Problems · NHTSA complaints
2011 Nissan Versa problems
Owners filed 269 complaints about the 2011 Nissan Versa with NHTSA between Dec 2010 and Aug 2026. The most-cited component is air bags (152).
Complaints
269
Filed with NHTSA
Crashes
19
Reported by owners
Fires
6
Reported by owners
Injuries
23
People reported injured
Deaths
1
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Air bags152
- Suspension46
- Steering21
- Electrical system17
- Engine11
- Structure8
- Power train8
- Seat belts7
- Service brakes5
- Seats5
- Exterior lighting5
- Tires5
- Fuel/propulsion system3
- Wheels3
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
4
8
7
19
22
38
93
27
15
13
4
8
2
2
4
2
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2010 | 1 |
| 2011 | 4 |
| 2012 | 8 |
| 2013 | 7 |
| 2014 | 19 |
| 2015 | 22 |
| 2016 | 38 |
| 2017 | 93 |
| 2018 | 27 |
| 2019 | 15 |
| 2020 | 13 |
| 2021 | 4 |
| 2022 | 8 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 4 |
| 2026 | 2 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Air bags
152 reports12 crashes2 fires6 related recalls
“I am submitting a vehicle safety complaint regarding my 2011 Nissan Versa SL. VIN: [XXX] Incident Date: XXX Time: Approximately 7:30 a.m. While driving to work and making a right turn from [XXX] onto [XXX], the driver-side airbag suddenly deployed without a collision or impact. Prior to the deployment, the vehicle experienced abnormal electrical symptoms involving the steering wheel. The horn had previously stopped working and later began sounding continuously. After the airbag deployed, I noticed a burning odor, and approximately 20 minutes later, the inside of the steering-wheel/airbag area was still very hot. I disconnected the negative battery cable as a safety precaution. My insurance company referred the vehicle to Caliber Collision, where an SRS diagnostic scan showed: B1049 – CURRENT – Driver Airbag Module OPEN B1057 – CURRENT – Driver Airbag Module SHORT B1050/B1055 – HISTORY – Driver Airbag VB-SHORT B1051/B1056 – HISTORY – Driver Airbag GND-SHORT B1013 – HISTORY – Control Unit I photographed the scan results. Caliber informed me that they do not repair this type of SRS/electrical malfunction. I am concerned that an airbag deployed without a crash or…”
Suspension
46 reports3 crashes1 fire1 related recall
“BOTH front coil springs suddenly without warning broke while driving collapsing the front end of the vehicle creating difficulty in steering and handling. Although this year/model are the subject of a front coil spring recall this vin does not qualify.”
Steering
21 reports6 crashes
“I TOOK MY CAR TO A LOCAL NISSAN DEALERSHIP FOR AN AIRBAG RECALL ON THE DRIVER SIDE AND AFTER THE RECALL WAS SUPPOSEDLY DONE BECAUSE AFTER THIS I'M NOT EVEN POSITIVE THEY WORKED ON MY CAR FOR THAT RECALL. AFTER THE RECALL WAS DONE NOW THE CAR HORN IN MY STEERING WHEEL IS NOT WORKING WHEN IT WAS WORKING BEFORE. THE NISSAN ADVISOR SAID THAT THEY CAN'T FIX IT AND THE REASON IS BECAUSE IS AN OLD CAR. THEY WANT ME TO PAY ALMOST 700 HUNDRED DOLLARS FOR THEM TO FIX WHAT THEY RUINED. NOW I HAVE NO CAR HORN. THIS IS A SAFETY HAZARD FOR ANYONE ON THE ROAD. A CAR HORN WORKS TO ADVICE OTHER DRIVERS OF ANY HAZARD. FROM THIS HAPPENING TO ME I NOW THINK THAT THEY DIDN'T DO ANYTHING IN REGARDS TO AIRBAG RECALLS AND THAT I JUST TOOK MY CAR JUST FOR THEM TO SCAM ME SO I CAN PAY FOR A PART THAT WAS WORKING AND THAT THEY RUINED. THE NISSAN I WENT TOO IS NAPLES NISSAN IN NAPLES, FLORIDA. I ALSO HAVE CALLED NISSAN CONSUMER AFFAIRS AND THEY HAVEN'T DONE ANYTHING IN THIS MATTER I HAVE TWO CLAIM NUMBERS ALREADY I HAVE CALLED TWICE AND THERE NOT DOING ANYTHING ABOUT THIS MATTER.”
Electrical system
17 reports2 crashes2 fires
“Driver door handle will not open from inside car at times. The exterior handle locking mechanism gets stuck not allowing the door to open from the inside. When this happens, I need to roll down the window to reach outside and jiggle the exterior door handle in order to be able to open the door from inside the car. This poses a serious safety hazard of the driver not being able to exit the vehicle in an emergency. This is a common issue with the Nissan Versa car on many car forums online. I believe there was a recall issued for newer model cars, but not the 2011 year.”
Engine
11 reports
“AFTER RECEIVING MANY CALLS AND LETTERS FOR AIR BAGS RECALLS, I SET AN APPOINTMENT WITH THE AGENT JOSH FOR THURSDAY JULY 16, 2020 AT PERFORMANCE NISSAN AT 1345 SOUTH FEDERAL HIGHWAY, POMPANO FL 33062, AT 7:30 AM. WHEN TALKING WITH JOSH, HE TOLD ME THAT THERE ARE TWO RECALLS IN MY NISSAN. I ASKED HIM TO DO BOTH RECALLS AT THE SAME TIME. HE SAID BOTH RECALLS COULD TAKE ONE HOUR. WE SET THE APPOINTMENT AND HE GAVE ME THE PHONE TO TALK TO PERFORMANCE NISSAN FOR CONFIRMATION. ON THURSDAY JULY 16, 2020, I WENT TO THE APPOINTMENT. IT TOOK ME ,MORE THAN THREE HOURS AT THE PLACE. HOWEVER, AT THE END THEY TOLD ME THEY DID ONE RECALL, AND THEY ORDERED THE PARTS FOR THE OTHER RECALL, WHICH PART THEY WILL HAVE IN THREE DAYS. WHEN THEY GAVE THE CAR, I FELT THAT IT DID NOT SOUND AS IT USED TO BEFORE THE RECALL. THE AC DID NOT WORK PERFECTLY, BUT I THOUGHT THAT WAS BECAUSE THEY DID NOT FINISH WITH THE AIR BAG RECALL. ON FRIDAY JULY 17, 2020, MY WIFE DROVE THE CAR TO WORK AS IT IS HER CAR. BUT WHEN SHE CAME BACK, SHE TOLD ME THAT THE CAR HAD PROBLEMS AND SHE DID NOT WANT TO DRIVE IT AGAIN. I SAID TO HER THAT THE PROBLEM IS BECAUSE THEY DID NOT COMPLETE THE RECALL. ON WEDNESDAY…”
Structure
8 reports1 crash
“TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT AFTER DRIVING OVER A POTHOLE OR ROUGH ROAD SURFACE, THE VEHICLE WOULD JUMP OR SKIP TOWARDS THE LEFT OR RIGHT. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE SUBFRAME AND BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.