Problems · NHTSA complaints
2023 Toyota Crown Hybrid problems
Owners filed 20 complaints about the 2023 Toyota Crown Hybrid with NHTSA between Mar 2024 and Aug 2026. The most-cited component is power train (7).
Complaints
20
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Power train7
- Structure4
- Engine4
- Electrical system3
- Fuel/propulsion system2
- Visibility2
- Vehicle speed control1
- Engine and engine cooling1
- Back over prevention1
- Lane departure1
- Air bags1
- Other / unknown5
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
11
5
4
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2024 | 11 |
| 2025 | 5 |
| 2026 | 4 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Power train
7 reports1 crash
“When driving the vehicle under normal load and conditions, after coming to a complete stop- then trying to accelerate to take a turn or move forward- the vehicle begins to proceed then suddenly stops moving or accelerating. Twice now I have almost been T Boned. Once when leaving my neighborhood and trying to proceed onto the main 45mph country road, most recently tried to turn left from a turning lane across 2 oncoming lanes of traffic. The car just sat there blocking the road for about 5 seconds despite having the gas pedal pressed. I do have a case opened with Toyota, however, the dealership said there is nothing they can do about it since they couldn't replicate the issue and Im stuck with it or I can sell the car. This is so dangerous. There are TSB issued about this, but what can I do since the dealership said "no code, not their problem". There are not many of these cars around since their introduction in 2023. I don't know if I need another dealership or how to get someone at Toyota to take this seriously. There is also a Toyota Crown forum and can see others have experienced the same issue. HELP. I love this car, but it is not safe.”
Structure
4 reports
“lower exterior door molding panels completely detach and fly off the vehicle at highway speeds due to a failure of the factory plastic mounting clips, creating an immediate road debris hazard for vehicles traveling behind me.”
Engine
4 reports1 crash
“I’ve noticed this a few months in from having new vehicle. Intermittent power Loss from a stop or merging into traffic from a stop. Very dangerous has happened in oncoming traffic. From a stopped position as you press on gas to go the vehicle like stutters or hiccups jerks like loss of power then proceeds to go. Happens daily. Taken to Visalia Toyota for check up and they state no error codes noted or cannot duplicate concern. Yet issue still occurs. Reported to Toyota number in manual and received a claim number.”
Electrical system
3 reports1 crash
“The contact owns a 2023 Toyota Crown. The contact stated that the instrument panel screen had turned blank. The contact received the recall notification of NHTSA Campaign Number: 25V595000(Electrical System). The vehicle was taken to the local dealer, who confirmed that the recall remedy parts were not available. The contact was advised to trade the vehicle in. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.”
Fuel/propulsion system
2 reports
Visibility
2 reports
“See attached document for complaint.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.