Problems · by component

2023 Volkswagen ID.4 service brakes problems

36 owner complaints to NHTSA about the 2023 Volkswagen ID.4 cite service brakes, 8% of all 469 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
36
8% of all complaints
Crashes
17
Reported by owners
Fires
0
Reported by owners
Injuries
6
Reported by owners
01 —Owner reports

What owners say about the service brakes

Verbatim from NHTSA complaints, newest first
“I have experienced braking issues with my 2023 ID.4. It would randomly require me to put press the brake pedal all the way to the floor and would still roll past stop lines, and near miss with cars in front of me. It happens more often when the road is wet and raining weather. I was told by two VW service centers that my breaks were normal and they found nothing wrong with the car as they couldn't replicate the issue. After doing some digging online I found out other ID.4 owners had to go to multiple service centers working with offsite EV team to have a proper diagnosis for the problem. They found that the ABS module was offline so the Brake Booster was not functioning. The scary part is that there was NO lights or errors indicating this. The biggest issue at the VW service centers are lack of EV knowledges, tools for proper diagnosis, and overwhelm by too many complaints from owners. My lease was ended and I returned the vehicle to VW informing them of faulty part/breaking issues with no warnings. The scary part is that there could be many people driving these cars that can have this happen randomly without ANY warning. I was lucky that I did not cause harm…”
Owner complaint to NHTSAFiled Aug 15, 2026Service brakesODI 11757162
“I was parked in front of my townhouse I have a witness who saw me at a stop. Next thing I know car accelerates and hits my townhouse. I did not accelerate I was not speeding and I have a witness who saw me stopped”
Owner complaint to NHTSAFiled Jun 24, 2026Vehicle speed control, Service brakesCrash reportedODI 11746297
“2023 Volkswagen ID.4 (VIN [XXX] ), purchased new [XXX]; now ~20,000 miles. Since the first months of ownership it has had recurring, intermittent electrical/software/capacitive-control and safety failures: the center infotainment screen and instrument cluster go blank while driving (loss of speedometer); the power windows operate opposite to the control input or fail to respond (about 1 in 4 drives); the vehicle intermittently fails to detect occupants and enters standby while people are inside, including while charging; door handles malfunction; and the high-voltage battery has recently been overheating. It is subject to recalls 919A/24V-344 (display software), 57J9/24V-651 (door handles), and 93EA/26V-030 & 26V-028 (battery fire risk), yet the defects persist after these remedies. Dealers repeatedly recorded "could not duplicate" - at times despite video I provided - but a second dealer verified the display and window faults and replaced the J685 display unit and the driver's-door master window switch ([XXX], May 2025). VW's own recall filing (24V-344) states a "definitive root cause could not be established." Dealers also clear the CAN bus / fault memory…”
Owner complaint to NHTSAFiled May 30, 2026Electrical system, Unknown or other, Service brakesODI 11740971
“Recurring Defects – 2023 Volkswagen ID.4 Pro S Vehicle * Year/Model: Volkswagen ID.4 Pro S * Ongoing recurring defects across software, electrical, interior, safety, and mechanical systems. Aesthetic / Interior Defects Interior Trim and Structural Noises * Fading light bar panel. * Excessive interior plastic creaking during cold weather. * Roof creaking noises in cold temperatures. Software / Electrical / Safety Defects Infotainment System Failures * Infotainment center becomes laggy or unresponsive. * Touchscreen and touch-sensitive buttons frequently fail to respond. * Infotainment screen intermittently shuts down completely and remains black until the vehicle is powered off and restarted. Door Locking / Unlocking Malfunctions * Doors unlock randomly while driving. * Vehicle locks itself while key fob remains inside vehicle. * Trunk may remain unlocked while doors lock. Seatbelt Detection and Warning System Failures * Rear passenger seatbelt warning light activates while passenger is properly restrained. * Warning light cycles on and off intermittently while passenger remains buckled. * Rear seatbelt sensor eventually stopped functioning entirely. * Driver…”
Owner complaint to NHTSAFiled May 24, 2026Electrical system, Air bags, Service brakesODI 11739806
“On the day of the incident, I was driving my vehicle at a very low speed while approaching a red traffic light. I applied the brakes normally behind another vehicle that was already stopped. It should be noted that it had rained earlier and the road surface was wet. After stopping, the vehicle’s “Auto Hold” or automatic brake hold system activated properly, as it normally does when the vehicle comes to a complete stop. However, unexpectedly, the vehicle accelerated on its own. I immediately attempted to apply the brakes in order to avoid a collision, but I was unable to stop the vehicle in time, resulting in a minor impact with the vehicle in front of me. I believe there may have been a mechanical or electronic malfunction related to the vehicle’s acceleration, braking, or automatic assistance system. I cannot identify with certainty the exact component that failed; therefore, the specific cause is UNKNOWN at this time. The vehicle remains available for inspection upon request. The situation placed both my safety and the safety of the other driver at risk, as the vehicle moved unexpectedly despite previously being stopped with the brake hold system engaged. At…”
Owner complaint to NHTSAFiled May 12, 2026Electrical system, Vehicle speed control, Service brakesCrash reportedODI 11737224
“When I was backing from a parking space, another car drove behind mine and the car's maneuvering braking kicked in and decelerated the vehicle. When I stepped on the brake, the car then accelerated backwards and caused me to collide with the crossing vehicle.”
Owner complaint to NHTSAFiled May 9, 2026Service brakes, Back over preventionCrash reportedODI 11736787

Showing 6 of 36 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Service brakes

Free remedy

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

Service brakesReported Jun 30, 2025NHTSA 25V434000
Data from NHTSA Recalls API · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.