Steering
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2017 smart fortwo and smart fortwo Cabriolet vehicles. Casting imperfections may result in the failure of the left front axle steering knuckle.
NHTSA lists 1 safety recall and 9 owner complaints for the 2017 smart Fortwo. Most complaints involve electrical system (4) and power train (2). The EPA rates it 34–108 mpg combined, and NHTSA gives it 4 stars overall.
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2017 smart fortwo and smart fortwo Cabriolet vehicles. Casting imperfections may result in the failure of the left front axle steering knuckle.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
“The Power Electronics Control Unit (ECM), Part No. A453-900-72-11, and the DC-to-DC converter have both failed, rendering this all-electric vehicle completely inoperable. There is no backup propulsion system. The DC-to-DC converter powers safety-critical systems including lighting, turn signals, and hazard flashers — its failure could cause loss of safety-critical functions while driving. Total repair estimate is $20,560.43. The manufacturer Mercedes-Benz USA denied warranty coverage using a Canadian warranty document for the wrong vehicle model. MBUSA has shut down the Smart warranty portal at the dealer level and their website returns no warranty data for Smart vehicles despite active warranty obligations. Smart exited the US market and MBUSA appears to have abandoned warranty support while warranties remain active.”
“THE CAR HAS A INTERMITTENT PROBLEM WITH SHIFTING INTO REVERSE. WHEN SHIFTED THE TRANSMISSION LEVER TO THE REVERSE POSITION THE SHIFT INDICATOR ON THE INFORMATION CENTER WILL SHOW BLANK AND A HIGH PITCH BEEPING SOUND WILL BE HEARD.”
“What component or system failed or malfunctioned, and is it available for inspection upon request? Driver Side front wheel / maybe steering rack / etc. makes loud grinding / rubbing sound when making turn only when the weather's hot and humid and when the car has been running for about 20 min How was your safety or the safety of others put at risk? Noise / rubbing / grinding sound comes from the driver side front wheels or Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Service center reproduced the sound and went two levels deep to try and ascertain the origin but to no avail. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES Has been inspected multiple times by different mechanics costing hundreds of dollars with still no diagnostic or remedy. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No lamps or warning lights prior to problem which was first heard / discovered around 2019”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| fortwo electric drive coupe Auto (A1) · Rear-Wheel Drive | 124 | 94 | 108 | $700 | — |
| fortwo electric drive convertible Auto (A1) · Rear-Wheel Drive | 112 | 91 | 102 | $750 | — |
| fortwo cabriolet Auto (AM6), 3 cyl, 0.9 L, Turbo · Rear-Wheel Drive | 33 | 38 | 35 | $2,300 | 251 |
| fortwo coupe Auto (AM6), 3 cyl, 0.9 L, Turbo · Rear-Wheel Drive | 33 | 39 | 35 | $2,300 | 248 |
| fortwo cabriolet Man 5-spd, 3 cyl, 0.9 L, Turbo · Rear-Wheel Drive | 31 | 38 | 34 | $2,350 | 258 |
| fortwo coupe Man 5-spd, 3 cyl, 0.9 L, Turbo · Rear-Wheel Drive | 31 | 39 | 34 | $2,350 | 257 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
1 safety recall as of Nov 6, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 9 complaints with NHTSA. The most-cited components are electrical system (4), power train (2), steering (2). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2017 smart Fortwo at 34–108 mpg combined, depending on engine and drivetrain (6 versions rated).
NHTSA's New Car Assessment Program gives the 2017 smart Fortwo 4 out of 5 stars overall.