Problems · NHTSA complaints

2019 Subaru Ascent problems

Owners filed 443 complaints about the 2019 Subaru Ascent with NHTSA between Aug 2018 and Oct 2026. The most-cited component is electrical system (160).

Complaints
443
Filed with NHTSA
Crashes
10
Reported by owners
Fires
6
Reported by owners
Injuries
8
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system160
  2. Power train90
  3. Visibility/wiper66
  4. Engine47
  5. Service brakes26
  6. Fuel/propulsion system16
  7. Visibility15
  8. Structure12
  9. Suspension11
  10. Forward collision avoidance11
  11. Air bags7
  12. Exterior lighting7
  13. Steering7
  14. Vehicle speed control5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 12, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20185
201957
2020113
2021106
202279
202336
202415
202515
202617

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

160 reports4 fires1 related recall
“All the safety systems become disabled and check Engine light goes on because transmission fluid is being pumped Out of a faulty secondary pressure sensor part 31878aa020,( defective and replaced with 31878aa021), into the engines wiring at the car computer, transmission computer, and bulkhead connector in fuse box causing all sorts of engine codes. The setting of the engine code closes all the vehicles driver safety systems and changes the dynamic of the drivers driving experience. As the problem gets worse, it can render the car powerless on roads and highways making operation dangerous. I have my car parked in front of the house with the battery and electrical connectors unplugged. This problem is covered by one or more recalls and safety campaigns, but subaru refuses to fix mine and other peoples that I found on Facebook. Someone online listed a $6500.00 repair estimate. They just had it repossessed instead. This part causes the pressure differences that cause the jerky ride and is specifically alluded to in the recall, plus subaru even changed the part because it was defective.”
Owner complaint to NHTSAFiled Aug 6, 2026Power train, Electrical system, Forward collision avoidanceODI 11755268

Power train

90 reports2 crashes3 related recalls
“The contact owns a 2019 Subaru Ascent. The contact stated that while driving at 50 MPH, the vehicle hesitated. The vehicle was taken to a local dealer, where diagnostic trouble codes were identified, and a vehicle reprogramming was performed. While driving, the failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the transmission had failed and required replacement. Warranty coverage was not available; however, a loaner vehicle was provided. The contact associated the failure with NHTSA Campaign Number: 21V955000 (Power Train). The manufacturer advocacy center was notified. The failure mileage was approximately 108,000.”
Owner complaint to NHTSAFiled Oct 19, 2026Power trainODI 11772017

Visibility/wiper

66 reports
“Subaru windshild in my 2019 Ascent have been replaced twice in 30,000 miles due to very inadequate glass. I'm struggling to get Subaru to acknowledge their responsibility to replace this current cracked windshield with a new part, as per my reading of a settlement that they should be following [XXX] ). They are currently trying to send me to a 3rd party repair business to do the repair, but supposedly they have fixed the part on more recent versions of the car. By comparison, I had a Toyota Highlander for 11 years and never once had to replace the windshield glass. Yes, it took a beating, but never once cracked like this glass does. It's not up to the task, and clearly dangerous.”
Owner complaint to NHTSAFiled Feb 18, 2025Visibility/wiperODI 11643538

Engine

47 reports1 crash2 fires
“The contact owns a 2019 Subaru Ascent. The contact stated that while his wife was driving at approximately 75 MPH, a deer ran across the highway and hit the left driver's side of the vehicle. The air bags did not deploy upon impact. A grayish smoke began to emit from the vehicle as the contact's wife immediately pulled off to the side of the road. Due to the damaged cause by the impact of the deer, the contact's wife had difficulty exiting the vehicle. The contact's wife used excessive force to open a crack in the door, which was enough to slide herself out of the vehicle. The vehicle became engulfed in flames soon after exiting the vehicle, and the authorities were called to the scene. The fire department arrived at the scene and managed to extinguish the fire. The contact's wife sustained bruising to her left shoulder, left leg, and left arm but did not seek medical attention. A police report was filed. The vehicle was initially towed to an independent tow yard and was later towed to an insurance holding facility. The contact stated that the vehicle was destroyed as a result of the fire, but the insurance adjuster had yet to determine a final ruling on the…”
Owner complaint to NHTSAFiled Mar 24, 2026Air bags, EngineCrash reportedFire reportedODI 11726659

Service brakes

26 reports2 crashes
“Replaced rear brakes and rotors in August 2025. By may 2026 they had worn down to the metal and needed replaced again. Only had 13000 miles on them. After multiple diagnostics testing was done, no issues were found with the brake system. Monitoring new pads and rotors. Still wearing rapidly but even. After only 6 weeks, they have reached about half of their life.”
Owner complaint to NHTSAFiled Jun 30, 2026Service brakesODI 11747480

Fuel/propulsion system

16 reports1 crash2 fires
“Over the course of 5 years, a lot has been mechanically wrong with our vehicle. Each service appointment yielded a 'cannot duplicate' response. Recently, my car has been in the service department a few times. My car had recall work performed on a ground bolt, and my husband advised them that the car had a 'rich fuel' smell when starting with the hood open. I've complained since 2021 of a smell when pulling up the mountain. The smell is what I described as a perm solution smell. Each time, the response was 'cannot duplicate.' In February, I took the car in to have the exhaust inspected because it was getting louder each passing day. I was advised that the entire exhaust needed to be replaced, and I would be responsible for costs. I brought my car home, unrepaired, and called Subaru of America to file a claim through them. I had repeatedly expressed concerns, and nothing was done, yet I'm expected to foot the bill now. Since February 12th, I have been back and forth with Subaru and just made the appointment to get the exhaust work completed, with a small contribution from Subaru. However, this past Saturday, [XXX] my vehicle caught on fire while driving. I am…”
Owner complaint to NHTSAFiled Apr 17, 2024Electrical system, Engine, Fuel/propulsion systemFire reportedODI 11583533
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 12, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.