2017 Tesla Model 3 problems

“Within a week of posting a complaint here about phantom braking while in autopilot, my autopilot was disabled. Does the NHTSA share VIN numbers with the manufacturer? Because that sure felt like retaliation by Tesla”

“My Tesla repeatedly displayed a “Passenger Safety Restraint” warning related to the front passenger restraint/airbag system. Tesla Service Center in Los Gatos, California attempted multiple repairs over several visits. The first repair identified a pinched and improperly routed passenger seat harness associated with the restraint system. Tesla stated the issue was repaired and tested. The warning later returned. Tesla then replaced the front right seat harness assembly and lap pretensioner. The warning later returned again. Tesla subsequently proposed and/or performed additional repairs involving the passenger airbag, Occupant Classification System (OCS), occupancy sensor components, and additional seat harness components at significant customer expense. Despite multiple repair attempts and approximately $2,100 in repair costs, the same safety restraint warning still exists today. Because this issue involves the Supplemental Restraint System (SRS), airbags, seatbelt pretensioners, and occupant classification systems, I am concerned the passenger restraint system may not function properly during a collision.”

“I received an error about the occupant classification system and a safety restraint fault. These are due to known manufacturing defects. Addressing these concerns was expensive and also required a replacement of the front passenger airbag.”

“Hello. I am following up with the previous safety report I submitted for my vehicle. I just received an updated repair estimate citing the parts that will need replaced (pdf attached). I also confirmed with the service advisor that the functionality of the safety restraint system may be impacted by this issue, however, Tesla still wants to charge drivers $1,300 for this repair.”

“I am writing to file a formal safety complaint against Tesla, Inc. regarding a software update failure that has disabled legally required vehicle functions on my Tesla for over two years. For more than 26 months, my vehicle has been unable to complete a software update through Tesla's over-the-air (OTA) update system. As a direct result of this failure, my vehicle's display screen does not function for the first several minutes of every drive. This prevents me from accessing my speedometer, turn signals, and other legally required safety features, rendering the vehicle non-compliant with federal and state motor vehicle safety standards during this period. I have made multiple documented attempts to resolve this issue through Tesla's customer support channels over the course of these two years. Despite these efforts, the issue remains unresolved. Tesla has now informed me that resolving the defect will require a paid service visit — despite the fact that the failure originates within Tesla's own software update infrastructure, not from any action or negligence on my part. I am requesting that NHTSA investigate this matter on the following grounds: 1. The…”

“I had just finished Supercharging my vehicle from 50% to 80% and when I entered the car to drive home two warnings showed up 1. Steering assist was reduced and it might be more difficult to drive; and 2. Lane departure avoidance warning was not working. I did a hard reset twice - (foot on the brake while pressing the two steering wheel 'wheels') and began driving the 10-15 minute home. After an incredibly scary and difficult drive down a circular driveway, and great difficulty turning the wheel to make a right turn in one try, I picked the straightest route to my home - stopping one more time to hard reset. Again nothing! Luckily there was no traffic but I had to make 9 ninety degree turns to get there. I got home - taking 4 tries to maneuver the car into my driveway and garage. I left the car in the garage. Tesla service was closed for the weekend so I arranged for a tow on Monday. The next (Sunday) morning I did another reset and this time the steering assist worked, and I have to assume the lane departure avoidance was working as well because I only drove around the block and put it back in the garage. I understand other models of Tesla have been recalled…”