Problems · NHTSA complaints
2022 Kia Sorento Hybrid problems
Owners filed 12 complaints about the 2022 Kia Sorento Hybrid with NHTSA between Nov 2022 and May 2025. The most-cited component is electrical system (4).
Complaints
12
Filed with NHTSA
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system4
- Engine2
- Power train2
- Vehicle speed control2
- Wheels1
- Service brakes1
- Air bags1
- Seat belts1
- Trailer hitches1
- Visibility1
- Fuel/propulsion system1
- Other / unknown2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
2
7
2
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2022 | 1 |
| 2023 | 2 |
| 2024 | 7 |
| 2025 | 2 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
4 reports1 fire
“The contact owns a 2022 Kia Sorento Hybrid. The contact stated that while operating the vehicle, the message "Battery Not Fully Charged" was displayed. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine wiring harness was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 12,000.”
Engine
2 reports
“The vehicle's oil was changed at Transitowne Kia of West Seneca, NY on 10/19/24 with 19,576 on the odometer. During the oil change, a Kia multi-point inspection was performed. No leaks or other concerns were found. On [XXX] with around 19,596 on the odometer while driving on [XXX] the vehicle experienced a sudden loss of power accompanied by grinding noises coming from the engine. This was followed by the check engine light flashing and the low oil indicator illuminating. I pulled over and found that a massive amount of oil was rapidly pouring out from beneath the vehicle. Vehicle was towed back to Transitowne Kia who on 10/21/24 diagnosed the issue as a failure to the oil pressure setting unit. Transitowne Kia replaced an oil plug and alleges the issue is unrelated to the oil change. They further allege the vehicle's engine is functioning fine following their complete engine diagnostic testing and the vehicle is ready to be picked up.”
Power train
2 reports
“While attempting to merge into 70mph traffic on the interstate, the vehicle suddenly lost all acceleration capabilities. I could have been in an accident due to the sudden loss of acceleration and eventual power to the engine. When I pressed on the gas pedal, there was no resistance and the pedal went all the way to the floor. The vehicle slowly accelerated on it's own from 20MPH to 55MPH without my pressing the accelerator. There were no warnings on the dash at this time. Once it reached 55MPH, it slowly began to decrease it's speed without my pressing the brake or accelerator. As it started decreasing in speed, a warning popped up "Check Hybrid system, Stop safely". At this time, the battery level showed 0 bars though it showed half full (8 bars before this happened). I got over to the side of the highway and continued coasting until the vehicle slowed itself to a complete stop at which point the car put itself in Park and engaged the Emergency Brake and the dash displayed "Parking brake automatically engaged" and the Engine Oil Pressure Warning light came on. I attempted to put the car back in Drive and the dash displayed "Shifting conditions not met". I…”
Vehicle speed control
2 reports
“While driving the car it failed to accelerate while pressing gas. It has happened 3 times. In each case it happened within approximately 5 min of driving, twice after idling for 10-15 min. The 'Hybrid System Warning-Safely Stop and Do Not Drive' light came on but not immediately. The engine display in the car seemed to show that the engine was not sending any charge to the battery which was rapidly depleting. Stopping and restarting the engine clears the problem. A car that won't accelerate randomly is clearly a safety risk. I have taken it in to be checked, no resolution found, unable to reproduce the problem as it is very random. First time was probably 2-3 months after purchase. My son was driving so I didn't see first hand. Second time was about 3 months after. I did have KIA check for codes after that event. Nothing found. And then about 3 weeks ago. Had KIA check again. Error codes not saved in the system when car is stopped. KIA maintenance can take no action at this time. They requested I try take a picture of system activity next time it happens.”
Wheels
1 report
“My vehicle has a breaking issue. When breaking the breaks either hard break or get sticky and grab, release, and grab. This is scary. Sometimes you are slowing down on a 55MPH road and suddenly you hard break even though you weren’t slamming down on the breaks! I have almost been rear ended multiple times. The problem has been reproduced by myself, a few friends, and family members. However, the dealership says it is normal. I know it’s not! I’ve had this vehicle for 42000 miles! This has not been checked by the police. This started after the dealership replaced my tires.”
Service brakes
1 report
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.