Problems · NHTSA complaints

2001 Chevrolet Impala problems

Owners filed 747 complaints about the 2001 Chevrolet Impala with NHTSA between Jul 2000 and Jun 2023. The most-cited component is electrical system (225).

Complaints
747
Filed with NHTSA
Crashes
34
Reported by owners
Fires
67
Reported by owners
Injuries
39
People reported injured
Deaths
2
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system225
  2. Engine and engine cooling121
  3. Steering78
  4. Exterior lighting73
  5. Engine68
  6. Power train58
  7. Service brakes, hydraulic57
  8. Air bags48
  9. Fuel system, gasoline28
  10. Equipment27
  11. Suspension19
  12. Visibility17
  13. Traction control system14
  14. Structure13

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20005
200131
200257
200367
200473
200569
200635
200738
200836
200946
201042
201131
201216
201316
201467
201537
201640
201716
20186
20199
20204
20213
20221
20232

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

225 reports6 crashes12 fires1 related recall
“after car not used for two days, turning ignition on and attempted to start the engine a extremely load explosion came from engine compartment! Upon looking at the engine the PLASTIC intake manifold was blown to pieces. no warning a explosion was to occur, car was running normal prior to explosion.”
Owner complaint to NHTSAFiled Nov 19, 2021Electrical system, Engine, Fuel/propulsion systemODI 11440988

Engine and engine cooling

121 reports1 crash22 fires2 related recalls
“The contact owns a 2021 Chevrolet Impala. The contact stated that her husband had entered the vehicle and while the key was in the ignition, the vehicle exploded in the engine compartment. There were no warning indicator lights illuminated. There were no reported injuries, air bag deployment, or police report filed. There were fire and flames approximately six feet high. The contact and her husband were able to extinguish the fire. The contact called the local dealer but was not diagnosed or repaired. The contact called another local dealer (Sunset Chevrolet 910 Traffic Ave, Sumner, WA 98390(253) 656-0459) but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred her to the local dealer. The failure mileage was approximately 165,000.”
Owner complaint to NHTSAFiled Jan 5, 2023Engine and engine coolingFire reportedODI 11500337

Steering

78 reports5 crashes2 related recalls
“While driving at 70 mph my car just shut off. The radio and lights stayed on. The oil and battery light came on before it just shut down. Steering locked up. When safely to side, and turned key off it starts right back up, but now traction system is off. Has gas and nothing is broken.”
Owner complaint to NHTSAFiled Jun 17, 2023Steering, Vehicle speed control, EngineODI 11527526

Exterior lighting

73 reports1 crash1 fire
“BOTH HEADLIGHTS UNEXPECTEDLY TURN OFF WHILE DRIVING. FLICKER ON AND OFF AND THEN GO OFF. USED TO BE ABLE TO LET THE CAR SIT A FEW HOURS AND THEY WOULD WORK AGAIN. NOW 2 NIGHTS AGO THEY WENT OFF WHILE DRIVING AT NIGHT....WON'T COME BACK ON AT ALL. PARKING LIGHTS STAY ON, TURN SIGNALS, AND 4 WAY FLASHERS STILL WORK, PULL SWITCH LEVER BACK FOR BRIGHT LIGHTS AND BOTH HEADLIGHTS WORK IN BRIGHT MODE AS LONG AS YOU KEEP HOLDING BACK ON THE LEVER. THIS WAS AN INTERMITTENT PROBLEM THAT NO ONE HAS BEEN ABLE TO FIGURE OUT. HAVE HAD IT LOOKED AT SEVERAL TIMES AND PROBLEM STILL EXISTS. REPLACED HAZARD FLASHERS SWITHC, REPLACED MUTLIFUNCTION SWITCH, REPLACED HEADLIGHTS SWITCH. PROBLEM STILL EXISTS. NOW LIGHTS ARE OFF AND WON'T COME BACK ON NO MATTER WHAT WE TRY.....LOOKING ON THE INTERNET THIS IS HUGE PROBLEM FOR IMPALA'S COVERING ALOT OF YEARS, THIS IS A VERY DANGEROUS ISSUE WHEN YOU LOOSE YOUR HEADLIGHTS TOTALLY AT NIGHT WHILE DRIVING.......ONCE THEY GO OUT/OFF IT DOESN'T MATTER IF YOU STOP, PARK, MOVE, BANG ON THEM, WIGGLE WIRES AND CONNECTORS, THEY MAY OR MAY NOT COME BACK ON. SO FAR, THIS TIME, OURS ARE NOT COMING BACK ON......CAN'T KEEP THROWING MONEY AWAY TO A DEALER…”
Owner complaint to NHTSAFiled Sep 8, 2020Exterior lightingODI 11353772

Engine

68 reports2 crashes26 fires
“MY CAR SHUTS OFF WHEN DRIVING. THE SECURITY LIGHT COMED ON. SOMETIMES NO POWER TO START SO I SEITCH KEYD. THERE BEEN A RECALL BUT WAS NOT PROPERLY FIXED. MY LIFE IS IN DANGER DRIVING AND I REPLACED SO MANY PARTS THAT WAS NEVER THE PROBLEM.”
Owner complaint to NHTSAFiled Sep 1, 2020Electrical system, Electronic stability control (esc), EngineODI 11352471

Power train

58 reports4 crashes
“I HAD A REBUILD ENGINE IN THE CAR A MONTH AFTER L PURCHASE THE CAR. SINCE THEN MY CAR HAS BEEN BACK TO THE DEAL TWICE ABOUT THE ENGINE AND NOW A YEAR FROM THEN MY LAST PROBLEM. MY TRANSMISSION ISN'T WORKING AND NOW I HAVE TO FIND AWAY TO FIX IT. MRS.[XXX] BALTIMORE CITY RESIDENT *TR”
Owner complaint to NHTSAFiled Aug 16, 2016Power train, EngineODI 10896466
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.