2019 Kia SedonaRecalls, problems, MPG & safety

“This vehicle has been consuming oil at a fast rate. We have had them do oil consumption tests multiple times and each time they tell us it’s considered normal. They have also told us that an oil warning light would come on if it’s too low, but that has never happened. We have had zero warning lights and have had to constantly monitor the oil level and top it off. We have it serviced regularly by the same place. Now, the oil is burning at a faster rate, after driving 700-800 miles round trip, with full oil, it was on the lowest line on the dipstick and we noticed black marks on the garage floor near the exhaust and have heard sounds. Still no warning lights on. We topped the oil off again and have taken it back to the dealership to assess the problem. I have read online that different Kia models have been recalled for this exact same issue. I have been worried that we would end up with major engine problems because of what’s happening and now that could be the case, or worse, having a fire or something when my kids are in the car. This seems to be an issue for multiple Kia vehicles and I’m not sure why the 2019 Sedona hasn’t been included but that is why I’m making this report.”

“Dear NHTSA Customer Service Representative, I am writing to file a safety complaint regarding the sliding side doors of a 2019 Kia Sedona operated by our church. Currently, neither side door closes properly, creating a serious safety concern while the vehicle is being driven. Because this vehicle is used for church-related transportation, the safety and proper operation of its doors are especially important. I contacted both an authorized Kia dealership and Kia Customer Care regarding this issue. However, I was informed that the applicable recall covers only vehicles manufactured through the 2018 model year and that my 2019 model is therefore excluded. The problem initially developed in one of the sliding doors approximately three years ago. At that time, I took the vehicle to an authorized Kia dealership, but I was not informed of any recall involving this type of door malfunction. The dealership performed only a routine repair or adjustment. Afterward, we used the vehicle cautiously and avoided using the affected door whenever possible. The same problem has now affected both sliding doors. Although our vehicle is one model year newer, it appears to have the…”

“The contact owns a 2019 Kia Sedona. The contact stated that the heat and A/C control knobs had melted twice, and the contact had purchased and personally replaced the entire control panel. Additionally, the contact stated that there was an abnormal strong fuel odor coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the low-pressure fuel pump and fuel injectors were replaced on separate occasions. However, the failure recurred while leaving the dealer. The vehicle was taken back to the dealer, where it was determined that the high-pressure fuel pump needed to be replaced; however, after the repair, the vehicle started making abnormal sounds. Additionally, the contact stated that the abnormally strong fuel odor had worsened. The vehicle was taken back to the dealer, who informed the contact that no diagnostic trouble code was retrieved, and the contact was advised to pick up the vehicle. The contact expressed safety concerns that the vehicle was unsafe to drive due to the persistent failure. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.”