Problems · NHTSA complaints

2015 Chevrolet Impala problems

Owners filed 301 complaints about the 2015 Chevrolet Impala with NHTSA between Jan 2015 and Nov 2026. The most-cited component is electrical system (96).

Complaints
301
Filed with NHTSA
Crashes
10
Reported by owners
Fires
11
Reported by owners
Injuries
9
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system96
  2. Steering44
  3. Lane departure42
  4. Air bags29
  5. Service brakes23
  6. Exterior lighting22
  7. Electronic stability control (esc)20
  8. Engine19
  9. Power train16
  10. Structure16
  11. Fuel/propulsion system10
  12. Vehicle speed control8
  13. Seat belts6
  14. Back over prevention6

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201518
201621
201714
201830
201980
202028
202129
202225
202327
202412
202510
20267

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

96 reports4 fires
“Odometer Fraud. The contact purchased a 2015 Chevrolet Impala. The contact stated that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 182,412. It was later discovered upon checking the Title that the mileage was 186,199.”
Owner complaint to NHTSAFiled Aug 7, 2026Electrical systemODI 11755425

Steering

44 reports1 crash1 fire
“The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at 65 MPH, the steering wheel started to feel loose. There was no warning light illuminated. The contact continued driving and the steering wheel tightened with the "Service Power Steering - Drive with Care," message displayed. Due to the failure, excessive force was needed to steer the vehicle. The contact called her husband to meet her for assistance. The contact's husband arrived and was able to drive the vehicle to a dealer. While at the dealer, the vehicle was diagnosed with a defective power steering gear module. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN related to the failure. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 109,000.”
Owner complaint to NHTSAFiled Aug 15, 2025SteeringODI 11680976

Lane departure

42 reports
“Side Blind Zone Alert (SZBA) system continues to be an issue with this vehicle. Sensing module(s) on inner left or right side of bumper cover fail due to water intrusion. When sensing module fails, "Service Side Detection System" message will appear on driver information center on instrument cluster. General Motors has previously issued a special coverage "N172097060", which is available on NHTSA website. As indicated in the special coverage document, if the issue is ignored, "the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment, displays, chime, and passenger presence detection (passenger airbag could be suppressed). Within approximately 30 days of the "Service Side Detection System" message, while driving, instrument cluster speedometer and tachometer went dead, and airbag warning system notification, anti-theft system, tire pressure monitoring system all illuminated. In addition to no speedometer reading, vehicle ignition/security interlock was causing vehicle to run rough. Vehicle would not immediately restart after shutting vehicle off. This is the 4th time a…”
Owner complaint to NHTSAFiled Apr 16, 2025Electrical system, Air bags, Lane departureODI 11655024

Air bags

29 reports2 crashes1 related recall
“passenger front seat presence sensor says someone is sitting in the seat even when empty. also seat belt warning light and audible alert is affected. I occasionally have four small children In the vehicle which is concerning because the airbag could go off when a child is sitting in the front seat.”
Owner complaint to NHTSAFiled Feb 26, 2025Air bags, Seat belts, SeatsODI 11645159

Service brakes

23 reports3 crashes1 fire
“I am leasing the car out. I’ve been leasing it out for the last three months since March I went delinquent on one of my payments because I have my mechanic look at it and type my VIN number in and they told me that I was recall he couldn’t tell me why I was recall Two days ago, which was Saturday, June 28. The lender called me and told me that the car was recalled. I tried to call him back to discuss what can be done. I have the payment, no response and I don’t have my car and my belongings are in it.”
Owner complaint to NHTSAFiled Jul 1, 2025Seat belts, Service brakes, Forward collision avoidanceODI 11670442

Exterior lighting

22 reports2 crashes
“I have always kept my Impala in my garage until recently I started keeping my grandson a few days a week. When I am at that home my car is parked in a driveway open to the elements. About a month after starting I notice that my car started having what I would describe as an electronic issue. The seat belt alarm would go off without me ever touching my seat belt. I have also had to replace my tail lights in my vehicle twice since this started. Then when I packed for a trip yesterday I noticed an awful smell in my trunk. I could not find the source, so I took everything out of my trunk and opened the spare tire compartment which was completely filled with water! I found a Product Bulletin on this. Chevrolet #14047. But it is NOT A RECALL. WHY IS THAT? IT IS CLEARLY AN ERROR ON THEIR PART! CAN YOU EXPLAIN PLEASE?”
Owner complaint to NHTSAFiled May 26, 2026Electrical system, Exterior lightingODI 11740180
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.