Problems · NHTSA complaints

1998 Mercury Villager problems

Owners filed 83 complaints about the 1998 Mercury Villager with NHTSA between May 1998 and Mar 2018. The most-cited component is vehicle speed control (14).

Complaints
83
Filed with NHTSA
Crashes
11
Reported by owners
Fires
0
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Vehicle speed control14
  2. Structure12
  3. Suspension9
  4. Service brakes, hydraulic9
  5. Power train7
  6. Latches/locks/linkages7
  7. Visibility6
  8. Fuel system, gasoline5
  9. Tires4
  10. Wheels3
  11. Air bags3
  12. Fuel/propulsion system2
  13. Equipment2
  14. Engine and engine cooling2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19989
199912
200011
200117
20025
20035
20048
20053
20063
20071
20080
20091
20104
20111
20120
20130
20141
20150
20161
20170
20181

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Vehicle speed control

14 reports3 crashes
“1998 MERCURY VILLAGER PURCHASED USED IN 2003. IDLE THROTTLE BODY FAILED IN 2006, MERCURY DEALER TOOK TWO WEEKS TO FIND THE PART AND REPLACED AT MY EXPENSE. IDLE THROTTLE BODY FAILED AGAIN IN EARLY 2007. DEALER TOOK TWO WEEKS AGAIN TO FIND PART AND DID NOT CHARGE ME BUT I HAD TO RENT A CAR AT MY EXPENSE. TODAY 9/30/07 THE SAME SYMPTOM OF THE CAR ACCELERATING TO 1500 RPM INTERMITTENTLY WHILE SITTING STOPPED AT A LIGHT HAS BEGUN AGAIN INSTEAD OF CONSTANT 800 RPM WHEN THIS PART IS WORKING CORRECTLY. I WILL HAVE TO WAIT ON THE DEALER TO FIND A PART AND REPAIR IT AGAIN AT MY INCONVENIENCE AND EXPENSE. HAVE OTHER OWNERS OF THIS VEHICLE ENGINE EXPERIENCED THE SAME REPEATED SAFETY AND WASTE OF FUEL ISSUE? *TR”
Owner complaint to NHTSAFiled Sep 29, 2007Fuel system, gasoline, Vehicle speed control, EquipmentODI 10204465

Structure

12 reports1 crash
“TL*THE CONTACT OWNS A 1998 MERCURY VILLAGER WHICH WAS PURCHASED IN 2007. SHE STATED THAT THE FUEL FILLER HOSE HAD SEVERAL CRACKS IN IT. THE CRACKS IN THE HOSE CAUSED MAJOR GASOLINE FUMES TO ENTER THE INTERIOR OF THE VEHICLE. ALTHOUGH THERE WAS A RECALL FOR THE FAILURE, NHTSA CAMPAIGN ID NUMBER, 00V419002, FUEL SYSTEM, GASOLINE STORAGE TANK ASSEMBLY HER VIN WAS NOT INCLUDED. ON A SEPARATE OCCASION, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO HER HOME WHERE AN INDEPENDENT MECHANIC STATED THAT THE SUB-FRAME ON THE VEHICLE WAS CRACKED. NO REPAIRS HAD BEEN MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 189,732.”
Owner complaint to NHTSAFiled Jan 13, 2010Fuel system, gasoline, StructureODI 10299634

Suspension

9 reports
“I PARKED MY VAN, 1998 MERCURY VILLAGER ON THE STREET IN FRONT OF MY HOME. TWO DAYS LATER, I NOTICED THE FRONT RIGHT TIRE WAS FLAT. I HAD FOUR NEW TIRES SINCE JAN 2011. WHEN I LIFTED UP THE FRONT RIGHT AND TRIED TO REMOVE THE FR TIRE, IT WOULD NOT COME OFF. AFTER A WHILE, I NOTICED THE STRUT COIL SPRING GOT BROKE, AND THE SHAPE END OF BROKEN COIL SPRING PIERCED THRU. THE INSIDE SIDE WALL OF THE TIRE. I AM THE ORIGINAL OWNER OF THIS VAN,AND BOUGHT NEW. IT HAS `150,000 MILES ON IT. THIS INCIDENT COULD HAVE BEEN TURNED OUT BE A VERY SERIOUS ACCIDENT IF IT HAPPENED WHILE I WAS DRIVING AT 70MPG. I DO A LOT OF HIGHWAY DRIVING. BOTH FRONT RIGHT AND LEFT COMPLETE STRUT ASSEMBLIES WERE REPLACED AND THE FLAT TIRE WAS REPLACED WITH NEW ONE. I TOOK SOME PICTURES AND HAVE THE SHARP END OF BROKEN COIL SPRING. *TR”
Owner complaint to NHTSAFiled Mar 12, 2011Suspension, EquipmentODI 10389919

