Problems · by component

2002 Volkswagen Passat engine and engine cooling problems

137 owner complaints to NHTSA about the 2002 Volkswagen Passat cite engine and engine cooling, 21% of all 650 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
137
21% of all complaints
Crashes
2
Reported by owners
Fires
18
Reported by owners
Injuries
6
Reported by owners
01 —Owner reports

What owners say about the engine and engine cooling

Verbatim from NHTSA complaints, newest first
“DECEMBER 30, 2011, THE ENGINE EMISSIONS LIGHT CAME ON. IN ADDITION, THE BRAKES WERE SLOW TO RESPOND, ESPECIALLY IN QUICK RESPONSE SITUATIONS, I.E. TRAFFIC LIGHT. I TOOK THE CAR TO PEP BOYS FOR A DIAGNOSTIC ON BRAKES/EMISSION. THEY SAID THERE WERE NO PROBLEMS. COST $100. FEBRUARY 10, 2012, THE ENGINE EMISSION LIGHT CAME ON AND THE BRAKES WERE SLOW TO RESPOND ESPECIALLY IN QUICK RESPONSE SITUATIONS, I.E. TRAFFIC LIGHT. I TOOK THE CAR TO A VW DEALER/REPAIR SHOP. THEY REPLACED THE FRONT BRAKE ROTORS AND PADS AND CHANGED THE BRAKE FLUID. I STILL EXPERIENCED THE BRAKE PROBLEM DURING COLD WEATHER (BELOW 15 DEGREES AND WIND CHILL). VW SUGGESTED BRINGING THE CAR IN WHEN THE TEMPERATURE WAS THE SAME AS THE TEMPERATURE THAT I EXPERIENCED THE BRAKE PROBLEM. UNFORTUNATELY IT WAS MARCH AND THERE WERE NO FURTHER COLD DAYS. I BEGAN TO THINK THE CAR WAS A WARM WEATHER VEHICLE. COST $776. DECEMBER 14, 2012, THE VW DEALER/REPAIR SHOP REPLACED THE REAR BRAKE ROTORS AND PADS. COST $377. DECEMBER 26, 2013, THE ENGINE EMISSION LIGHT CAME ON AND THE BRAKES WERE SLOW TO RESPOND, ESPECIALLY IN QUICK RESPONSE SITUATIONS, I.E. TRAFFIC LIGHT. I TOOK THE CAR TO A VW DEALER/REPAIR SHOP. THEY…”
Owner complaint to NHTSAFiled Apr 21, 2014Engine and engine cooling, Service brakesODI 10583913
“TL* THE CONTACT OWNS A 2002 VOLKSWAGEN PASSAT. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE ENGINE POWER BEGAN TO SIGNIFICANTLY REDUCE DURING ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE UPWARD AND DOWNWARD OXYGEN SENSORS WERE REPLACED. THE MALFUNCTION PERSISTED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.”
Owner complaint to NHTSAFiled Apr 10, 2012Engine and engine coolingODI 10454653
“THE VEHICLE HAS A SAFETY ISSUE AS I CANNOT SEE WHEN I PUT THE HEATER ON. THE WINDSHIELD BECOMES COMPLETELY COVERED WITH STEAM. I HAVE ALMOST CRASHED 5 TIMES ALREADY. HELP! *TR”
Owner complaint to NHTSAFiled Feb 10, 2012Engine and engine cooling, VisibilityODI 10447359
“HEATER CORE LET GO AND CREATED A UNCONTROLLABLE FOG IN THE INSIDE OF THE CAR.TRIED TO GET TO SIDE OF THE ROAD AND ALMOST HIT A TRUCK BECAUSE I COULDN'T SEE. SMOKE(OR STEAM) WAS POURING FROM THE CAR EVEN AFTER I STOPPED PLUS THE FACT THAT I INHALED THE COOLANT FUMES. *KB”
Owner complaint to NHTSAFiled Nov 30, 2011Engine and engine coolingODI 10437779
“EMISSION RELATED ISSUES, SECONDARY AIR PUMP AND COMBI VALVE FOR 2002 VOLKSWAGEN PASSAT. THEY ARE INSTALLED IN A SPOT WHERE THEY ARE EXPOSED TO MOISTURE RESULTING IN A FAILURE. *TR”
Owner complaint to NHTSAFiled Mar 23, 2011Engine and engine coolingODI 10392632
“MY COMPLAINT IS MORE GENERAL IN NATURE. I PURCHASED A 2002 VOLKSWAGEN PASSAT IN 2001. THIS WAS THE FIRST CAR I PURCHASED BRAND NEW. AS I THINK BACK OVER THE TIME THAT I'VE HAD THIS VEHICLE AND READING THE COMPLAINTS THAT HAVE BEEN LOGGED IN ON THIS SITE, I CAN'T HELP BUT THINK THAT VOLKSWAGEN SHOULD OFFER SOME TYPE OF SUBSTANTIAL "HARDSHIP" REIMBURSEMENT BESIDES REPAIRS AND SUCH. IN THE TIME THAT I'VE HAD THIS VEHICLE, I'VE HAD THE FOLLOWING INCIDENTS OCCUR: 1. HAVE A CONTROL UNIT REPLACED (HORN NOT WORKING, UNABLE TO ROLL DOWN WINDOWS, ETC..) 2. REPLACE IGNITION COIL (STOP MOTOR STATUS LIGHT COMING ON AS I'M DRIVING IN THE MIDST OF TRAFFIC) 3. HAD UNDERSHIELD FALL FORWARD AS I WAS DRIVING ON THE STATE HIGHWAY, PRETTY MUCH SCOOPING UP POTENTIAL DEBRIS FROM THE ROADWAY SURFACE. 4. DAMAGE TO ENGINE FROM OIL SLUDGE AND OIL PUMP REPLACEMENT NO LESS THAN THREE TIMES. (STOP MOTOR LIGHT AGAIN) 5. INTERIOR OF CAR FLOODED AND FROZEN OVER FROM SUNROOF FLAW AND ELECTRONICS ARE AFFECTED... JUST ON MERITS OF BEING ABLE TO PROVIDE PROOF OF OWNERSHIP OF THE VEHICLE AND SHOWING THAT THESE SERVICES WERE INDEED RENDERED AT A VOLKSWAGEN AUTHORIZED REPAIR FACILITY, I BELIEVE THAT…”
Owner complaint to NHTSAFiled Mar 5, 2011Engine and engine cooling, Electrical system, StructureODI 10386525

Showing 6 of 137 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Engine and engine cooling: engine

Free remedy

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

Engine and engine coolingReported Mar 7, 2014NHTSA 14E007000
Data from NHTSA Recalls API · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.