Problems · NHTSA complaints

2025 Toyota Crown Hybrid problems

Owners filed 5 complaints about the 2025 Toyota Crown Hybrid with NHTSA between Jun 2026 and Sep 2026. The most-cited component is engine (3).

Complaints
5
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine3
  2. Power train2
  3. Fuel/propulsion system1
  4. Forward collision avoidance1
  5. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

3 reports
“The vehicle intermittently experiences a loss of engine power or significant hesitation when accelerating from a stop or from a slow speed. This has occurred multiple times, including when accelerating from a complete stop and after making a low-speed turn. This creates a safety risk when pulling into traffic, crossing an intersection, turning into traffic, or accelerating from a stop or slow speed because the vehicle does not accelerate as expected, increasing the risk of a collision. We live in a rural areas where we pull onto high speed roads. My wife is scared to take the car after a close call when the car would not accelerate. The vehicle has been taken to the dealership multiple times for evaluation. However, the dealership has been unable to reproduce the condition and has returned the vehicle without repair. The issue remains unresolved and continues to occur intermittently. The dealer said they are seeing this in other Toyota Crowns and they don't have fix unless they can reproduce the problem. Multiple people have been in the car and experience the problem but the dealer simply say "we can't repeat it".”
Owner complaint to NHTSAFiled Sep 8, 2026Power train, EngineODI 11762886

Power train

2 reports
“On occasion, the engine will lack power upon accelerating from a stop of slow speed resulting in a delay in power needed to accelerate. This creates a safety risk when accelerating from a stop or slow speed by opening up the risk of a collision when the car doesn't accelerate as needed. The car has been taken to the dealership but they say they cannot reproduce so they return it in the same condition. There are no warning lights that are presented to the driver.”
Owner complaint to NHTSAFiled Jul 1, 2026Power train, Engine, Fuel/propulsion systemODI 11747688

Fuel/propulsion system

1 report

Forward collision avoidance

1 report1 crash
“The Pre-Collision Braking system is the function that failed. It is turned in a new vehicle by the Manufacture. On March 24, 2026 the Toyota dealer did a safety recall on the vehicle The accident occurred on [XXX] In a Parking Garage. I was pulling into an empty parking spot. I turned the steering wheel to align the car to the lines on the floor. My foot was lightly on the brake when the car accelerated forward to hit the garage wall. The vehicle did not show any alarms until after it hit the wall, if this happened while driving it could have hit a pedestrian causing serious harm. I opened a case ([XXX]) with Toyota Brand Engagement Center on April 2, 2026. They downloaded a copy of the vehicle’s software on April 27, 2026. On June 10, 2026, I received an Email from Toyota Motor North America, Inc. (Ronald I.) He wrote “Our inspection did not identify that this incident was the result of a concern in your vehicle’s PCS or throttle system. We appreciate the opportunity to address your concerns, but we are unable to offer any assistance based on the electronic data and the vehicle inspection findings.””
Owner complaint to NHTSAFiled Jun 23, 2026Forward collision avoidanceCrash reportedODI 11745977
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.