Problems · NHTSA complaints

2019 Chevrolet Impala problems

Owners filed 28 complaints about the 2019 Chevrolet Impala with NHTSA between Jul 2019 and Jun 2026. The most-cited component is electrical system (9).

Complaints
28
Filed with NHTSA
Crashes
4
Reported by owners
Fires
1
Reported by owners
Injuries
4
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system9
  2. Air bags5
  3. Power train5
  4. Service brakes3
  5. Steering3
  6. Suspension3
  7. Fuel/propulsion system2
  8. Lane departure2
  9. Engine2
  10. Seats1
  11. Exterior lighting1
  12. Other / unknown5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20191
202010
20213
20220
20233
20244
20252
20265

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

9 reports1 crash
“The contact owns a 2019 Chevrolet Impala. The contact stated while turning left, the vehicle skidded before completing the turn. The contact also stated that there was a hole in the muffler. Additionally, the sway bar was fractured on the driver’s side. The bushing, actuator brake, and rotors were inoperable. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not under warranty. The failure mileage was approximately 129,000. The VIN was not available.”
Owner complaint to NHTSAFiled Aug 31, 2023Suspension, Electrical system, Service brakesODI 11541901

Air bags

5 reports3 crashes
“No one sits in the passenger seat 99% of the time. The passenger airbag warning light is illuminated, and I am uncertain about its proper deployment in a critical situation. The issue remains unverified by a dealership or any other individual. The component has not been subject to any inspection. I do not recall the specific warning message displayed on the dashboard.”
Owner complaint to NHTSAFiled Jun 30, 2026Air bagsODI 11747462

Power train

5 reports
“Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure”
Owner complaint to NHTSAFiled Jan 21, 2026Power train, Service brakes, Fuel/propulsion systemODI 11712578

Service brakes

3 reports1 crash
“CHECK ENGINE LIGHT RECENTLY CAME ON, CAR COMPLETELY LOST POWER AND TURNED OFF DURING AS I TURNED RIGHT AT A LIGHT, HAD ONSTAR RUN DIAGNOSTICS, CODE INVOLVED THE EMISSIONS SYSTEM, WAS ADVISED TO FILL UP WITH HIGH QUALITY FUEL, AND DRIVE WITH THE GAS CAP OFF TO CORRECT IT. I WAS TRAVELING ON A FAMILIAR HIGHWAY AT NIGHT, CRUISE CONTROL SET AT 60 MPH, FURTHER DOWN THE HIGHWAY I SEE DEER RUNNING ACROSS THE HIGHWAY, THEY ARE COMMON IN THIS AREA, I TAPPED MY BRAKES TO SLOW DOWN FOR THEM TO CROSS AND IMMEDIATELY THE CHECK ENGINE, ANTILOCK BRAKES, POWER STEERING, STABILITY TRACK AND BATTERY SAVER INDICATORS ILLUMINATED ON THE DASH AND THE CAR WOULDN'T BRAKE AS IT SHOULD RESULTING IN AN ACCIDENT THAT I HAD MORE THAN ENOUGH TIME TO PREVENT AND COULD HAVE EASILY AVOIDED IF THE BRAKES WOULD HAVE PERFORMED NORMALLY. MAINTAINING MY VEHICLE AND KEEPING UP WITH ITS MAINTENANCE IS OF HIGH IMPORTANCE BECAUSE NOT DOING SO CAN RESULT IN SAFETY ISSUES,I TRAVEL A LOT AND IF I HAD BEEN INFORMED OF THE BRAKE RECALL OR NOTIFIED OF POSSIBLE OTHER RECALLS I WOULD HAVE FOLLOWED UP AND ALLOWED GM TO FIX IT!”
Owner complaint to NHTSAFiled Jan 7, 2021Electrical system, Service brakes, Fuel/propulsion systemCrash reportedODI 11387008

Steering

3 reports
“Last summer I was experiencing intermittent issues where the vehicle seemed to have a mind of its own while I was cruising. The steering wheel would randomly lock up as if it was forcing me to go straight on a curved road for example. It would happen a couple of more times until one day I was trying to go home from work and I saw a message indicating something along the lines of “Service: Power steering” followed by the same symptoms. I was able to temporarily remedy this by power cycling the vehicle for a couple of days until it went out completely, uttering me unable to effectively control the steering. I brought it to 2 difference dealerships and they charged me several diagnostic fees to assess that I needed a replacement power steering rack as the one in my vehicle had inexplicably short circuited. 5000 dollars later I managed to get it replaced but I notice similar issues for other vehicles by the same manufacturer within a similar span of model years being recognized in a recall for the exact same issues I was experiencing. Ive already attempted to reach out to General Motors and was given no suitable response to my claims.”
Owner complaint to NHTSAFiled Jun 6, 2025SteeringODI 11665228

Suspension

3 reports
“While driving, the back of the car near the tire makes a clinking noise.”
Owner complaint to NHTSAFiled Nov 4, 2024SuspensionODI 11623529
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.