Problems · by component

2004 Nissan Murano latches/locks/linkages problems

48 owner complaints to NHTSA about the 2004 Nissan Murano cite latches/locks/linkages, 7% of all 678 complaints for this model year.

Complaints
48
7% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the latches/locks/linkages

Verbatim from NHTSA complaints, newest first
“MY DOOR LOCK FOR MY PASSENGER FRONT SIDE DOES NOT UNLOCK. I HAVE NO IDEA WHY BUT I HAVE TO MANUALLY UNLOCK THIS NOW. I HAVE RESEARCHED THIS ONLINE AND SPOKE WITH MY LOCAL NISSAN DEALERSHIPS. THIS IS A SAFETY ISSUE AND SHOULD BE REPAIRED BY A RECALL. PLEASE ADVISE. *TR”
Owner complaint to NHTSAFiled Apr 18, 2015Latches/locks/linkagesODI 10706428
“I HAVE A 2004 NISSAN MURANO. I TOOK MY CAR TO THE SHOP TODAY BECAUSE THE DOORS ARE NOT LOCKING OR UNLOCKING. MY HATCH ONLY WORKS SOME OF THE TIME AS WELL. I FOUND OUT THAT THE ACTUACTOR IS OUT ON ALL THE DOORS. THIS IS CRAZY ARE OUT ON A CAR THAT ONLY HAS 79K MILES ON IT AND IS 11 YEARS OLD. THE COST WILL BE ABOUT 2K TO GET FIXED. THIS IS A SAFETY ISSUE, I HAVE THREE SMALL KIDS. HAVING TO THEM STAND OUTSIDE WHILE I CLIMB INSIDE TO MANUALLY UNLOCK THE DOORS IS UNSSAFE. IF I LEAVE THE CAR UNLOCKED AT NIGHT WHEN WE ARE OUT, THAT LEAVES US VULNERABLE FOR SOMEONE ENTERING THE CAR AND HIDING IN IT UNTIL WE RETURN. ONCE WE GET IN WE MANUALLY LOCK THE DOORS BUT IF THERE IS AN ACCIDENT AND WE NEEDED TO QUICKLY EXIT OR EMERGENCY RESPONDS NEED TO QUICKLY GET US OUT OF THE CAR, IT IS NOT POSSIBLE. IT IS GOING TO COST 2K TO GET THIS FIXED. I HAVE BEEN READING FORUMS, THIS IS A BIG ISSUE ON THE NISSAN MURANO, IT NEEDS TO BE A RECALL. IF IT IS NOT A RECALL, I WOULD LIKE NISSAN ACCEPT SOME OF THE FINANCIAL RESPONSIBILITY OF THIS REPAIR. *TR”
Owner complaint to NHTSAFiled Apr 9, 2015Latches/locks/linkagesODI 10704842
“YESTERDAY AFTER WORK, I OPENED THE HATCH TO THE BACK OF MY VEHICLE TO REMOVE JUMPER CABLES. WHEN I WENT TO CLOSE THE HATCH DOOR, IT WOULD NOT STAY CLOSED. I LOOKED CLOSER AT THE MECHANISM THAT LOCKS THE DOOR IN THE CLOSED POSITION, AND IT WAS NOT MOVING BACK INTO THE PROPER POSITION. I THOUGHT INITIALLY IT WAS DUE TO THE COLD WEATHER, BUT EVEN AFTER IT WAS GIVEN TIME TO HEAT UP IT CONTINUED TO STAY IN THE OPEN POSITION. I MADE DUE BY DUCT TAPING THE HATCH CLOSED TO MAKE IT HOME. I LOOKED ONLINE AND SAW THAT THOUSANDS OF OTHER MURANO OWNERS HAVE HAD ISSUES WITH THEIR LOCK ACTUATORS ON DOORS, HATCHES AND EVEN THE GAS COVER ACTUATOR. IT IS EXTREMELY CONCERNING TO ME DUE TO THE OBVIOUS SAFETY HAZARDS THAT ACCOMPANY THIS MALFUNCTION. *TR”
Owner complaint to NHTSAFiled Jan 8, 2014Latches/locks/linkagesODI 10559019
“AT APPROXIMATELY 60,000 MILES WITH THE AGE OF THE CAR BEING APPROXIMATELY FIVE (5) YEARS OLD THE FRONT PASSENGER DOOR WOULD NOT UNLOCK OR LOCK WHEN THE REMOTE ACTUATOR WAS USED. THIS GOT PROGRESSIVELY WORSE AND THEN LESS THAN A YEAR LATER THE DRIVER'S SIDE DOOR BEGAN DOING THE SAME THING. NOW NEITHER ONE OF THESE DOORS WILL WORK CORRECTLY AND OFTEN LOCK ON THEIR OWN WITHOUT THE REMOTE ACTUATOR OR THE INTERNAL MANUAL LOCKING SYSTEM BEING USED. THIS HAS SPREAD TO THE REAR DOORS TOO BUT ONLY INTERMITTENTLY AT THIS TIME. I HAVE READ ON THE INTERNET THAT MANY MANY OWNERS OF A NISSAN MURANO OF ALMOST EVERY MODEL YEAR EVENTUALLY EXPERIENCE THIS PROBLEM. THIS CREATES A SAFETY PROBLEM SHOULD ENTRY INTO THE VEHICLE OR EXIT FROM THE VEHICLE IN AN EMERGENCY SITUATION BE REQUIRED BECAUSE THE DOORS WILL NOT UNLOCK FROM THE OUTSIDE WITHOUT A KEY AND THE ONLY DOOR THAT HAS A KEY SLOT IS THE DRIVERS SIDE FRONT DOOR. IF THE KEY'S IN THE IGNITION HOW WOULD ANYONE ON THE OUTSIDE OF THE VEHICLE GET THE DOORS OPEN IN AN EMERGENCY? THERE WAS A RECALL ISSUED A FEW YEARS AGO IN AUSTRALIA FOR THIS VERY SAME PROBLEM ON A DIFFERENT NISSAN MODEL VEHICLE. IF THIS WAS A SAFETY ISSUE THERE…”
Owner complaint to NHTSAFiled May 11, 2013Structure, Latches/locks/linkagesODI 10511501
“THE DOOR LOCK ACTUATOR DOES NOT WORK WHEN THE BUTTON IS PUSHED FROM THE INSIDE. THE LEVER MUST BE MOVED MANUALLY. THIS POSES A SAFETY ISSUE DUE TO THE FACT THAT IN AN EMERGENCY THE DOOR STAYS LOCKED DISALLOWING A QUICK EXIT . *TR”
Owner complaint to NHTSAFiled May 1, 2013Electrical system, Latches/locks/linkagesODI 10510277
“ALL FOUR POWER DOOR LOCK ACTUATORS ARE BAD IN THE CAR. THIS IS PREVENTING THE DOORS FROM PROPERLY LOCKING AND UNLOCKING. THIS IS A MAJOR SAFETY ISSUE FOR THE CAR. I HAVE LOOKED ONLINE AND THERE ARE HUNDREDS OF COMPLAINTS ABOUT DOOR LOCK ACTUATORS ON 2004 MURANOS. *TR”
Owner complaint to NHTSAFiled Sep 14, 2012Electrical system, Latches/locks/linkagesODI 10475382

Showing 6 of 48 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.