Problems · NHTSA complaints

2019 Toyota Prius problems

Owners filed 30 complaints about the 2019 Toyota Prius with NHTSA between Sep 2019 and Aug 2026. The most-cited component is service brakes (9).

Complaints
30
Filed with NHTSA
Crashes
7
Reported by owners
Fires
0
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Service brakes9
  2. Engine6
  3. Electrical system4
  4. Forward collision avoidance4
  5. Vehicle speed control4
  6. Air bags4
  7. Power train2
  8. Tires2
  9. Lane departure1
  10. Engine and engine cooling1
  11. Fuel/propulsion system1
  12. Seat belts1
  13. Wheels1
  14. Visibility/wiper1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20194
20203
20212
20222
20237
20244
20255
20263

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Service brakes

9 reports4 crashes
“Since October 2023, my 2019 Toyota Prius has developed severe and unpredictable driving behavior after a regular brake service, which may have triggered or coincided with a software or ECU update. The car, which had been driving smoothly since I bought it in 2021, suddenly began showing false braking, steering interference, and lane instability — as if the car were trying to “correct” problems that didn’t exist. These interventions often happen on highways or during turns, creating serious safety risks for both driver and passengers. I’ve spent months and thousands of dollars replacing parts, performing alignments, and recalibrating sensors, including at Toyota dealerships. The problem persists because it is software-based, not mechanical. I discovered that in mid–2023, the NHTSA announced upcoming rules requiring Automatic Emergency Braking (AEB) with pedestrian detection by 2029. Around that same time, reports from multiple drivers (Toyota, Honda, Hyundai, Ford, Subaru) began to appear describing the exact same issues. It seems manufacturers began silently updating vehicles to meet anticipated compliance standards. However, this introduced overly sensitive…”
Owner complaint to NHTSAFiled Oct 11, 2025Service brakes, Lane departure, Forward collision avoidanceODI 11692652

Engine

6 reports1 crash
“Coolant is leaking into the catalytic converter. This seems to be a common issue. Toyota issued a technical service bulletin on XXX covering this exactly. Some 2016–2019 Prius and 2017–2019 Prius Prime vehicles may exhibit low coolant level, MIL on with DTC P148F00, and/or poor heater performance due to coolant leakage at the front exhaust pipe heat exchanger. The front exhaust pipe with heat exchanger assembly has been updated. The repair is listed as a 1.5-hour remove-and-replace of the front exhaust pipe assembly, and the diagnostic procedure involves unbolting the rear exhaust pipe from the front pipe at the mating flange when everything is cold and inspecting for coolant leakage into the exhaust from the heat exchanger. The full TSB is on NHTSA's site: [XXX]”
Owner complaint to NHTSAFiled Aug 26, 2026EngineODI 11759842

Electrical system

4 reports2 crashes1 related recall
“I was idling at a parking space and went to turn off my car. The vehicle surged forward and the BRAKE sign came on. I pushed my brake to the floor and nothing happened. I was moving toward a brick wall so I put in in reverse and the car surged backwards. The BRAKE sign came on and I pushed the brake to the floor and again nothing happened and I ended up hitting the car behind me. I immediately took my car to the dealership where they kept it for 3 days and said they could find nothing wrong and it was safe to drive. I just got it back from having the body work done and am afraid to drive it as this might happen again or worse. I am reporting it to let you know and to see if this has occurred and been reported as happening in this make and model previously. I also have 2 witnesses to what happened.”
Owner complaint to NHTSAFiled Apr 24, 2024Electrical system, Service brakes, Forward collision avoidanceCrash reportedODI 11585051

Forward collision avoidance

4 reports2 crashes
“Whenever it rains the warning message clean parking assist sensor comes on while you are driving. Even after you clean the sensors the warning continues to beep contiously. You can press the back button but it will not stop. Also proximity sensor comes on with this incident. After the rain stops the problem stops.”
Owner complaint to NHTSAFiled Jun 9, 2022Electrical system, Back over prevention, Forward collision avoidanceODI 11468535

Vehicle speed control

4 reports2 crashes
“* I was pulling into a parking space at a slow speed. When I applied the brake the car accelerated causing the car to scrape the car next to the space. The car then stopped. * The acceleration was out of my control and the brakes did not stop it. Fortunately there was no person in front of me. * The Tow truck operator who came to get the car experienced the same issue when pulling into the bay at the dealer. I do not know about the manufacturer during their inspection as they did not provide me with that information. * Toyota had an inspection performed and that report was submitted to Toyota on August 20. We just received notification from Toyota that they found no problem with the car. * No warning lights noted.”
Owner complaint to NHTSAFiled Oct 16, 2024Vehicle speed control, Service brakesCrash reportedODI 11620209

Air bags

4 reports4 crashes
“The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was able to prevent a crash by avoiding several vehicles while continuously depressing the brake pedal. The brake pedal responded; however, there was 62-100 ft. stopping distance delay. The contact veered to the side of the road for a moment. The contact stated that as he restarted the vehicle, the vehicle operated as needed. There was no warning light illuminated. There was no police report filed. There was no injury sustained. The contact was able to drive to his workplace. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 78,000.”
Owner complaint to NHTSAFiled Jan 30, 2023Air bags, Service brakes, hydraulic, Vehicle speed controlCrash reportedODI 11504545
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.