Problems · NHTSA complaints
2024 Cadillac Escalade problems
Owners filed 75 complaints about the 2024 Cadillac Escalade with NHTSA between Jun 2024 and Nov 2026. The most-cited component is engine (51).
Complaints
75
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Engine51
- Power train14
- Electrical system9
- Fuel/propulsion system8
- Engine and engine cooling8
- Forward collision avoidance6
- Service brakes6
- Vehicle speed control3
- Wheels2
- Exterior lighting1
- Other / unknown6
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
39
34
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2024 | 2 |
| 2025 | 39 |
| 2026 | 34 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Engine
51 reports
“I am reporting a 2024 Cadillac Escalade ESV equipped with the L87 6.2L V8 for review in connection with NHTSA Engineering Analysis EA26005 and Recall 25V-274 / GM N252494000. The recall remedy was completed on November 13, 2025 after the vehicle passed the L87 PicoScope test. The dealer performed the prescribed oil and filter change and installed the revised oil-fill cap. At that same visit, I reported vibration at 70-80 mph and unusually loud engine noise. Subsequent service records document continuing harsh vibration and loud engine operation, along with other drivability concerns. On May 9, 2026, after completion of the recall remedy, the engine shut off twice during the same trip: once while stopped at a red light and again while traveling at slow speed during a turn. No crash, fire or injury occurred. I reported the shutdowns and continuing symptoms to the dealer. The vehicle continues to experience worsening vibration, rough driving/operation and a grinding sensation. EA26005 was opened August 20, 2026 to investigate allegations of loss of motive power due to L87 engine failure after Recall 25V-274 remedies and also covers later-production L87 engines. I…”
Power train
14 reports
“On Nov 16-17, 2025 we had GM recall work done - it was an manufacturers defect in connecting rod & crankshaft that can cause bearing failure or sudden loss of propulsion. The escalade ran fine since then, other than the HUD not working on the windshield. We had the oil changed on Sept 17, 2026, and they ordered the part for the HUD. On October 10, 2026, with this 2024 escalade, we were heading to SC towing an enclosed trailer with a motorcycle inside. 35 minutes into our drive on an interstate, the escalade started making a loud grinding noise, like the engine was revving up, then the engine cut out. We were able to coast to the shoulder and park it. It would not start back up. We called Onstar and ordered a tow, that took 4+ hours to arrive. The tow dropped it off at the dealership. The service rep said it's probably the engine (and he has 2 other escalades here with the same problem), but they cannot look at it until Monday. We tried to get a loaner through the dealership so we could continue our trip, and they were not able to accommodate us.”
Electrical system
9 reports
“The contact owns a 2024 Cadillac Escalade. The contact stated that while driving 45 MPH, the vehicle vibrated and the engine shut off. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, but the failure was not duplicated. The failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with starter failure. The contact was informed that the starter needed to be replaced. The vehicle was repaired but the failure reoccurred. The contact stated that the failure was a persistent failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure mileage was approximately 20,000.”
Fuel/propulsion system
8 reports
“On 8/25/2026, my 2024 Cadillac Escalade with the 6.2L V8 suffered a sudden loss of propulsion at approximately 49,754 miles. While my husband was driving and preparing to enter the highway, the vehicle went into Neutral and lost propulsion. He heard a loud banging noise, the low-oil warning illuminated, and the check-engine light began flashing. I later looked in the Cadillac app and saw code P0016. The engine then completely seized. The vehicle was towed to Sewell Cadillac. The dealer documented that the engine would not crank or turn manually, found metal/debris in the oil and internal bearing/rod damage, and replaced the complete engine. We picked up the Escalade on 8/29/2026 at approximately 49,779 miles. After only 127 miles, at approximately 49,906 miles, I experienced another loss of propulsion while driving. The vehicle unexpectedly went into Neutral and shut off. I was able to restart it and safely move it, but it shut off again. There were no warning lights after restarting. The vehicle was towed back to the dealership. On the second repair order, the dealer documented the complaint as “vehicle turned off and went to neutral.” They found code U3000,…”
Engine and engine cooling
8 reports1 related recall
“The contact owns a 2024 Cadillac Escalade. The vehicle was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, while driving 45 MPH, the vehicle lost motive power, the rear wheels locked up, and the vehicle came to a complete stop. No warning lights illuminated. The contact attempted to restart the vehicle, and the message "Transport Mode On" displayed. The vehicle was towed to a dealer but was not diagnosed. The contact was informed by the service manager of a potential catastrophic engine failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 34,953.”
Forward collision avoidance
6 reports
“The Forward Collision Warning system will shut off while driving and an error message will appear. Also, the entire dashboard and radio goes blank and restarts while driving. Also, the backup camera often does not work, instead of an image the screen will flash purple then go black without any image at all. We have brought the car in multiple times for repair, the dealer has had the car for well over a month and it is still not repaired.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.