Problems · NHTSA complaints

2021 Chevrolet Silverado 3500 problems

Owners filed 41 complaints about the 2021 Chevrolet Silverado 3500 with NHTSA between Oct 2020 and Oct 2026. The most-cited component is electrical system (13).

Complaints
41
Filed with NHTSA
Crashes
1
Reported by owners
Fires
1
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system13
  2. Power train7
  3. Latches/locks/linkages6
  4. Structure6
  5. Service brakes5
  6. Fuel/propulsion system4
  7. Engine3
  8. Steering2
  9. Air bags2
  10. Tires1
  11. Fuel system, diesel1
  12. Forward collision avoidance1
  13. Lane departure1
  14. Exterior lighting1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20201
20212
20221
20235
202413
202512
20267

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

13 reports
“Service Trailer Brake System error. There's a known issue for a faulty wire harness and BCM. Error makes it hard to drive and see the speed, keeps popping up.”
Owner complaint to NHTSAFiled Oct 6, 2026Electrical systemODI 11769417

Power train

7 reports1 related recall
“The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that while driving approximately 65 MPH, the vehicle unexpectedly went into Low Power Mode, with the check engine and low power mode warning lights illuminated. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic, where DTC: P2706 and P2732 were retrieved, and the contact was informed that the valve body and certain components of the transmission required reprogramming. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V797000 (Power Train). The dealer was contacted but the vehicle was not diagnosed or repaired by the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 146,000.”
Owner complaint to NHTSAFiled Oct 6, 2025Power trainODI 11691701

Latches/locks/linkages

6 reports1 related recall
“The contact owns a 2021 Chevrolet Silverado 3500. The contact stated that while the vehicle was parked or while driving at undisclosed speeds, the tailgate unintendedly opened or closed. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The manufacturer was contacted by phone and was made aware of the failure. The contact was informed that the repair was not free because the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance.”
Owner complaint to NHTSAFiled Sep 11, 2026Latches/locks/linkagesODI 11763651

Structure

6 reports1 crash
“Water entered tailgate through drainage hole in tailgate cap. The water then dripped on the tailgate switch causing it to short out. This short circuit caused my tailgate to open and close randomly without pressing any switches or buttons or key fobs. May tailgate has a small ding it it now from where it kept hitting the wall while parked in the garage. I took the truck to the dealership to get repairs done and was charged 308.88 for the tailgate switch and diagnosis that should have been under a recall for this truck. Safety Recall N232426400 Tailgate May Open Unexpectedly issued May 2024. I called the customer service number [XXX] to try and get reimbursed for the repairs and they told me there is no recall on my truck. I had this problem and it clearly states the year, make and model of my truck in the recall, but because my vin wasn't included I'm out of luck? I will attach all the info i have on this matter. Any help would be greatly appreciated. Thanks [XXX]”
Owner complaint to NHTSAFiled Apr 29, 2026Electrical system, StructureODI 11734635

Service brakes

5 reports
“I was driving down the highway at speed limit when the dash lights came on and the truck started jerking went to a mechanic and he stated it was a fuel ejector after getting it replaced the issue still occurs often check engine light comes on and off and this the only transportation I have for work”
Owner complaint to NHTSAFiled Oct 18, 2025Service brakes, EngineODI 11694315

Fuel/propulsion system

4 reports
“Service engine light kept coming on the dash, and the code came back to a faulty DEF heater. My truck had a reduced power countdown on the dash indicating the truck was going go to into limp mode after x amount of miles. On warmer days the code would go away and there would be no reduced power. The vehicle was diagnosed at a GM dealership and confirmed the DEF heater was bad, but was notified that there is a bulletin with GM for this issue occurring in many other diesel trucks. My safety was put at risk due to the rapidly changing reduced speed milage, at any point it could drop from 100miles, to 10 miles until reduced speed. This could cause an instant car accident while driving if the truck were to randomly slow down to a speed much slower than the speed limit. IE- driving on the north way (65 speed limit) and having the speed drop to 5mph unexpectedly when you just had over 100 miles to reduced speed.”
Owner complaint to NHTSAFiled Feb 20, 2026Fuel/propulsion systemODI 11719345
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.