Problems · NHTSA complaints

2023 Toyota Crown Hybrid problems

Owners filed 20 complaints about the 2023 Toyota Crown Hybrid with NHTSA between Mar 2024 and Aug 2026. The most-cited component is power train (7).

Complaints
20
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train7
  2. Structure4
  3. Engine4
  4. Electrical system3
  5. Fuel/propulsion system2
  6. Visibility2
  7. Vehicle speed control1
  8. Engine and engine cooling1
  9. Back over prevention1
  10. Lane departure1
  11. Air bags1
  12. Other / unknown5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
202411
20255
20264

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

7 reports1 crash
“When driving the vehicle under normal load and conditions, after coming to a complete stop- then trying to accelerate to take a turn or move forward- the vehicle begins to proceed then suddenly stops moving or accelerating. Twice now I have almost been T Boned. Once when leaving my neighborhood and trying to proceed onto the main 45mph country road, most recently tried to turn left from a turning lane across 2 oncoming lanes of traffic. The car just sat there blocking the road for about 5 seconds despite having the gas pedal pressed. I do have a case opened with Toyota, however, the dealership said there is nothing they can do about it since they couldn't replicate the issue and Im stuck with it or I can sell the car. This is so dangerous. There are TSB issued about this, but what can I do since the dealership said "no code, not their problem". There are not many of these cars around since their introduction in 2023. I don't know if I need another dealership or how to get someone at Toyota to take this seriously. There is also a Toyota Crown forum and can see others have experienced the same issue. HELP. I love this car, but it is not safe.”
Owner complaint to NHTSAFiled Jul 3, 2026Power train, Vehicle speed control, Fuel/propulsion systemODI 11748119

Structure

4 reports
“lower exterior door molding panels completely detach and fly off the vehicle at highway speeds due to a failure of the factory plastic mounting clips, creating an immediate road debris hazard for vehicles traveling behind me.”
Owner complaint to NHTSAFiled Aug 31, 2026StructureODI 11760863

Engine

4 reports1 crash
“I’ve noticed this a few months in from having new vehicle. Intermittent power Loss from a stop or merging into traffic from a stop. Very dangerous has happened in oncoming traffic. From a stopped position as you press on gas to go the vehicle like stutters or hiccups jerks like loss of power then proceeds to go. Happens daily. Taken to Visalia Toyota for check up and they state no error codes noted or cannot duplicate concern. Yet issue still occurs. Reported to Toyota number in manual and received a claim number.”
Owner complaint to NHTSAFiled Nov 22, 2024Unknown or other, Engine, Fuel/propulsion systemODI 11626875

Electrical system

3 reports1 crash
“The contact owns a 2023 Toyota Crown. The contact stated that the instrument panel screen had turned blank. The contact received the recall notification of NHTSA Campaign Number: 25V595000(Electrical System). The vehicle was taken to the local dealer, who confirmed that the recall remedy parts were not available. The contact was advised to trade the vehicle in. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.”
Owner complaint to NHTSAFiled Dec 31, 2025Electrical systemODI 11708080

Fuel/propulsion system

2 reports

Visibility

2 reports
“See attached document for complaint.”
Owner complaint to NHTSAFiled Apr 23, 2026Engine and engine cooling, VisibilityODI 11733196
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.