Service brakes, hydraulic

9 reports2 crashes
“WHEN THE CONSUMER APPLIED THE BRAKES, THEY LOCKED UP AND CAUSED EXTENDED STOPPING DISTANCE. *NLM BOTH FRONT BRAKES LOCKED UP WITHIN LESS THAN A MONTH APART. THERE WAS A PROBLEM WITH BOTH REAR BRAKES AND THE LEFT FRONT CALIPER LOCKED UP. *SCC *JB”
Owner complaint to NHTSAFiled Jun 26, 2003Service brakes, hydraulicODI 10017946

Power train

7 reports2 crashes
“1998 VILLAGER-4 RAPID ACCELERATION SITUATIONS-STARTING TO BRAKE THE ENGINE STARTS REVVING UP TO THE POINT YOU CANNOT HOLD THE CAR WITH THE BRAKE, ONLY BY SHIFTING TO NEUTRAL. SEPT.2005,10/2006, 8/2010 & 12/09/10. CAUSED ACCIDENT ON 12/09 AND TOTALED VEHICLE. FORTUNATE NO INJURIES BUT A VERY SHOOK UP DRIVER TRYING TO GET IT STOPPED. IT DRAGGED HER ACROSS THE INTERSECTION UP ONTO A SIDEWALK AND TOOK HER SEVERAL FEET DOWN THE SIDEWALK BARELY MISSING HOUSES & TREES. ALL THE TIME SHE WAS PUSHING ON THE BRAKE & THE ENGINE WAS RACING & THE TIRES WERE DIGGING UP THE DIRT DRAGGING THE VEHICLE. RAN OVER A TWO FOOT STUMP & THE VAN FINALLY CAME TO A STOP. THE DRIVER WAS VERY SHOOK AND THIS ALL HAPPENED THROUGH NO FAULT OF HERS. THIS PROBLEM WAS REPORTED TO NHTSA WHEN THE 9/2005 INCIDENT HAPPENED. THERE HAVE BEEN AT LEAST 4 OR 5 OTHER REPORTS OF THE SAME PROBLEM WITH THE 98 VILLAGER. THE POWER TRAINS IN THE VILLAGER ARE BUILT BY NISSAN. VERY FORTUNATE THE DRIVER WAS NOT INJURED OR THAT NO ONE WAS ON THE SIDEWALK AT THE TIME. SOMETHING DEFINITELY NEEDS TO BE CHECKED ABOUT THIS PROBLEM BEFORE SOMEONE GETS INJURED OR KILLED. I HAVE SEVERAL PICTURES OF THIS LAST INCIDENT IF…”
Owner complaint to NHTSAFiled Dec 12, 2010Power trainCrash reportedODI 10370299

Latches/locks/linkages

7 reports
“THE VEHICLE AUTOMATIC DOOR LOCKS AUTOMATICALLY LOCK THE DOORS THIS HAS HAPPENED INNUMERABLE OCCASIONS. THIS BEGAN SHORTLY AFTER PURCHASE OF THE VEHICLE IN 1998, AND CONTINUES TODAY. THE DOORS AR NOT TO LOCK IF THE KEYS ARE IN THE IGNITION, AND THEY DO. THIS HAS OCCURRED WHILE DRIVING THE VEHICLE, WHILE IT IS PARKED, WHEN ENTERING, AND EXITING THE VEHICLE. THE INTERIOR DOORS DO NOT OVERRIDE THE LOCKS, AND IN AN EMERGENCY, ONE WOULD BE UNABLE TO EXIT THE VEHICLE IF THEY WERE TO LOCK. USUALLY THIS OCCURS MOST OFTEN WHEN THE DOORS ARE BEING CLOSED; AND IF THE BATTERY IS UNHOOKED, AND RECONNECTED, IT MAY REMEDY THE SITUATION FOR SEVERAL DAYS. THE REAR AUTOMATIC WINDOWS GO OUT WHEN YOU PRESS THE BUTTONS TO MAKE THEM GO IN, AND THE REAR WIPER STAYS DOWN AS IF THE WINDOW IS UNLOCKED. THAT CAN BE REMEDIED BY UNLOCKING THE WINDOW, AND RELATCHING IT, IT USUALLY STAYS UP FOR 2-3 DAYS. WHEN YOU ATTEMPT TO RETRACT THE REAR WINDOWS, THEY WILL NOT GO IN AUTOMATICALLY. I HAVE CONTACTED PUTNAM LINCOLN MERCURY IN FORT SMITH, ARKANSAS, AND I DO NOT HAVE THE MONEY TO COMPLETE THESE REPAIRS WHICH COULD POSSIBLY CAUSE INJURY OR DEATH IF THE DOORS LOCKED SOMEONE IN. IN OTHER NEWS, THE…”
Owner complaint to NHTSAFiled Oct 13, 2005Visibility, Latches/locks/linkages, Vehicle speed controlODI 10139592
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.