2019 Kia Sedona problems

“This vehicle has been consuming oil at a fast rate. We have had them do oil consumption tests multiple times and each time they tell us it’s considered normal. They have also told us that an oil warning light would come on if it’s too low, but that has never happened. We have had zero warning lights and have had to constantly monitor the oil level and top it off. We have it serviced regularly by the same place. Now, the oil is burning at a faster rate, after driving 700-800 miles round trip, with full oil, it was on the lowest line on the dipstick and we noticed black marks on the garage floor near the exhaust and have heard sounds. Still no warning lights on. We topped the oil off again and have taken it back to the dealership to assess the problem. I have read online that different Kia models have been recalled for this exact same issue. I have been worried that we would end up with major engine problems because of what’s happening and now that could be the case, or worse, having a fire or something when my kids are in the car. This seems to be an issue for multiple Kia vehicles and I’m not sure why the 2019 Sedona hasn’t been included but that is why I’m making this report.”

“Dear NHTSA Customer Service Representative, I am writing to file a safety complaint regarding the sliding side doors of a 2019 Kia Sedona operated by our church. Currently, neither side door closes properly, creating a serious safety concern while the vehicle is being driven. Because this vehicle is used for church-related transportation, the safety and proper operation of its doors are especially important. I contacted both an authorized Kia dealership and Kia Customer Care regarding this issue. However, I was informed that the applicable recall covers only vehicles manufactured through the 2018 model year and that my 2019 model is therefore excluded. The problem initially developed in one of the sliding doors approximately three years ago. At that time, I took the vehicle to an authorized Kia dealership, but I was not informed of any recall involving this type of door malfunction. The dealership performed only a routine repair or adjustment. Afterward, we used the vehicle cautiously and avoided using the affected door whenever possible. The same problem has now affected both sliding doors. Although our vehicle is one model year newer, it appears to have the…”

“The contact owns a 2019 Kia Sedona. The contact stated that the heat and A/C control knobs had melted twice, and the contact had purchased and personally replaced the entire control panel. Additionally, the contact stated that there was an abnormal strong fuel odor coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the low-pressure fuel pump and fuel injectors were replaced on separate occasions. However, the failure recurred while leaving the dealer. The vehicle was taken back to the dealer, where it was determined that the high-pressure fuel pump needed to be replaced; however, after the repair, the vehicle started making abnormal sounds. Additionally, the contact stated that the abnormally strong fuel odor had worsened. The vehicle was taken back to the dealer, who informed the contact that no diagnostic trouble code was retrieved, and the contact was advised to pick up the vehicle. The contact expressed safety concerns that the vehicle was unsafe to drive due to the persistent failure. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.”

“TL* THE CONTACT OWNS A 2019 KIA SEDONA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED OR HESITATED WITHOUT WARNING, WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD PERFORM HARD DOWNSHIFTS WITHOUT WARNING WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT TOOK THE VEHICLE TO HAGERSTOWN KIA (10307 AUTO PL, HAGERSTOWN, MD 21740) WHERE A SOFTWARE UPDATE WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD TAKEN THE VEHICLE BACK TWICE AND NO REMEDIES WERE PERFORMED AFTER EACH VISIT. THE MANUFACTURER HAD YET TO BE NOTIFIED OF FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.”

“The contact owns a 2019 Kia Sedona. The contact stated while driving, he became aware of a strong and unpleasant fuel odor that made him and his granddaughter sick. The contact stated that the check engine warning light flashed on and off several times. The vehicle was taken on several occasions to a local dealer where it was diagnosed with a fuel leak and several parts related to the fuel leak failure were replaced; however, the failure persisted. The contact stated the failure had been for a year and the dealer had not been able to repair the vehicle properly. The vehicle was also inspected by an independent mechanic who confirmed the failure and stated that the exhaust was very hot which could cause a fire. The vehicle remained at the dealer unrepaired. The vehicle was no longer under warranty. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 30,000.”

“On [XXX] at [XXX] the following incident happen with my 2019 KIA Sedona. The ABS and Traction Control Warning lights came ON when I applied the brakes when approaching a 4 way stop sign intersection, I heard a loud grinding sound from the back of the Sedona. The Sedona took longer to come to a stop, a full vehicle length past the stop bar. I was put at risk by the Sedona being in the intersection, instead of stopping at the stop bar. After clearing the intersection, I pulled over the Sedona, turned it off and then restarted it. Both the ABS and Traction Control Lights came back ON. I called the Jackson Kia Dealer in Cocoa Florida and got an answering machine for the service department. I left a message letting them know about the alarm lights and that I had already has at least 2 ABS modules replaced. I asked for an appointment as soon as possible to fix the problem. I had been told previously by KIA that it was safe to drive, but that I would have manual brakes in the rear and to apply breaks earlier, plus get the Sedona in for repair at the next opportunity for an appointment. As of yet the dealership has not seen the Sedona to diagnose the exact problem and…”