2025 Kia Sorento Hybrid problems

“FAILED COMPONENT: Fuel rail pressure sensor (DTC P019100), 2025 Kia Sorento. Dealer (Kia of Glendale) replaced it XXX; the original part should be with the dealer or Kia. I have both repair orders and videos of two incidents. SAFETY RISK: On XXX, climbing a hill on [XXX], the car would not exceed ~14 mph. 5-10 minutes later, entering the freeway, it would not exceed ~12 mph. On XXX recurred: the car lurched, dropped from ~20 mph, surged to ~33 mph, then lost speed to 0. My wife pulled over and it shut off once stopped. Shortly after, it lost power on a hill and regained it with a lurch. Both on video. No crash, fire or injury. REPRODUCED/CONFIRMED BY DEALER: Not at first. I brought it in XXX and was told XXX that a 50-mile test drive found nothing, but the repair order shows 26,319 in and 26,321 out: 2 miles. It failed again XXX and was towed in. The dealer then pulled P019100 and replaced the sensor. That repair order says a road test was done but gives no distance (26,594 in, 26,602 out: 8 miles total). OTHER INSPECTIONS: Kia America consumer affairs reviewed my complaint and paperwork. No police or insurance involvement. WARNING LAMPS: None. No lights or…”

“I purchased the vehicle on XXX. The day I purchased the vehicle, it lost power and went into a limp mode approx 1-2 miles from the dealership. I called the dealership and they picked me up and drove the car back to their lot. They kept the vehicle for approx. 5 days. The dealership said the car did not show any error codes. I got the car back & drove it without problems until the evening of XXX I was on the interstate at 11:45 pm and the car decelerated without warning going into limp mode again. VERY SCARY and unsafe being on the interstate and the car decelerating without warning. I had the car towed to a Kia dealership. They said it was the high pressure fuel pump & they replaced it. I received the car back on XXX. On XXX while I was driving home from work, the car had the same symptoms & decelerated without warning on the Hwy and went into a limp mode. The car had to be towed again back to the dealership. The service center called me on XXX and said the car had a bad high pressure rail sensor. I told the dealership, I do not want the car back as I feel it is unsafe. I found a contact number for the previous owner of this vehicle. She also verified the car…”

“October 27, 2026 while accelerating onto a major highway my hybrid SUV would not accelerate beyond 25-30 mph. Several trucks came up on me very quickly!! I pulled over and shut down the vehicle. I started it again and proceeded back on the highway, but still could not accelerate beyond 25-30. Once again, I felt I was at risk. I managed to get home (approx 3 miles) by driving at 30 mph with my 4 way flashers on. No check engine light came on, but I thought I heard a thumping or knocking under the hood. I had the vehicle towed to Fred Beans Kia Mechanicsburg, PA. They could not find anything wrong and are returning the vehicle as is. I have a complaint in with the service manager and am quite concerned.”

“The central ccNC infotainment display screen on my 2025 Kia Sorento Hybrid intermittently and now permanently failed (blank/black screen). This total display blackout completely disables the backup camera system (FMVSS 111 non-compliance) and critical vehicle setting controls. The issue first began while under the 36,000-mile factory warranty (documented at 12,000-14,000 miles). Despite providing timestamped video proof and taking the vehicle to the dealership for diagnosis (Case #26311712), Kia America has delayed and refused to authorize a goodwill repair/replacement. This issue mirrors official NHTSA safety recall SC361 / 26V046 for 2025 Sorento display defects.”

“I am submitting this complaint to report two separate incidents involving a sudden and significant loss of acceleration in my vehicle while merging onto the freeway. These incidents created dangerous driving conditions and placed both myself and my children at risk. First Incident – July 2026 In July 2026, my vehicle experienced a sudden loss of acceleration while I was merging onto the freeway. I was traveling uphill in a single-lane merge area with no shoulder available to pull over safely. During this incident, the vehicle would not accelerate beyond approximately 40 mph, and I was forced to maintain that speed for several miles. I had both of my children in the vehicle at the time. After merging onto the far-left lane of the freeway, I needed to cross four lanes of traffic to reach my exit. The vehicle's inability to accelerate normally created a significant safety hazard, as I had limited ability to keep pace with surrounding traffic or maneuver safely. Second Incident – October 2026 In October 2026, the issue occurred again while I was merging onto the freeway. I was unable to accelerate beyond approximately 69 mph. When I released the gas pedal, the…”