Problems · NHTSA complaints

2024 Toyota Crown Hybrid problems

Owners filed 19 complaints about the 2024 Toyota Crown Hybrid with NHTSA between Jun 2024 and Oct 2026. The most-cited component is engine (6).

Complaints
19
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine6
  2. Electrical system4
  3. Fuel/propulsion system4
  4. Vehicle speed control3
  5. Power train3
  6. Service brakes3
  7. Steering2
  8. Tires1
  9. Forward collision avoidance1
  10. Structure1
  11. Back over prevention1
  12. Communication1
  13. Other / unknown4

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20246
20255
20268

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

6 reports
“2024 Crown Hybrid system keeps popping up on dash saying warm lamp came on twice: third time Warning lamp turned. Vehicle has been serviced twice at same dealer and then taken to another for same problem. The problem has not been resolved. Dealership indicates cannot duplicate problem. I have even shown the dealership from photo and not able to resolve.”
Owner complaint to NHTSAFiled May 27, 2026Electrical system, Engine, Fuel/propulsion systemODI 11740408

Electrical system

4 reports
“Previous recall for "driver monitor UNAVAILABLE see owners manual". The main panel in front of the driver continues to turn off SAYS DRIVER'S FACE UNAVAILABLE, SIT UP, and MORE other features of the car THAT PREVENT THE CAR FROM FUNCTIONING CORRECTLY AND FAILS TO ALLOW ME TO ENJOY MY NEW CAR. TURNS CRUISE CONTROL OFF, BEEPS NON STOP, THIS WAS A PREVIOUS RECALL THAT TOYOTA CLAIMS "THEY FIXED VIA OVER THE AIR UPDATES"! iT HAS NOT FIXED THIS PROBLEM DESPITE ASSURANCES. mileage 26400. 3 OF MY 4 CARS ARE TOYOTA AND ENGAGEMENT SHOULD BE RENAMED ALIENATION AND A WASTE OF TOYOTA OWNERS TIME. LET'S GO PLACES....RENAME, let's not fix the toyota issues and jerk the customer off with lies and failures.!”
Owner complaint to NHTSAFiled Sep 24, 2026Electrical system, Vehicle speed control, Forward collision avoidanceODI 11766655

Fuel/propulsion system

4 reports
“When vehicles comes to a stop, sometimes there is a hesitation in vehicle acceleration. Vehicle will jerk, then accelerate 3-4 seconds after pressing down throttle. Car does not provide or show error codes. There is currently a Toyota Service Bulletin for the exact same issue for the Toyota highlander (TSB-0017-24) which address the issue "Hesitation felt while accelerating at low speeds." And the fix involves a software update for the engine control unit. Since there is no official documentation for the Toyota crown platinum which shares the same engine configuration, Toyota refuses to provide a resolution. This puts vehicles occupants at risk of a crash, as if you are expecting to accelerate and the vehicle refuses, another driver might not anticipate this and put you at risk of a crash due to the inability to accelerate properly and safely.”
Owner complaint to NHTSAFiled Jul 13, 2026Power train, Vehicle speed control, Fuel/propulsion systemODI 11750146

Vehicle speed control

3 reports
“To whom it may concern, We purchased a brand-new car (2024 Toyota Crown Platinum Hybrid Max) from Fletcher Toyota in Joplin, MO for $50,000 USD around May or June of 2024. We have had 2 unresolved issues with the new car and the dealership has not resolved the issues even though it is under a bumper-to-bumper warranty. The 2 issues are that the wireless phone charger in the car is malfunctioning and not working with any phone we put with it, and the second concern is the accelerator will randomly quit working which can be dangerous. This is our only car for transportation. I took the car to the dealership to be fixed and spoke with a service employee. He told us that the issues were not acting up at the time of the visit so he couldn't fix anything. I then insisted I take his mechanic on a test drive with me where both issues presented, and they reported they would file a claim with Toyota. After several days of not hearing anything, I called the Service department manager, who did not answer, so I left a voicemail, and he never returned my call. The dealership never offered a loaner vehicle, or any solutions. I then contacted Toyota cooperate to seek further…”
Owner complaint to NHTSAFiled Aug 9, 2024Electrical system, Vehicle speed controlODI 11607659

Power train

3 reports
“Our 2024 Toyota Crown Platinum has been experiencing random loss of power or torque when merging into traffic from a complete stop. The vehicle will be working fine; then, while attempting to accelerate from a complete stop, there is no torque or ability to accelerate up to posted speed. Not sure if it is an engine or transmission issue…but it represents a significant safety concern when it happens if pulling out from a stop to merge into oncoming traffic. The driver of the vehicle judges if it is safe to make a right turn on red (for example) and when the car does not perform as expected and there is a loss of torque or acceleration, this creates an opportunity for other drivers to rear end you as your vehicle is moving at a very slow rate of speed and not accelerating to appropriate traffic conditions.”
Owner complaint to NHTSAFiled Jun 14, 2026Power train, Unknown or otherODI 11743981

Service brakes

3 reports
“With "hold" feature engaged after 3 to 4 minutes car moved forward ON IT's own and main panel displayed EPS TURNED on. this happened 4 times in about 15 minutes. AFTER I had car in the dealership THAT DAY.”
Owner complaint to NHTSAFiled Dec 24, 2025Steering, Service brakesODI 11706915
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.