NHTSA lists 1 safety recall and 66 owner complaints for the 2020 Toyota C-HR. Most complaints involve power train (51) and engine (5). The EPA rates it 29 mpg combined, and NHTSA gives it 5 stars overall.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
“I am reporting a transmission failure involving my 2020 Toyota C-HR Limited at approximately 111,852 miles. For several weeks, I had noticed an unusual humming or dragging noise coming from the front driver’s side of my vehicle while driving. The noise became increasingly noticeable, but I did not know what was causing it. On October 8, 2026, after driving approximately 30 miles at highway speeds of around 75 mph, I arrived home and began backing into my driveway. While the vehicle was moving in reverse, it suddenly made a noticeable clunk and jerk. This was the first and only time I had experienced the vehicle jerking. I took my vehicle to an authorized Toyota dealership on October 9, 2026. The dealership recommended replacing the transmission assembly. I was verbally informed that an internal transmission bearing had failed. Throughout the weeks leading up to the diagnosis, my vehicle never displayed a check engine light, transmission warning, or any other dashboard warning message. I regularly drive approximately 60 miles per day, including interstate travel. I am concerned that an unexpected transmission failure while driving at highway speeds could cause a…”
“While driving, my 2020 Toyota C-HR suddenly lost acceleration in the middle of the road, with the vehicle failing to respond to throttle input. This has now happened twice. There was no warning noise (no whining or grinding) beforehand, and the loss of power occurred without warning while the vehicle was in motion, creating a dangerous driving condition due to inability to maintain speed or safely merge/clear traffic.”
“The motor mounts broke when it hit a pothole and that snapped the wiring harness which caused the transmission to shift. Toyota dealership says it needs a new CVT transmission replacement. The engine has shifting issues. My insurance adjusters believe that the transmission failure is due to wear and tear, but the car did not have issues before the pothole. There were and are no warning lights or messages prior to and after the incident. I got the engine wiring harness and motor mounts fixed and there was still a noise and lag while accelerating and they finally said it was the transmission the second time I brought it in and that wasn’t covered by insurance. I’ve only put 11,000 miles on it and I’m the second owner. I bought it from a Lithia Nissan of Clovis.”
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| C-HR Auto (AV-S7), 4 cyl, 2.0 L · Front-Wheel Drive | 27 | 31 | 29 | $2,200 | 305 |
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
1 safety recall as of Nov 6, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.
Owners filed 66 complaints with NHTSA. The most-cited components are power train (51), engine (5), electrical system (5). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
The EPA rates the 2020 Toyota C-HR at 29 mpg combined, depending on engine and drivetrain (1 version rated).
NHTSA's New Car Assessment Program gives the 2020 Toyota C-HR 5 out of 5 stars overall.