Problems · NHTSA complaints

2018 Tesla Model 3 problems

Owners filed 1,036 complaints about the 2018 Tesla Model 3 with NHTSA between May 2018 and Oct 2026. The most-cited component is forward collision avoidance (204).

Complaints
1,036
Filed with NHTSA
Crashes
103
Reported by owners
Fires
4
Reported by owners
Injuries
44
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Forward collision avoidance204
  2. Suspension193
  3. Electrical system168
  4. Air bags143
  5. Seat belts104
  6. Vehicle speed control91
  7. Service brakes88
  8. Steering84
  9. Seats74
  10. Structure60
  11. Lane departure52
  12. Visibility/wiper47
  13. Power train29
  14. Wheels26

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 7, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201830
201963
202064
202171
2022223
2023219
2024185
202585
202696

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Forward collision avoidance

204 reports26 crashes2 related recalls
“Following Tesla's over-the-air deployment of FSD 14.1 Lite, the HW3 Autopilot computer in my 2018 Tesla Model 3 failed. FSD / Autopilot worked normally before the update and stopped working immediately afterward. Tesla Service diagnosed the vehicle XXX and verified the alerts APP_W207, APP_W462, APS_W182, APS_W188 and APS_W185. The technician attempted hard and soft resets and a firmware reinstall, and verified power and ground to the car computer. All attempts failed. The technician's notes state the secondary autopilot processor is no longer communicating and "a new car computer is needed." The failure has disabled Automatic Emergency Braking, Forward Collision Warning and Lane Departure Warning, as well as FSD / Autopilot. Tesla denied a goodwill replacement in writing on XXX, stating there was no evidence linking the failure to a software update, after the technician confirmed the computer had failed. Tesla provided a written estimate for the replacement of $2,616.37 total (invoice dated XXX). I have not authorized the repair. Tesla also confirmed in writing that my vehicle is not currently eligible for the HW4 upgrade. I sent a formal Notice of Dispute to…”
Owner complaint to NHTSAFiled Oct 27, 2026Lane departure, Forward collision avoidanceODI 11774050

Suspension

193 reports11 crashes1 fire1 related recall
“Heard a clunk noise when the vehicle turned at a low speed. Inspected the vehicle but nothing seemed amiss. No digital warnings either. Started driving but the steering was weird and pulled to the left. Then the front left tire started shredding and the wheel was displaced. The tow truck guy said that the suspension seems to be the culprit. The car is now on just the wheel. Tesla collision has still not looked at it but gave a quote of 5-6K to start and going up to 12K or more (if the HV battery got damaged). FYI, tire pressures were normal when this happened.”
Owner complaint to NHTSAFiled Oct 31, 2026Steering, Suspension, WheelsODI 11774864

Electrical system

168 reports14 crashes1 fire8 related recalls
“While my wife was driving, the high-voltage battery failed and the car went into reduced power/limp mode. Tesla later determined that coolant had gotten into the high-voltage battery and caused it to fail. My main concern is that we had no warning that there was a coolant leak or that coolant was getting into the battery. There was no low-coolant warning or anything telling my wife that there was a serious problem developing. By the time the car started giving high-voltage and reduced-power warnings, the damage had already occurred and Tesla said the battery needed to be replaced. What concerns me even more was what happened after Tesla received the car. Tesla removed the battery and quarantined it in the parking lot. They told us in writing that it was removed because of coolant ingress as a safety precaution and that a specialized technician had to determine whether the battery was safe to discharge. During a phone call, a Tesla employee also told me they quarantined it because there was a possibility the battery could explode and they did not want anyone injured or anything damaged if that happened. That was alarming because my wife had just been driving…”
Owner complaint to NHTSAFiled Sep 6, 2026Power train, Electrical system, Vehicle speed controlODI 11762441

Air bags

143 reports15 crashes
“The passenger seat back Occupant Classification System (OCS) sensor (Part #1920673-01-A) failed 3 times in under 22 months (Dec 2024, Dec 2025, Sep 2026), disabling the front passenger safety restraint system and airbag deployment logic”
Owner complaint to NHTSAFiled Sep 30, 2026Air bags, SeatsODI 11768020

Seat belts

104 reports1 crash3 related recalls
“- When I start my car, I see the following error message appear: Front Left Safety Restraint System Fault. Also, the air bag disabled alert is displayed. Since the air bag is disabled, it puts me at grave risk if I were to get into an accident. - Many other Tesla owners have reported the same exact issue (RCM_a021 Front Left Safety Restraint System Fault). - Today, I took the car into the Tesla Service Center, they had to replace the entire harness. - No other symptoms were apparent...just all of a sudden the alert appeared.”
Owner complaint to NHTSAFiled Sep 22, 2026Air bags, Seat beltsODI 11766272

Vehicle speed control

91 reports31 crashes
“While driving, the vehicle suddenly accelerated on its own and began operating without my control. Despite my attempts to steer away from surrounding traffic, the vehicle continued to self‑propel, crossed the median, and entered oncoming lanes, resulting in a head‑on collision with another car.”
Owner complaint to NHTSAFiled Oct 21, 2026Vehicle speed control, Forward collision avoidanceCrash reportedODI 11772684
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.