Problems · NHTSA complaints

2002 Cadillac Escalade problems

Owners filed 145 complaints about the 2002 Cadillac Escalade with NHTSA between Jun 2001 and Oct 2025. The most-cited component is service brakes, hydraulic (34).

Complaints
145
Filed with NHTSA
Crashes
13
Reported by owners
Fires
7
Reported by owners
Injuries
17
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Service brakes, hydraulic34
  2. Electrical system19
  3. Service brakes16
  4. Power train12
  5. Suspension9
  6. Structure8
  7. Steering8
  8. Engine6
  9. Seat belts6
  10. Tires6
  11. Parking brake6
  12. Electronic stability control6
  13. Engine and engine cooling6
  14. Air bags5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20013
200210
200319
200415
200510
200614
20078
20083
20097
20108
20115
20125
20134
201413
20156
20161
20173
20182
20191
20202
20212
20220
20230
20242
20252

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Service brakes, hydraulic

34 reports4 crashes
“The contact owns a 2002 Cadillac Escalade. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of fuel. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel pump needed to be replaced. In addition, the contact stated that there was an abnormal scraping sound coming from the front wheel hubs on the driver’s and passenger’s side wheels. There was no warning light illuminated. Additionally, there was brake fluid leaking from the brake lines, causing the braking distance to be extended. The contact was provided with an estimate for the repair. The vehicle was not yet repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 200,000.”
Owner complaint to NHTSAFiled Oct 6, 2025Service brakes, hydraulic, Fuel system, gasoline, WheelsODI 11691622

Electrical system

19 reports2 crashes4 fires
“Service Ride control and stability control system lights have been flashing the instrument panel cluster on my dash will cut off and not illuminate once it's time to turn the head lights on there is a ticking /clicking noise when first cranked up and as the gas is pushed and when accelerated and when driving over 65 mph the vehicle will start swaying to the point of being uncontrollably.”
Owner complaint to NHTSAFiled Jun 23, 2021Suspension, Electrical system, Vehicle speed controlODI 11422028

Service brakes

16 reports
“Purchased this vehicle from a friend who was inherited from his father’s estate. He hadn’t driven the vehicle for sometime. When meeting up at the DMV to transfer ownership he noticed that the brakes were spongy. And purchased some brake fluid in case the fluid was low. Neither my friend or myself are mechanically impaired so We made the exchange of ownership and went on our way home. When we arrived my step father felt the need to investigate the issue. He discovered that every brake line under the drivers seat back approximately 24” were so rusted and soaked with brake fluid that fluid was dripping and making a puddle and was unable to pinpoint where the hole was at that time. We decided that the vehicle was too dangerous to drive, and returned to [XXX] to retrieve his trailer to bring the Escalade to his shop for safety reasons. We tried researching and did find where GM’s SUV’s did have a recall on this matter. The Cadillac is in excellent condition inside and out. The leather seats other than the drivers show no wear at all. Carpets show no wear. The exterior is in excellent shape without chips or dings. Basically a like new with 104,000. Miles which is…”
Owner complaint to NHTSAFiled Jan 19, 2025Service brakesODI 11636981

Power train

12 reports1 crash
“THE DRIVE SUSPENSION LIGHT STAYS FLASHING AND THE VEHICLE IS ALL OVER THE ROAD THEN COME NIGHT THE DASH LIGHTS IN THE INTERIOR INSTRUMENTAL PANEL GO OFF AND YOUR ARE UNABLE TO SEE YOUR SPEED OR ANY OF THE DASH THE VEHICLE DOES THIS WEATHER IT WOULD BE IN MOTION OR STATIONARY AND 8D IS CONSTANTLY DOING THIS SINCE I PURCHASED THE VEHICLE IN 11/19/2020”
Owner complaint to NHTSAFiled Mar 16, 2021Suspension, Power train, Electrical systemODI 11403278

Suspension

9 reports
“WHEN I GOT THE MY SUV FROM THE DEALERSHIP 8YEARS AGO 1 YEAR LATER THE LIGHT STAYABILITY SERVICES SYSTEM CAME ON AND NO ONE CAN FIND THE PROBLEM AT ALL TRACTION CONTROL NOT WORKING SUSPENSION POWER NOT WORKING”
Owner complaint to NHTSAFiled May 6, 2017Suspension, Electrical system, Electronic stability control (esc)ODI 10983800

Structure

8 reports1 fire
“TL* THE CONTACT OWNS A 2002 CADILLAC ESCALADE. WHILE DRIVING, SMOKE APPEARED FROM THE LIGHTER AREA. THE CONTACT TURNED OFF THE VEHICLE AND FOUND A PENNY IN THE LIGHTER AREA. THE VEHICLE CAUGHT FIRE. THE CONTACT STATED THAT THE VEHICLE'S CHANGE HOLDER WAS POSITIONED IN A MANNER WHERE CHANGE COULD FALL INTO THE LIGHTER COMPARTMENT. THE CONTACT STATED THAT THE DASHBOARD, SEATS, AND ELECTRICAL WIRING WERE BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS UNKNOWN.”
Owner complaint to NHTSAFiled Oct 21, 2016Electrical system, StructureFire reportedODI 10917865
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.