Problems · by component
2023 Volkswagen ID.4 forward collision avoidance problems
76 owner complaints to NHTSA about the 2023 Volkswagen ID.4 cite forward collision avoidance, 16% of all 466 complaints for this model year.
Complaints
76
16% of all complaints
Crashes
31
Reported by owners
Fires
0
Reported by owners
Injuries
16
Reported by owners
What owners say about the forward collision avoidance
Verbatim from NHTSA complaints, newest first
“I was stopped in a friend’s driveway in front of her closed garage door to drop her off after an outing. The front sensor had not been alerting me to how close I was to any objects several times the same day. Before my passenger exited, the car suddenly lurched forward and smashed into my friend’s garage door, buckling several panels on the garage door and scraping the paint off the front of my car. I have contacted the dealership to have the car inspected and I’m waiting for an appointment. No police report has been filed. No injuries occurred. There were no warning lamps, messages, or other symptoms (aside from the front sensor not alerting me when I was close to objects in front of me) prior to this incident.”
“Failure to stop, auto continued forward. I veered right to avoid heading collision with a tree. I veered right but was unable to prevent colliding with the tree, scraping the bark. The vehicle then spontaneously accelerated and I had to slam my foot on the brake to make it stop. This caused $8900 of damage to the body of the vehicle. The repairman at the collision shop expressed concerns with the brakes, and recommended the car be taken to the dealer to have the brakes checked..This EV has been reported as having this issue since 2021, for models 2021-2024; VW fails to install a safety recall. this problem. The car is a safety risk. I can’t drive it anymore because I fear a repeat of the incident. I injured my right shoulder with the sudden stop of the vehicle after the spontaneous acceleration. This vehicle poses a safety risk and I have to get rid of it, I can’t drive it for fear of a repeat of the malfunction.”
“On XXX, at about 10:22 PM, I was driving my 2023 Volkswagen ID.4 southbound on [XXX] in [XXX], from [XXX] toward [XXX]. It was raining moderately, but the road and lanes were clearly visible. There was no vehicle, person or object in front of me. Adaptive Cruise Control was not engaged. I was traveling at about 55 mph. Without any input from me, the car suddenly applied full emergency braking. I did not press the brake pedal. The sudden braking on the wet road caused the car to spin around about twice. It struck the curb and the concrete barrier wall on the left side of the highway and came to a stop. The side airbags deployed and the seat belts tightened. The hazard lights came on by themselves. I believe the automatic emergency braking system falsely detected an obstacle, possibly due to the rain, and braked when there was no hazard. NC State Highway Patrol responded (report 261010168HA). The vehicle was towed and is being held so its event data can be preserved. [Injuries: none] I am reporting this because unexpected automatic braking at highway speed in rain caused a loss of control and could injure other drivers.”
“7/14/26 my wife attempted to park our 2023 VW ID.4 Pro S AWD. She pulled into the spot with two hands on the steering wheel, her foot off of the accelerator, with the car being slowed by regenerative braking, and the car suddenly accelerated and crashed through a fence and hit a cement barrier. The air bags did not deploy. After the accident that most likely totaled the car, my wife's foot was on the brake. The two challenges we noted were 1. The car should have not accelerated on its own and 2. The air bags should have deployed given the violence of this crash.”
“1. My tires are half recommended pressure on ALL tires yet yet the automatic monitoring system does not record any abnormality. This is a dangerous system because it tells me everything is ok when it is not. This is on all four tires. 2. When backing up with a trailer the car slams on the brakes as it thinks someone is there and you can’t always turn it off. There is an X you hit to turn off but if you forget…. Sometimes the X doesn’t appear and you have to shift forward then reverse then forward then reverse to get the X to appear and so you can back up without brakes slamming on. Hard to use bike rack because of this.”
“I am reporting a potential safety-related defect in my 2023 Volkswagen ID.4 AWD Pro involving GPS location, SOS/Car-Net/connected services, and driver-assistance availability. The vehicle has repeatedly shown an incorrect GPS location. Authorized VW dealers documented related SOS/connected-services concerns, including “no green light,” “no satellites seen,” an open TAC/Techline case, and no completed verified repair. On a later visit, the dealer documented that there was still no Techline update and no fault codes present for this issue. I have been advised to wait for Volkswagen/Techline/Connected Services because the issue may require a future software, backend, or OTA update. However, the vehicle remains unrepaired while the GPS/SOS/connected-services condition continues. The absence of fault codes may mean the vehicle is not recording a conventional hardware diagnostic trouble code, but the problem is still present. My concern is not merely an infotainment inconvenience. The issue may affect the vehicle’s ability to determine or report its location, the status of SOS/connected services, and the availability of Travel Assist/adaptive cruise-related…”
Showing 6 of 76 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.