Problems · by component
2004 Nissan Murano seats problems
94 owner complaints to NHTSA about the 2004 Nissan Murano cite seats, 14% of all 678 complaints for this model year.
Complaints
94
14% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
4
Reported by owners
What owners say about the seats
Verbatim from NHTSA complaints, newest first
“Driver seat front left side has a rocking motion to it. I’ve read a lot of others have found this issue was supposed to be fixed from 2003-2004 and the parts have been updated to address the issue. I am worried my seat movement will create an unsafe driving condition.”
“I WAS TURNING ON A HIGHWAY LOOP AND I'M SHORT SO I HAD THE SEAT ALL THE WAY UP TO BE ABLE TO SEE. WHEN I STARTED TURNING THERE WAS A BUNCH OF CARS BEHIND ME AND THE BACK OF THE SEAT MADE A LOUD POPPING NOISE AND I HIT MY HEAD ON THE WINDOW BECAUSE THE BACK RIGHT OF IT GAVE OUT. I PULLED TO THE SIDE OF THE ROAD AND GOT MY SELF TOGETHER. THIS HAPPENED TO ANOTHER COWORKER WITH ANOTHER NISSAN MURANO BUT SHE HAD LESS PROBLEMS SINCE SHE'S A TALL WOMAN AND WHEN THE SEAT BROKE IT DIDN'T GO ALL THE WAY DOWN. LOOKING AT THE SEAT THE BACK RIGHT OF IT HAS A BIG METAL BAR PIECE THAT SNAPPED. IT NO LONGER GOES ALL THE WAY UP MAKING IT A HAZARD TO DRIVE WITHOUT GETTING IT FIXED. * DSY”
“ON MARCH 29, 2018 I SAT DOWN IN MY CAR AND FELT THE DRIVERS SEAT MOVE DOWNWARD FOR THE FIRST TIME. WHEN I GOT HOME I EXITED THE CAR AND GOT BACK IN THE SAME THING HAPPENED AGAIN. THERE WAS NO INDICATION OF ANYTHING BEING BROKEN OR OUT OF PLACE PRIOR TO THE 29TH OF MARCH. ADDITIONALLY, I HAVE NOT BEEN IN ANY ACCIDENTS, NOR HAS ANY ONE DRIVEN MY CAR BESIDES MYSELF. AS OF TODAY (APRIL 2, 2018) I HAVE TAKEN MY CAR TO A MECHANIC FOR AN ESTIMATE AND WILL CHECK WITH ANOTHER REPAIR SHOP ON APRIL 3, 2018.”
“FROM NORMAL USAGE, THE FRONT SIDE DRIVER'S SEAT BROKE (IN 2016) FROM WHAT I BELIEVE IS A DEFECTIVE SEAT BRACKET. NOW THE SEAT WOBBLES AND ROCKS WHENEVER I AM DRIVING AND WHEN THE CAR MOVES SIDE TO SIDE AT ALL. SEAT BROKE UPON EXITING VEHICLE. I WEIGH 163 POUNDS AND AM THE PRIMARY DRIVER. NO SUDDEN MOVEMENT CREATED THE BREAK.”
“I HAVE ALWAYS BEEN A FAN OF NISSAN UNTIL NOW MY DRIVER SIDE SEAT BROKE , ONE OF THE BRACKETS ON THE LEFT SIDE HAS COMPLETELY BROKEN IN HALF, AND BY THE LOOKS OF THE MANY COMPLAINTS NISSAN HAS GOTTEN ABOUT THE VERY SAME ISSUE IT IS VERY CLEAR TO ME THIS IS A FACTORY ISSUE. I DO NOT UNDERSTAND HOW THEY HAVE INVESTIGATED THIS ISSUE AND CAME TO THE CONCLUSION THAT IT IS NOT A SAFETY ISSUE JUST BY THE FACT THAT THERE HAS ONLY BEEN A FREE MINOR INJURIES SO FAR, THE WHOLE POINT IN ISSUING A RECALL IS TO PREVENT INJURY , DUE TO THE HIGH NUMBER OF COMPLAINTS SHOULD BE PROBABLE CAUSE FOR A RECALL IN ITSELF. THAT IS RIDICULOUS HOW HAS NO ONE ISSUED A LAWSUIT AGAINST YOU PEOPLE YET.”
“MY DRIVERS SIDE SEAT JUST BROKE ON THE BACK LEFT SIDE SO NOW YOU CAN'T SIT IN IT AND DRIVE. I NOW SIT CROOKED IN THE SEAT AND DON'T FEEL SAFE DRIVING IT, WHAT IF I WAS IN AN ACCIDENT AND MY SEAT NOW MIGHT THROW ME SOMEWHERE BECAUSE IT IS NOW BROKEN. THIS SHOULD BE A RECALL.”
Showing 6 of 94 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.