Problems · NHTSA complaints
2023 Mercedes-Benz Metris problems
Owners filed 2 complaints about the 2023 Mercedes-Benz Metris with NHTSA between Jan 2026 and Apr 2026. The most-cited component is steering (1).
Complaints
2
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Steering1
- Air bags1
- Seat belts1
- Lane departure1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Steering
1 report
“The power steering randomly fails in the vehicle and works again when the vehicle is restarted. Here is the link to Mercedes's inspection: [XXX]”
Air bags
1 report1 crash1 related recall
“This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident. The driver reported that the steering wheel "took over" and would not let them maneuver out of the way to avoid a vehicle that had rear ended the vehicle in front of them. This accident took place at about 40mph and included multiple vehicles rear ending the vehicle in front of them. The metris was the third or fourth vehicle in a line of approximately 6 to 7 total vehicles. The air bags did not deploy, even though the vehicle was struck from the front and the back and the other vehicles involved had deployed air bags. The seatbelt also did not engage, causing the driver to hit their chest on the steering wheel every time another vehicle hit them”
Seat belts
1 report1 crash
Lane departure
1 report1 crash
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.