2014 Kia Soul air bags problems

“The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000”

“On Saturday June 18th, I was in a 4 car pile up accident. My kia soul was totaled, and the airbag did not deploy. Following the event, I am seeking medical attention for follow up. Research on the cause for failure to deploy has shown me there was a recall on these car for air bag issues. Please advise if there is a claim to file regarding this recall and accident.”

“The contact owns a 2014 Kia Soul. The contact received notifications of NHTSA Campaign Numbers: 22V096000 (AIR BAGS), 15V123000 (VEHICLE SPEED CONTROL), 17V608000 (STEERING), and 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked and vibrated abnormally. No warning lights were illuminated. The vehicle idled down to 5 MPH. The contact continued to drive; however, the contact had to pull over several times. The contact drove to the mother's residence. The vehicle was towed to the local mechanic, who diagnosed that the catalytic converter was clogged or had melted and damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was informed of the failure and the contact was informed that the vehicle was missing several updates, and the dealer refused to perform the recall repairs. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but denied assistance with the recall repairs. The failure mileage was approximately 67,000.”

“The contact owns a 2014 Kia Soul. The contact received notifications of NHTSA Campaign Numbers: 17V608000 (STEERING), 22V096000 (AIR BAGS) and 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); however, the dealer and manufacturer informed the contact there were no recalls associated with the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was driving at various speeds, stationary, or parked, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The independent mechanic diagnosed the vehicle with catalytic converter failure. The vehicle was repaired. The contact stated that three years after the initial repair, the check engine warning light illuminated. The contact attempted to contact the dealer and the manufacturer for the vehicle to be repaired under the recalls; however, the dealer and manufacturer declined to schedule an appointment for the repair. The failure mileage was approximately 110,000. Parts distribution disconnect.”

“The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine) and 22V096000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”

“The recalls on my car has not yet been resolved. I took the car to CarTown Kia Florence South Carolina and the one in Columbia. First time was at CarTown Kia Florence, they had every excuse that they were short of staff and my car sit there for over a month and claim that I needed to fix the head gasket was the issue in order to do the engine inspection and fix the recall. I took it to the Columbia location and they didn't do the recall but gave me a list of things and mentioned that the recall was not covered under the recall warranty. I'm not sure what that means when I clearly have a recall issue and the car is doing exactly that according to the issues for the recall. I told both places my car was doing exactly what the issues are stating in the recall in order to remedy it according to the remedy. But nothing has been done to fix the recalls issue.”