Problems · NHTSA complaints

2023 Toyota Prius problems

Owners filed 21 complaints about the 2023 Toyota Prius with NHTSA between Jun 2023 and Oct 2026. The most-cited component is electrical system (5).

Complaints
21
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system5
  2. Tires3
  3. Power train3
  4. Latches/locks/linkages3
  5. Structure3
  6. Wheels3
  7. Service brakes2
  8. Seat belts1
  9. Forward collision avoidance1
  10. Steering1
  11. Other / unknown3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 4, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20232
20248
20253
20268

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

5 reports1 crash2 related recalls
“The contact owns a 2023 Toyota Prius. The contact received a recall notification, NHTSA Campaign Number: 26V049000 (Electrical System, Latches/Locks/Linkages)however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall.”
Owner complaint to NHTSAFiled May 22, 2026Electrical system, Latches/locks/linkagesODI 11739475

Tires

3 reports
“The contact owns a 2023 Toyota Prius equipped with Toyo Tires, Tire Line: Extensa A/S, Tire Size: 195/50R/19, and DOT Number: N/A. The contact stated that upon taking the vehicle to the dealer for routine maintenance, it was discovered that a bubble had developed in the front driver-side tire. The vehicle manufacturer was notified of the failure. The failure mileage was 15,205.”
Owner complaint to NHTSAFiled Oct 16, 2026TiresODI 11771552

Power train

3 reports
“I purchased my 2023 Prius new which comes with a 5 year 60k mile powertrain warranty. My car, at 42.2k miles, has developed a clicking sound when the steering wheel is fully turned to the left and the vehicle is moving slowly. I brought it to the dealer today Oct 2, 2026 and their technician was able to reproduce my concern. However I came across two problems: 1) Their technician claims it is a "suspension" issue and 2) I was told even if it were CV related it would not be covered under warranty. Toyota is aware of this clicking sound and even has multiple bulletins about this exact same issue on their other vehicle models, all of which are covered under the 5 year 60k mile warranty. For example: T-SB-0106-20: "Some 2015 – 2021 model year Corolla vehicles may exhibit a clicking noise when making turns greater than 90 degrees and accelerating with the steering wheel on full lock, such as when performing a U-turn" Other bulletins include: T-SB-0053-25 and T-SB-0028-26. My research shows that suspension related issues are diagnosed with symptoms such as a single clunk sound when hitting bumps or driving over uneven pavement whereas CV issues are diagnosed with…”
Owner complaint to NHTSAFiled Oct 2, 2026Power trainODI 11768489

Latches/locks/linkages

3 reports
“The contact owned a 2023 Toyota Prius. The contact received notifications of NHTSA Campaign Numbers: 26V049000 (Electrical System, Latches/Locks/Linkages) and 24V274000 (Electrical System, Latches/Locks/Linkages); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.”
Owner complaint to NHTSAFiled Apr 1, 2026Electrical system, Latches/locks/linkagesODI 11728543

Structure

3 reports
“What component failed: The rear plastic trim on my 2023 Toyota Prius cracked without any impact, accident, or external cause. The component is still on the vehicle and available for inspection upon request. Safety risk: While this is primarily a structural/cosmetic defect, cracking plastic trim that was not caused by the owner suggests a broader manufacturing quality issue. If this type of failure occurs in components closer to safety systems, it could pose a more serious risk. Confirmed by dealer: Yes. I brought the vehicle to a Toyota dealership and service center (Berkeley Toyota) for inspection. They confirmed the cracking. The vehicle was purchased at Livermore Toyota. Other inspections: The vehicle was inspected by the Berkeley Toyota dealership and service center. No other parties have inspected it at this time. Prior warning signs: None. There were no warning lights, sounds, or symptoms before the crack appeared. It was discovered suddenly with no preceding indicators.”
Owner complaint to NHTSAFiled May 19, 2026StructureODI 11738763

Wheels

3 reports
“The contact owns a 2023 Toyota Prius equipped with Bridgestone Tires, Tire Line: Ecopia, Tire Size: 195/60/R17, DOT Number: 1ELUK0DDB. The contact stated that while driving approximately 5 - 10 MPH in a parking lot, a piece of metal slashed the passenger’s side front tire. There were no warning lights illuminated. The contact was unable to use the tire puncture repair kit to repair the tire. The vehicle was taken to the local dealer, who was unable to repair the tire. The mechanic determined that the tire and wheel needed to be replaced. The vehicle was repaired. The manufacturer was contacted and provided a refund. The tire was mailed to the manufacturer. The tire and vehicle failure mileage was unknown.”
Owner complaint to NHTSAFiled Aug 20, 2025Tires, WheelsODI 11681786
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 4, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.