Problems · NHTSA complaints
2021 Cadillac Escalade problems
Owners filed 170 complaints about the 2021 Cadillac Escalade with NHTSA between Dec 2020 and Oct 2026. The most-cited component is engine (107).
Complaints
170
Filed with NHTSA
Crashes
5
Reported by owners
Fires
2
Reported by owners
Injuries
5
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Engine107
- Electrical system24
- Power train23
- Engine and engine cooling17
- Fuel/propulsion system13
- Service brakes9
- Forward collision avoidance9
- Seat belts6
- Structure4
- Exterior lighting4
- Steering3
- Lane departure3
- Suspension2
- Visibility/wiper2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
10
11
9
6
70
63
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2020 | 1 |
| 2021 | 10 |
| 2022 | 11 |
| 2023 | 9 |
| 2024 | 6 |
| 2025 | 70 |
| 2026 | 63 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Engine
107 reports1 crash1 fire
“There is internal engine failure. Yes it is available for inspection. My safety as well as others were at risk when the engine started to fail, without warning, causing my car to jolt and briefly lose control of steering. If complete engine failure happened while driving, I would not have control over my car. My life and other's lives would severely be at risk. Car has been inspected and confirmed engine failure. Car is unable to be driven as we do not want to put anyone else at risk or make the problem worse. Car will be towed on Monday. There was absolutely no warning of this occurring. The symptoms first appeared while driving and the incident happened shortly after. There was a loud noise followed by my car being jerked traffic. I immediately pulled over until I could get my car safely home. When inspected the car was ticking with brief knocking noises. The ticking continued while the knocking noise became more abrupt and frequent.”
Electrical system
24 reports1 crash1 fire
“I own a 2021 Cadillac Escalade Premium Luxury with approximately 47,000 miles. On Oct 11, 2026, after stopping for gas, I noticed shortly after driving away that my entire digital instrument cluster was black. I had no speedometer, fuel gauge, mileage display, or dashboard warning indicators, although the center infotainment screen worked. I do not know whether the display went black when I restarted the vehicle or while driving; I discovered it while driving. The display worked again after I shut off and restarted the vehicle after a few hours. I scheduled an appointment with Cadillac of Calabasas on Oct 11, but the earliest available appointment was Oct 21, 10 days later. Around Oct 13, my vehicle also displayed a “Service Driver Assist System” warning, which returned on Oct 22. When I brought my vehicle to Cadillac of Calabasas on Oct 20 (trying to drop off a day early), the advisor checked for open recalls and said there were none. He incorrectly stated my warranty expired in July 2025; Cadillac corporate later confirmed my CPO warranty expired July 11, 2026. I was told the dealership was backed up at least another week and everything would be paid out of…”
Power train
23 reports1 crash2 related recalls
“Driving my 2021 Escalade on interstate and engine began emitting sudden, loud metallic tapping. Oil pressure dropped off and a reduced power warning came on HUD. Acceleration dropped off, forcing him to coast dangerously across three lanes of traffic to the shoulder. Coasted to dealership—-somehow the VIN didn’t fall within the 2021-2024 recall despite exhibiting the exact same failure. Catastrophic engine failure needing full engine replacement.”
Engine and engine cooling
17 reports1 related recall
“The contact owns a 2021 Cadillac Escalade. The contact stated that while approaching a red light and slowing down, there was a knocking sound coming from the vehicle, and the vehicle failed to properly accelerate. The vehicle was immediately driven to the local dealer to be diagnosed. The vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V274000(ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 40,000.”
Fuel/propulsion system
13 reports
“My vehicle died in the middle of an intersection, I was stranded in the intersection, I could not put it in neutral to move it out of the way. Luckily I was in town and not on the freeway. That is my issue. My cadi had to be dragged onto a tow truck bed and dropped at my local gm dealer in wabash. The reason it died was the fuel module. But not being able to move my vehicle out of the way is so very dangerous.”
Service brakes
9 reports1 crash
“While driving in a heavy rainstorm on October 15, 2026, the vehicle hydroplaned and every brake warning light came on at once, and the dashboard displayed a message that the brake system had failed and the brakes did not work. I believed I had no brakes while crossing a river bridge and thought I was going to die. The brakes actually worked and I got home, but a vehicle should never tell a driver its brakes have failed when they have not, especially in an emergency. All brake warning lights stayed on after I parked. The vehicle has not yet been inspected for this failure.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.