Research · complaint index

Mercedes-Benz Metris years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 8 model years of the Mercedes-Benz Metris by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2016 stands out with at least twice the typical complaint rate.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
201612
20173
20183
20191
20201
20210
20222
20231
YearComplaintsPer year on roadIndexRecallsCrashesSignal
2023210.341Fewest complaints
2022921.051Typical
2021100.170Fewest complaints
2020710.680Typical
2019910.6120Typical
20182831.7100Typical
20172931.6140Typical
2016127126.4130Most complaints
  • 20232 complaints · 4 recallsFewest complaints
  • 20229 complaints · 5 recallsTypical
  • 20211 complaints · 7 recallsFewest complaints
  • 20207 complaints · 8 recallsTypical
  • 20199 complaints · 12 recallsTypical
  • 201828 complaints · 10 recallsTypical
  • 201729 complaints · 14 recallsTypical
  • 2016127 complaints · 13 recallsMost complaints
Data from NHTSA Complaints & Recalls APIs · synced Nov 13, 2026

Fewest complaints for their age: 2021, 2023.

02 —FAQ

About this comparison

What Mercedes-Benz Metris years have the most complaints?

Adjusted for years on the road, 2016 drew at least twice the typical rate of NHTSA owner complaints among the 8 model years compared.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.