Problems · NHTSA complaints

2023 Mercedes-Benz Metris problems

Owners filed 2 complaints about the 2023 Mercedes-Benz Metris with NHTSA between Jan 2026 and Apr 2026. The most-cited component is steering (1).

Complaints
2
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Steering1
  2. Air bags1
  3. Seat belts1
  4. Lane departure1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Steering

1 report
“The power steering randomly fails in the vehicle and works again when the vehicle is restarted. Here is the link to Mercedes's inspection: [XXX]”
Owner complaint to NHTSAFiled Apr 15, 2026SteeringODI 11731396

Air bags

1 report1 crash1 related recall
“This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident. The driver reported that the steering wheel "took over" and would not let them maneuver out of the way to avoid a vehicle that had rear ended the vehicle in front of them. This accident took place at about 40mph and included multiple vehicles rear ending the vehicle in front of them. The metris was the third or fourth vehicle in a line of approximately 6 to 7 total vehicles. The air bags did not deploy, even though the vehicle was struck from the front and the back and the other vehicles involved had deployed air bags. The seatbelt also did not engage, causing the driver to hit their chest on the steering wheel every time another vehicle hit them”
Owner complaint to NHTSAFiled Jan 13, 2026Air bags, Seat belts, Lane departureCrash reportedODI 11710679

Seat belts

1 report1 crash

Lane departure

1 report1 crash
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.