Problems · NHTSA complaints
2004 Nissan Murano problems
Owners filed 678 complaints about the 2004 Nissan Murano with NHTSA between Dec 2003 and Jul 2025. The most-cited component is power train (143).
Complaints
678
Filed with NHTSA
Crashes
14
Reported by owners
Fires
6
Reported by owners
Injuries
23
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Power train143
- Visibility124
- Electrical system110
- Seats94
- Latches/locks/linkages48
- Engine44
- Engine and engine cooling38
- Vehicle speed control35
- Structure29
- Steering26
- Fuel system, gasoline22
- Suspension15
- Service brakes, hydraulic13
- Fuel/propulsion system11
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
28
50
26
18
56
80
107
63
40
28
55
33
30
11
15
12
13
5
2
1
3
1
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2003 | 1 |
| 2004 | 28 |
| 2005 | 50 |
| 2006 | 26 |
| 2007 | 18 |
| 2008 | 56 |
| 2009 | 80 |
| 2010 | 107 |
| 2011 | 63 |
| 2012 | 40 |
| 2013 | 28 |
| 2014 | 55 |
| 2015 | 33 |
| 2016 | 30 |
| 2017 | 11 |
| 2018 | 15 |
| 2019 | 12 |
| 2020 | 13 |
| 2021 | 5 |
| 2022 | 2 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 1 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Power train
143 reports2 crashes
“MY 2004 NISSAN MURANO JERKS TO THE LEFT SIDE AS YOU GIVE IT GAS AND DRIVING. IT JUST JERKS ON IT'S OWN AND HEADS IN THE DIRECTION OF ANYTHING OR OBJECT THAT'S ON THE PASSENGER SIDE. I HAD A BROKEN MOTOR MOUNT AND TOLD THAT WAS ALL IT WAS AND BY REPLACING IT THAT IT WOULD STOP DOING THE JERKING. I CHANGED THE MOTOR MOUNT, WHICH NEEDED REPLACED ANYWAY, BUT IT DIDN'T CORRECT THE PROBLEM. THIS IS VERY DANGEROUS AS IT CAN PUT YOU INTO ANOTHER CAR, DITCH, TREE, ETC.. I'VE SENT THIS PROBLEM IN BEFORE AND I'VE HAD NO RESPONSE. THIS ISSUE NEEDS TO BE ADDRESSED!!! I HAVE 2 SMALL CHILDREN IN MY CAR ALOT OF THE TIME AND IT'S TOO DANGEROUS TO EVEN PUT THEIR LIVES, MY LIFE, AND OTHER CARS IN THE WAY OF THIS HAZARD. I COULD KILL MULTIPLE INNOCENT PEOPLE BY DRIVING MY CAR. I PURCHASED THIS CAR USED ABOUT A YEAR AGO AND THE PROBLEM HAS ONLY GOTTEN WORSE. I'VE CHECKED FOR RECALLS AND THERE'S NOT A RECALL FOR THIS PREVIOUS CAUSE. IT DOES IT ALL THE TIME ON ANY ROAD. CAN YOU PLEASE LOOK INTO THIS SITUATION FOR ME? IT HAS DONE THIS SINCE I PURCHASED THE CAR”
Visibility
124 reports1 crash
“THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A DEFECT IN THE VEHICLE. I HAVE GONE ONLINE THERE ARE 100'S OF COMPLAINTS ABOUT THE 2004 NISSAN MURANO'S SUNVISOR. I WANT TO ISSUE A FORMAL COMPLIANT ABOUT THIS VERY SERIOUS PROBLEM! THIS HAPPENS DAILY. *TR”
Electrical system
110 reports1 crash5 fires1 related recall
“Alternator went out this is the third one. I looked up the recalls on my car and there happened to be one on the alternator and I’ve reached out to Nissan dealership of Bakersfield and havnt received a response”
Seats
94 reports
“Driver seat front left side has a rocking motion to it. I’ve read a lot of others have found this issue was supposed to be fixed from 2003-2004 and the parts have been updated to address the issue. I am worried my seat movement will create an unsafe driving condition.”
Latches/locks/linkages
48 reports
“MY DOOR LOCK FOR MY PASSENGER FRONT SIDE DOES NOT UNLOCK. I HAVE NO IDEA WHY BUT I HAVE TO MANUALLY UNLOCK THIS NOW. I HAVE RESEARCHED THIS ONLINE AND SPOKE WITH MY LOCAL NISSAN DEALERSHIPS. THIS IS A SAFETY ISSUE AND SHOULD BE REPAIRED BY A RECALL. PLEASE ADVISE. *TR”
Engine
44 reports1 crash
“The contact owns a 2004 Nissan Murano. The contact stated while driving at various speeds, the vehicle stalled. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact stated that the vehicle restarted on the first attempt occasionally; however, several attempts were needed to start the vehicle on other occasions. The contact stated that the failure also occurred while at a complete stop. The vehicle was taken to an independent mechanic, where it was diagnosed that the accelerator pedal sensor had failed and needed to be replaced. An unknown dealer was contacted and informed the contact that the accelerator pedal had been discontinued. The contact stated that the independent mechanic replaced the accelerator pedal with a part purchased from a junkyard; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.