NHTSA lists 4 safety recalls and 2 owner complaints for the 2023 Mercedes-Benz Metris. Most complaints involve steering (1) and air bags (1). The EPA rates it 19–21 mpg combined.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
“The power steering randomly fails in the vehicle and works again when the vehicle is restarted. Here is the link to Mercedes's inspection: [XXX]”
“This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident. The driver reported that the steering wheel "took over" and would not let them maneuver out of the way to avoid a vehicle that had rear ended the vehicle in front of them. This accident took place at about 40mph and included multiple vehicles rear ending the vehicle in front of them. The metris was the third or fourth vehicle in a line of approximately 6 to 7 total vehicles. The air bags did not deploy, even though the vehicle was struck from the front and the back and the other vehicles involved had deployed air bags. The seatbelt also did not engage, causing the driver to hit their chest on the steering wheel every time another vehicle hit them”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Metris (US Postal Long) Auto 9-spd, 4 cyl, 2.0 L, Turbo · Rear-Wheel Drive | 19 | 25 | 21 | $3,600 | 415 |
| Metris (US Postal) Auto 9-spd, 4 cyl, 2.0 L, Turbo · Rear-Wheel Drive | 19 | 25 | 21 | $3,600 | 415 |
| Metris (Cargo Van) Auto 9-spd, 4 cyl, 2.0 L, Turbo · Rear-Wheel Drive | 19 | 23 | 20 | $3,750 | 436 |
| Metris (Cargo Van, LWB) Auto 9-spd, 4 cyl, 2.0 L, Turbo · Rear-Wheel Drive | 19 | 23 | 20 | $3,750 | 436 |
| Metris (Passenger Van) Auto 9-spd, 4 cyl, 2.0 L, Turbo · Rear-Wheel Drive | 18 | 22 | 19 | $3,950 | 459 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
4 safety recalls as of Nov 12, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 2 complaints with NHTSA. The most-cited components are steering (1), air bags (1), seat belts (1). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2023 Mercedes-Benz Metris at 19–21 mpg combined, depending on engine and drivetrain (5 versions rated).