Problems · NHTSA complaints
2001 Chevrolet Impala problems
Owners filed 747 complaints about the 2001 Chevrolet Impala with NHTSA between Jul 2000 and Jun 2023. The most-cited component is electrical system (225).
Complaints
747
Filed with NHTSA
Crashes
34
Reported by owners
Fires
67
Reported by owners
Injuries
39
People reported injured
Deaths
2
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system225
- Engine and engine cooling121
- Steering78
- Exterior lighting73
- Engine68
- Power train58
- Service brakes, hydraulic57
- Air bags48
- Fuel system, gasoline28
- Equipment27
- Suspension19
- Visibility17
- Traction control system14
- Structure13
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
5
31
57
67
73
69
35
38
36
46
42
31
16
16
67
37
40
16
6
9
4
3
1
2
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2000 | 5 |
| 2001 | 31 |
| 2002 | 57 |
| 2003 | 67 |
| 2004 | 73 |
| 2005 | 69 |
| 2006 | 35 |
| 2007 | 38 |
| 2008 | 36 |
| 2009 | 46 |
| 2010 | 42 |
| 2011 | 31 |
| 2012 | 16 |
| 2013 | 16 |
| 2014 | 67 |
| 2015 | 37 |
| 2016 | 40 |
| 2017 | 16 |
| 2018 | 6 |
| 2019 | 9 |
| 2020 | 4 |
| 2021 | 3 |
| 2022 | 1 |
| 2023 | 2 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
225 reports6 crashes12 fires1 related recall
“after car not used for two days, turning ignition on and attempted to start the engine a extremely load explosion came from engine compartment! Upon looking at the engine the PLASTIC intake manifold was blown to pieces. no warning a explosion was to occur, car was running normal prior to explosion.”
Engine and engine cooling
121 reports1 crash22 fires2 related recalls
“The contact owns a 2021 Chevrolet Impala. The contact stated that her husband had entered the vehicle and while the key was in the ignition, the vehicle exploded in the engine compartment. There were no warning indicator lights illuminated. There were no reported injuries, air bag deployment, or police report filed. There were fire and flames approximately six feet high. The contact and her husband were able to extinguish the fire. The contact called the local dealer but was not diagnosed or repaired. The contact called another local dealer (Sunset Chevrolet 910 Traffic Ave, Sumner, WA 98390(253) 656-0459) but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred her to the local dealer. The failure mileage was approximately 165,000.”
Steering
78 reports5 crashes2 related recalls
“While driving at 70 mph my car just shut off. The radio and lights stayed on. The oil and battery light came on before it just shut down. Steering locked up. When safely to side, and turned key off it starts right back up, but now traction system is off. Has gas and nothing is broken.”
Exterior lighting
73 reports1 crash1 fire
“BOTH HEADLIGHTS UNEXPECTEDLY TURN OFF WHILE DRIVING. FLICKER ON AND OFF AND THEN GO OFF. USED TO BE ABLE TO LET THE CAR SIT A FEW HOURS AND THEY WOULD WORK AGAIN. NOW 2 NIGHTS AGO THEY WENT OFF WHILE DRIVING AT NIGHT....WON'T COME BACK ON AT ALL. PARKING LIGHTS STAY ON, TURN SIGNALS, AND 4 WAY FLASHERS STILL WORK, PULL SWITCH LEVER BACK FOR BRIGHT LIGHTS AND BOTH HEADLIGHTS WORK IN BRIGHT MODE AS LONG AS YOU KEEP HOLDING BACK ON THE LEVER. THIS WAS AN INTERMITTENT PROBLEM THAT NO ONE HAS BEEN ABLE TO FIGURE OUT. HAVE HAD IT LOOKED AT SEVERAL TIMES AND PROBLEM STILL EXISTS. REPLACED HAZARD FLASHERS SWITHC, REPLACED MUTLIFUNCTION SWITCH, REPLACED HEADLIGHTS SWITCH. PROBLEM STILL EXISTS. NOW LIGHTS ARE OFF AND WON'T COME BACK ON NO MATTER WHAT WE TRY.....LOOKING ON THE INTERNET THIS IS HUGE PROBLEM FOR IMPALA'S COVERING ALOT OF YEARS, THIS IS A VERY DANGEROUS ISSUE WHEN YOU LOOSE YOUR HEADLIGHTS TOTALLY AT NIGHT WHILE DRIVING.......ONCE THEY GO OUT/OFF IT DOESN'T MATTER IF YOU STOP, PARK, MOVE, BANG ON THEM, WIGGLE WIRES AND CONNECTORS, THEY MAY OR MAY NOT COME BACK ON. SO FAR, THIS TIME, OURS ARE NOT COMING BACK ON......CAN'T KEEP THROWING MONEY AWAY TO A DEALER…”
Engine
68 reports2 crashes26 fires
“MY CAR SHUTS OFF WHEN DRIVING. THE SECURITY LIGHT COMED ON. SOMETIMES NO POWER TO START SO I SEITCH KEYD. THERE BEEN A RECALL BUT WAS NOT PROPERLY FIXED. MY LIFE IS IN DANGER DRIVING AND I REPLACED SO MANY PARTS THAT WAS NEVER THE PROBLEM.”
Power train
58 reports4 crashes
“I HAD A REBUILD ENGINE IN THE CAR A MONTH AFTER L PURCHASE THE CAR. SINCE THEN MY CAR HAS BEEN BACK TO THE DEAL TWICE ABOUT THE ENGINE AND NOW A YEAR FROM THEN MY LAST PROBLEM. MY TRANSMISSION ISN'T WORKING AND NOW I HAVE TO FIND AWAY TO FIX IT. MRS.[XXX] BALTIMORE CITY RESIDENT *TR”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.