Problems · by component

2023 Volkswagen ID.4 structure problems

61 owner complaints to NHTSA about the 2023 Volkswagen ID.4 cite structure, 13% of all 466 complaints for this model year. NHTSA also lists 2 recalls on this component.

Complaints
61
13% of all complaints
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“Failure to stop, auto continued forward. I veered right to avoid heading collision with a tree. I veered right but was unable to prevent colliding with the tree, scraping the bark. The vehicle then spontaneously accelerated and I had to slam my foot on the brake to make it stop. This caused $8900 of damage to the body of the vehicle. The repairman at the collision shop expressed concerns with the brakes, and recommended the car be taken to the dealer to have the brakes checked..This EV has been reported as having this issue since 2021, for models 2021-2024; VW fails to install a safety recall. this problem. The car is a safety risk. I can’t drive it anymore because I fear a repeat of the incident. I injured my right shoulder with the sudden stop of the vehicle after the spontaneous acceleration. This vehicle poses a safety risk and I have to get rid of it, I can’t drive it for fear of a repeat of the malfunction.”
Owner complaint to NHTSAFiled Oct 18, 2026Structure, Wheels, Forward collision avoidanceCrash reportedODI 11771885
“The failure involves the driver’s side door latch/lock assembly and emergency access system. Specifically, the mechanical emergency keys for the door did not function, and the door later did not fully close or seal due to two loose bolts near the lock. The vehicle is available for inspection upon request. This created a safety risk because I was unable to manually unlock the vehicle in an emergency when electronic systems could fail. Additionally, while driving, the driver’s door was not fully sealed and allowed wind into the cabin without triggering any warning alert, raising concern that the door was not securely latched. The issue was reproduced and confirmed by multiple authorized Volkswagen dealerships. In December 2025, a dealership confirmed that neither set of emergency keys worked. After replacement keys also failed, a faulty door lock cylinder was identified and replaced in March 2026. In April 2026, a new issue arose where the driver’s door was visibly not flush with the frame. A dealership technician identified and tightened two loose bolts in the door lock, which resolved the issue. The vehicle has been inspected by authorized Volkswagen service…”
Owner complaint to NHTSAFiled May 4, 2026StructureODI 11735544
“We took this vehicle in for a previous recall for defective exterior door handle. The previous one worked fine, but was replaced do the the recall. The new handle broke within days of being installed. We have requested to have it replaced numerous times by the dealer who says that parts aren't available. It has been more than six months. We are worried about it failing and being unable to enter or exit the vehicle.”
Owner complaint to NHTSAFiled Apr 19, 2026StructureODI 11732232
“Car is developing a paint chip even on the top of the hood since the car was purchased. According to google search, some of white and gray colored made in the USA Id4 card have the paint issues.”
Owner complaint to NHTSAFiled Apr 10, 2026StructureODI 11730396
“My 2023 VW ID4 has experienced multiple system failures/malfunctions (e.g., display, backup camera, climate controls, & speedometer failed) beginning in late November 2025. The following is a summary & an approximate timeline: Nov 4, 2025: “OUE7 – Software Update” email; dealer unable to complete (OTA update). Nov 7 & Nov 21, 2025: Weatherstrip repairs; maintenance inspections performed. Nov 30, 2025: Doors randomly unlocked; front, passenger door failed to latch; intermittent door popper issue. Door handles were previously replaced on Apr 2, 2025. Dec 14, 2025: Incorrect dynamic road signs/speed limits; vehicle mis‑positioned on maps; warnings: 1. “No data is available” 2. “Dynamic road sign display unavailable.” Dec 22, 2025: Major failures documented in photographs below: 1. Speedometer incorrect/no speed. 2. Brake/auto‑hold intermittent malfunction. 3. Multifunction display froze. 4. Defrost/climate controls unresponsive. 5. Backup camera failure. Dec 22, 2025 – Jan 15, 2026: Vehicle at dealer for ~24 days; dealer unable to replicate issues above. Dealer documented CarNet/connected vehicle issues. VW requested switching CarNet carriers (from Verizon to…”
Owner complaint to NHTSAFiled Feb 3, 2026Electrical system, Structure, Vehicle speed controlODI 11715399
“door-handle safety recall had previously been completed on this vehicle. While driving at normal city speed, the front passenger door opened unexpectedly while a passenger was seated inside, creating a serious safety risk. The passenger was restrained by a seat belt, preventing ejection. The vehicle was taken to a Volkswagen dealership, which inspected the vehicle and documented that multiple door latch bolts were missing and another bolt was loose following a Volkswagen-authorized door-handle repair. The dealership stated the condition was related to prior repair workmanship. There were no warning lamps or messages prior to the failure. Due to safety concerns, the vehicle was towed rather than driven after the incident. The vehicle remains available for inspection.”
Owner complaint to NHTSAFiled Jan 21, 2026StructureODI 11712469

Showing 6 of 61 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
02 —Related recalls

2 recalls on this component

Structure: exterior

Free remedy

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

StructureReported Sep 4, 2024NHTSA 24V651000

Structure

Free remedy

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The interior sunshade for the panoramic glass roof may be insufficiently fire retardant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 302, "Flammability of Interior Materials."

StructureReported Dec 7, 2023NHTSA 23V750000
Data from NHTSA Recalls API · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.