Research · complaint index

Lexus ES300 years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 8 model years of the Lexus ES300 by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2002, 2003 stand out with at least twice the typical complaint rate.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
19961
19972
19982
19991
20002
20011
20027
20036
YearComplaintsPer year on roadIndexRecallsCrashesSignal
200314063.1052Most complaints
200218573.9245Most complaints
20013810.8012Typical
20006321.2017Typical
19993710.705Typical
19985521.0113Typical
19974520.826Typical
19964010.719Typical
  • 2003140 complaints · 0 recallsMost complaints
  • 2002185 complaints · 2 recallsMost complaints
  • 200138 complaints · 0 recallsTypical
  • 200063 complaints · 0 recallsTypical
  • 199937 complaints · 0 recallsTypical
  • 199855 complaints · 1 recallTypical
  • 199745 complaints · 2 recallsTypical
  • 199640 complaints · 1 recallTypical
Data from NHTSA Complaints & Recalls APIs · synced Nov 11, 2026
02 —FAQ

About this comparison

What Lexus ES300 years have the most complaints?

Adjusted for years on the road, 2002, 2003 drew at least twice the typical rate of NHTSA owner complaints among the 8 model years compared.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.