Problems · NHTSA complaints

2025 Subaru Ascent problems

Owners filed 15 complaints about the 2025 Subaru Ascent with NHTSA between Mar 2025 and Sep 2026. The most-cited component is steering (2).

Complaints
15
Filed with NHTSA
Crashes
2
Reported by owners
Fires
1
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Steering2
  2. Electrical system2
  3. Engine2
  4. Structure2
  5. Visibility/wiper2
  6. Visibility2
  7. Vehicle speed control1
  8. Air bags1
  9. Service brakes1
  10. Forward collision avoidance1
  11. Tires1
  12. Lane departure1
  13. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20257
20268

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Steering

2 reports
“2025 Subaru Ascent has a popping noise randomly usually when turning left. Dealership services can not find the source.”
Owner complaint to NHTSAFiled Jul 23, 2026SteeringODI 11752548

Electrical system

2 reports
“The car will spontaneously brake for no reason while driving forward and reverse. The steering wheel will spontaneously steer you out of the lane. The doors will lock while you are in the car and you can't get out for about 30 seconds. The deck door will come down on you unexpectedly while loading items. It has hit us in the head or makes us twist our back to lift it up. The stereo system has a mind if it's own. The eye site goes on and off for no reason. These safety issues concern us. We have had it in the service department three times and they can't duplicate the problem. They have had it since June 6th and drove it 30 miles in 20 days. I don't think they drove it long enough to duplicate the problem. It usually happens after about 15/20 minutes of driving. Typically that is about how long before the brakes will spontaneously brake.”
Owner complaint to NHTSAFiled Jun 26, 2026Steering, Electrical system, Service brakesODI 11746812

Engine

2 reports1 crash1 fire
“31 May 2026 (AM) Operating vehicle north on MD Rte 147 traveling appr. 45 MPH when vehicle started experiencing uncontrolled electrical activation of features e.g., heat, air, radio, main display. This proceed a shuddering in the drive train like one would experience with a transmission issue. Then, without warning, while at full speed, there was a complete loss of engine power i.e., it turned off, which also resulted in loss of steering and breaking resulting in a complete loss of control of the vehicle. As the vehicle drifted to a rolling stop, the main display indicated to turn off the vehicle and it was forced into park to stop it and then the ignition control button was pushed. The car was restarted and moved off the road. Subsequent restarts and terminations occurred without issue. No fault code was generated or captured by the vehicle computer and the dealer could not reproduce the problem.”
Owner complaint to NHTSAFiled Jun 3, 2026Electrical system, EngineODI 11741773

Structure

2 reports
“The window pillars on the passenger side deformed on exposure to sunlight reflected from our house windows; in less than 6 months of ownership! We are the original owners and took possession in June 2025. Both the local Subaru dealer and Subaru USA have been involved. Subaru USA Case number is: 251230 - 1500232. Subaru will NOT cover this despite us having owned a Subaru DL, a Subaru Forester, and a Hyundai Tucson all parked in the same driveway, same manner (backed in), and owned for a minimum of 5 years by us as second owners for all 3 cars AND zero issues with any body pieces. There were no warnings, either at time of purchase or prior to us filing a request for relief with Subaru in December 2025.”
Owner complaint to NHTSAFiled May 3, 2026StructureODI 11735425

Visibility/wiper

2 reports
“Driver side mirror vibrates making the view in the mirror blurry. The distorted picture causes confusion and safety hazard as it's very difficult to see in day and almost impossible at night. Vibrations are noticeable in the driver's side B pillar. According to the dealership, this is related to the car's frame, no further details were provided so far. Car has been in the service for almost two weeks due to this issue.”
Owner complaint to NHTSAFiled Jul 30, 2025Structure, Visibility/wiper, Lane departureODI 11677132

Visibility

2 reports
“No particular incident happened, but the driver's side view mirror vibrates when moving especially at high speeds and/or bumpy roads. Worse at night as when you look, headlights in rear are shaking and make me dizzy and not look. The passengers side is nice and stable. Doesn't vibrate and shake.”
Owner complaint to NHTSAFiled Jun 24, 2025VisibilityODI 11668970
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.