Research

2023 Toyota Crown HybridRecalls, problems, MPG & safety

NHTSA lists 0 safety recalls and 20 owner complaints for the 2023 Toyota Crown Hybrid. Most complaints involve power train (7) and structure (4). NHTSA gives it 5 stars overall.

Combined MPG
—
No EPA rating found
NHTSA overall
5of 5 stars
NCAP crash tests
Safety recalls
0campaigns
NHTSA
Owner complaints
20
Top: power train
Fuel cost / yr
—
No EPA estimate
01 —Recalls

Safety recalls

NHTSA campaigns for this model year
0 recalls found in NHTSA data for the 2023 Toyota Crown Hybrid as of Nov 8, 2026.
Data from NHTSA Recalls API · synced Nov 8, 2026NHTSA vehicle page
02 —Complaints

Owner complaints by component

20 complaints filed with NHTSA · Mar 2024 – Aug 2026
  1. Power train7
  2. Structure4
  3. Engine4
  4. Electrical system3
  5. Fuel/propulsion system2
  6. Visibility2
  7. Vehicle speed control1
  8. Engine and engine cooling1
  9. Back over prevention1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

By model year

Complaints for each Crown Hybrid model year we’ve synced.

View as table
Model yearNHTSA complaints
202320
202419
20255
Crashes reported
2
Fires reported
0
Injuries reported
2
Deaths reported
0
Data from NHTSA Complaints API · synced Nov 8, 2026 · Full problem breakdownNHTSA vehicle page
03 —Common problems

What owners report most

Verbatim excerpts from NHTSA complaints, by component

Power train

7 reports1 crash
“When driving the vehicle under normal load and conditions, after coming to a complete stop- then trying to accelerate to take a turn or move forward- the vehicle begins to proceed then suddenly stops moving or accelerating. Twice now I have almost been T Boned. Once when leaving my neighborhood and trying to proceed onto the main 45mph country road, most recently tried to turn left from a turning lane across 2 oncoming lanes of traffic. The car just sat there blocking the road for about 5 seconds despite having the gas pedal pressed. I do have a case opened with Toyota, however, the dealership said there is nothing they can do about it since they couldn't replicate the issue and Im stuck with it or I can sell the car. This is so dangerous. There are TSB issued about this, but what can I do since the dealership said "no code, not their problem". There are not many of these cars around since their introduction in 2023. I don't know if I need another dealership or how to get someone at Toyota to take this seriously. There is also a Toyota Crown forum and can see others have experienced the same issue. HELP. I love this car, but it is not safe.”
Owner complaint to NHTSAFiled Jul 3, 2026Power train, Vehicle speed control, Fuel/propulsion systemODI 11748119

Structure

4 reports
“lower exterior door molding panels completely detach and fly off the vehicle at highway speeds due to a failure of the factory plastic mounting clips, creating an immediate road debris hazard for vehicles traveling behind me.”
Owner complaint to NHTSAFiled Aug 31, 2026StructureODI 11760863

Engine

4 reports1 crash
“I’ve noticed this a few months in from having new vehicle. Intermittent power Loss from a stop or merging into traffic from a stop. Very dangerous has happened in oncoming traffic. From a stopped position as you press on gas to go the vehicle like stutters or hiccups jerks like loss of power then proceeds to go. Happens daily. Taken to Visalia Toyota for check up and they state no error codes noted or cannot duplicate concern. Yet issue still occurs. Reported to Toyota number in manual and received a claim number.”
Owner complaint to NHTSAFiled Nov 22, 2024Unknown or other, Engine, Fuel/propulsion systemODI 11626875
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026
04 —Safety

NHTSA 5-Star Safety Ratings

1 tested variant
Overall rating
5/ 5
5 of 5
Toyota CROWN HYBRID 4 DR 4WD
Frontal crash
5 of 5
Side crash
5 of 5
Side pole
5 of 5
Rollover
4 of 5
Rollover risk
11.3%
Data from NHTSA NCAP Safety Ratings API · synced Nov 8, 2026Vehicle 18624
05 —Maintenance

Maintenance basics

General guidance, not the OEM schedule. Check your owner’s manual.
General guidance
ItemMilesTimeNote
Engine oil & filter5,000–10,000 mi6–12 monthsFollow the oil-life monitor if fitted
Tire rotation5,000–7,500 miEvery oil changeCheck pressure monthly
Engine air filter15,000–30,000 mi1–2 yearsSooner in dusty areas
Cabin air filter15,000–25,000 mi1–2 years
Brake fluid—2–3 yearsAbsorbs moisture over time
Coolant60,000–100,000 mi5–10 yearsLong-life coolants last longer
Spark plugs60,000–100,000 mi—Iridium/platinum plugs at the long end
12V battery—3–5 yearsHeat shortens battery life
  • Engine oil & filter5,000–10,000 mi
    6–12 months
  • Tire rotation5,000–7,500 mi
    Every oil change
  • Engine air filter15,000–30,000 mi
    1–2 years
  • Cabin air filter15,000–25,000 mi
    1–2 years
  • Brake fluid—
    2–3 years
  • Coolant60,000–100,000 mi
    5–10 years
  • Spark plugs60,000–100,000 mi
    —
  • 12V battery—
    3–5 years
Typical intervals for modern cars. Severe service (towing, short trips, extreme heat or cold) shortens them.
07 —FAQ

2023 Crown Hybrid questions

How many recalls does the 2023 Toyota Crown Hybrid have?

0 recalls found in NHTSA data as of Nov 8, 2026.

What are the most common 2023 Toyota Crown Hybrid problems?

Owners filed 20 complaints with NHTSA. The most-cited components are power train (7), structure (4), engine (4). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.

How safe is the 2023 Toyota Crown Hybrid?

NHTSA's New Car Assessment Program gives the 2023 Toyota Crown Hybrid 5 out of 5 stars overall.

Data from NHTSA & EPA · synced Nov 8, 2026