NHTSA lists 2 safety recalls and 48 owner complaints for the 2020 Nissan Murano. Most complaints involve forward collision avoidance (14) and suspension (9). The EPA rates it 23 mpg combined, and NHTSA gives it 5 stars overall.
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Complaints for each Murano model year we’ve synced.
| Model year | NHTSA complaints |
|---|---|
| 2003 | 799 |
| 2004 | 678 |
| 2005 | 987 |
| 2006 | 803 |
| 2007 | 675 |
| 2009 | 635 |
| 2010 | 193 |
| 2011 | 148 |
| 2012 | 135 |
| 2013 | 74 |
| 2014 | 145 |
| 2015 | 204 |
| 2016 | 108 |
| 2017 | 107 |
| 2018 | 15 |
| 2019 | 44 |
| 2020 | 48 |
| 2021 | 17 |
| 2022 | 6 |
| 2023 | 8 |
| 2024 | 5 |
| 2025 | 25 |
| 2026 | 4 |
“It has occurred on a few occasions where the emergency braking system has enabled with no obstructions nearby most commonly while backing up into a parking spot but the recent situation of it automatically breaking on the highway while doing 60 with no other vehicles nearby, my wife attempted the gas pedal to disengage the system but it did not affect the braking.”
“Component Affected: SUSPENSION: FRONT: CONTROL ARM: LOWER ARM Description of Defect: My 2020 Nissan Murano experienced a severe front suspension failure matching the exact structural symptoms described in Nissan Recall Campaign PC797 (NHTSA Campaign Number 21V170000) for defective front transverse links/lower control arms. The vehicle exhibited a loud popping and clunking noise coming from the front end, occurring primarily when applying the brakes and coming to a stop as the vehicle’s weight shifted forward. A professional diagnosis confirmed a failing front lower control arm and ball joint, creating a structural failure and an immediate risk of component separation, which threatens a total loss of steering control. This safety defect first manifested as a persistent noise last year while the vehicle was still well under the 84,000-mile mark when I took it in to have my transmission fluid changed. However, I thought it pertained to my front brakes and the repair man said when he drove it, he didn't hear the noise. But I continued to hear the noise when I braked in the front area. So, when I recently checked my 17-digit VIN on the official recall portal, after…”
“The contact owns a 2020 Nissan Murano. The contact stated that while driving at an undisclosed speed, the vehicle was driving unstable. The vehicle was taken to an independent mechanic, and the suspension was inspected. The mechanic became aware of cracked bushings on the upper control arm on both sides of the vehicle. The independent mechanic performed an alignment; however, after the alignment was performed, the steering instability and handling failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact associated the failure with NHTSA Campaign Number: 21V170000 (Steering); however, the VIN was not included in the recall repair.”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Murano AWD Auto (AV-S7), 6 cyl, 3.5 L · All-Wheel Drive | 20 | 28 | 23 | $2,800 | 388 |
| Murano FWD Auto (AV-S7), 6 cyl, 3.5 L · Front-Wheel Drive | 20 | 28 | 23 | $2,800 | 386 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
2 safety recalls as of Oct 28, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 48 complaints with NHTSA. The most-cited components are forward collision avoidance (14), suspension (9), steering (5). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2020 Nissan Murano at 23 mpg combined, depending on engine and drivetrain (2 versions rated).
NHTSA's New Car Assessment Program gives the 2020 Nissan Murano 5 out of 5 stars overall.