NHTSA lists 7 safety recalls and 1 owner complaint for the 2021 Mercedes-Benz Metris. Most complaints involve equipment (1) and back over prevention (1). The EPA rates it 19–21 mpg combined.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
“The contact owns a 2021 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 25V463000 (Equipment, Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Metris (Cargo Van) Auto 9-spd, 4 cyl, 2.0 L, Turbo · Rear-Wheel Drive | 19 | 23 | 21 | $3,600 | 432 |
| Metris (Cargo Van, LWB) Auto 9-spd, 4 cyl, 2.0 L, Turbo · Rear-Wheel Drive | 19 | 23 | 21 | $3,600 | 432 |
| Metris (Passenger Van) Auto 9-spd, 4 cyl, 2.0 L, Turbo · Rear-Wheel Drive | 18 | 22 | 19 | $3,950 | 457 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
7 safety recalls as of Nov 12, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 1 complaints with NHTSA. The most-cited components are equipment (1), back over prevention (1). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2021 Mercedes-Benz Metris at 19–21 mpg combined, depending on engine and drivetrain (3 versions rated).