Problems · NHTSA complaints
2023 Subaru Outback problems
Owners filed 89 complaints about the 2023 Subaru Outback with NHTSA between Oct 2022 and Sep 2026. The most-cited component is forward collision avoidance (22).
Complaints
89
Filed with NHTSA
Crashes
8
Reported by owners
Fires
1
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Forward collision avoidance22
- Electrical system17
- Visibility/wiper16
- Service brakes7
- Exterior lighting6
- Power train5
- Vehicle speed control3
- Latches/locks/linkages3
- Visibility3
- Lane departure2
- Tires2
- Fuel/propulsion system2
- Steering2
- Air bags2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
5
47
20
11
6
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2022 | 5 |
| 2023 | 47 |
| 2024 | 20 |
| 2025 | 11 |
| 2026 | 6 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Forward collision avoidance
22 reports3 crashes1 fire
“Phantom Braking of Pre-Collision Braking 2023 Subaru Outback Turbo Wednesday, July 29, 2026. 9:30 am, sunny day Driving south on local city street. Brakes slammed on, car stopped, flashing yellow lights on left Combination Meter stating that Pre-Collision Braking was activated. There was no vehicle/obstacle/animal in the road. No parked cars, no cars backing out of a driveway. Road was completely clear. No strange shadows, no cracks in street. Pre-collision braking system hallucinated an obstacle and activated, throwing me forward into steering wheel, and dog in the back seat thrown forward into back of driver’s seat. Restarted car and drove off. Turned off system every time I drove the car until I took it to the dealer 2 days later. Problem was not reproduced by dealer . No messages or warning lights prior to incident. The repair order stated that there was a "sticky" substance on the windshield, but I had just had the car washed. I didn't notice anything on the windshield.”
Electrical system
17 reports1 crash1 fire
“The Advanced Driver Assistance System (EyeSight/Automatic Emergency Braking), the Service Brakes, and the Central Electrical System malfunctioned. The vehicle is currently held at an authorized dealership and is available for inspection.On Monday, June 22, 2026, at approximately 4:47 PM, while traveling at highway speeds on I-295 South under clear weather conditions, the vehicle suffered a catastrophic, unprompted automatic emergency braking event. While my right turn signal was active and I was initiating a lane change to pass a truck, the autonomous braking system engaged with maximum force, pulling the brake pedal completely to the floorboards with zero obstacles present. A consumer mobile telematics application (Life360) officially registered the extreme hard-braking event at 4:47 PM. This unprompted stop caused the vehicle to violently lose traction, fishtail across highway lanes, and nearly roll over in high-speed traffic, placing my life and the safety of surrounding motorists at extreme risk.Symptoms of systemic electrical network instability occurred prior to this failure, including a dashboard GPS clock that precisely jumps four hours ahead in…”
Visibility/wiper
16 reports
“Windshield was struck by a small stone. There was no immediate damage but over a period of several weeks 5 cracks appeared traversing the windshield top to bottom.”
Service brakes
7 reports3 crashes
“Driving at speeds around 40 and when braking to turn, the brakes jerk and feel like they are not engaging properly. It has happened to a different driver, twice both times on a 90 degree day, a few minutes after the vehicle had been started and the air conditioner was running on high. After this happened we Googled the issue to see what the problem could be. The Google search shows a Subaru Service Bulletin #16-150-24R, 09/13/24, revised 12/03/24, showing our year and model of vehicle and a VIN # for all those models as TBD. The service bulletin list the exact problem that we had, and listed the AC running. The service bulletin list a fix of replacing the Transmission Control Module. This would be covered under 5 year 60K miles warranty for the Powertrain. Local Subaru dealer doesn't want to fix it because they can't replicate it by driving it. Subaru Customer Advocacy doesn't want to do anything because my VIN is not listed and they say the TSB are not for the customers to see. They refuse to let me talk with anyone further who would determine which VINs are going to be covered in this TSB.”
Exterior lighting
6 reports
“The contact owns a 2023 Subaru Outback. The contact stated that the headlights were very dim while driving at night. Additionally, the contact stated that a black square shadow would appear in the illumination of both headlights which also impaired her vision while driving at night. The vehicle was taken to the dealer who found no defect with the vehicle. The contact was then referred to the manufacturer for further assistance. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was unknown.”
Power train
5 reports1 crash2 related recalls
“My car had an unintended acceleration that caused me to go in a ditch and hit a tree. I could not get car to stop when I realized it was increasing speed. It all happened very fast. My car was totaled. All airbags deployed. front right side of car was completely destroyed. There were no warnings. My insurance company has the car on their tow lot. I have sprains and bruises on my right side and a slight concussion. so thankful that I was not in a parking lot or in heavy traffic or near any walkers”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.