Problems · NHTSA complaints

2023 Chevrolet Silverado 3500 problems

Owners filed 16 complaints about the 2023 Chevrolet Silverado 3500 with NHTSA between Aug 2024 and Oct 2026. The most-cited component is power train (10).

Complaints
16
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train10
  2. Engine4
  3. Latches/locks/linkages2
  4. Electrical system1
  5. Fuel/propulsion system1
  6. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20243
20259
20264

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

10 reports
“TRANSMISSION. CURRENTLY AT BILL ROBERTS CHEVROLET LOCATED IN BOLIVAR, MO. 65613. HAULING A FIFTH WHEEL CAMPER, WHEN THE TRUCK NEARLY CAME TO A STOP ON IT'S OWN WHILE GOING DOWN A HIGHWAY. WE CALLED THE DEALERSHIP WHOM SUGGESTED WE TAKE THE TRUCK TO AN O'REILLYS AUTO PARTS SO THEY COULD RUN A DIAGNOSTICS, THEN CALL THE DEALERSHIP BACK FOR FURTHER INSTRUCTION. AFTER DOING THIS WE WERE ADVICED TO TAKE THE TRUCK TO A DEALERSHIP, AND WE DID. IT WAS CONFIRMED THAT THERE ARE BULLENTINES OUT ON THE PARTICULAR VEHICLE FOR THIS PROBLEM. THE PART IS NOT AVAILABLE. I REACHED OUT TO GMC, THEY REPLIED THAT THE PART IS CURRENTLY EXHAUSTED, THE PART REMAINS ON BACK ORDER, AND THEY ARE NOT SURE WHEN IT WILL BE BACK IN INVENTORY. THERE WERE NO WARNING LIGHTS PRIOR TO US LEAVING OUR HOME 40 MINUTES EARLIER. IF THIS BREAK DOWN HAPPENS OFTEN THEN A RECALL SHOULD BE ISSUED.”
Owner complaint to NHTSAFiled Oct 3, 2026Power trainODI 11768733

Engine

4 reports
“Engine started running extremely rough shaking vehicle. Various warning lights lit up. Took vehicle to dealer and was told that I need a new duramax engine because the cylinders are scored. Vehicle has about 58k miles It has been at the dealer for 3 weeks and they say they have no idea when they can get it fixed. It is my only work vehicle and now I have to rent another vehicle to keep working.”
Owner complaint to NHTSAFiled Jun 3, 2026Power train, EngineODI 11741798

Latches/locks/linkages

2 reports1 related recall
“The contact owns a 2023 Chevrolet Silverado 3500. The contact stated that after the tailgate became wet from rain, the tailgate unintendedly opened intermittently. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.”
Owner complaint to NHTSAFiled Jul 8, 2026Latches/locks/linkagesODI 11749094

Electrical system

1 report
“I have been experiencing the "SHIFT TO PARK" issue that GM Vehicles have been experiencing. My 2320 Chevrolet Silverado 3500HD High Country is not on the Recall for this issue, and I have approached my local dealer about it. I have not been able to fully addressed that issue yet, because I am dealing with a failed Transmission Valve Body that is covered under my drivetrain warranty, but not the GM recall for the 10L100 Allison Transmissions (GM N242454441). I undoubly have faulty parts/components contributing to this issue the fails to completely allow my truck to shift to park and allow me to completely turn the truck off and leave the vehicle.”
Owner complaint to NHTSAFiled Jun 11, 2025Electrical systemODI 11666266

Fuel/propulsion system

1 report
“The 2023 Chevy High Country Diesel vehicle for 89,000 has failed tremendously, without any warning whatsoever. I've had my vehicle serviced on a 6 to 8 weeks bases at the dealership. on March 28, 2025 I was driving in SD and the truck just failed all the suddenly. The information stated to shift to neutral and restart which I did. The truck never started and had to be towed. The first diagnosis was the high pressure fuel pump which contaminated the entire fuel systems with metal shavings. Thereby, the CP4 failed and damage all components of the fuel system costing 11,750.00 for the repair. In addition to this, during further inspecting the shop informed me the engine camshaft and lifter were also an issued and contributed to the dilemma. I then got General Motors involved informing them that now way possible this should have transpired with a new truck having only 126,000 miles. I stated this is nothing for a diesel engine and something was not adding up. At the time I wasn't aware of all the issue General Motors were having with the trucks and suvs. I told them that no way can I pay 31,000.00 for a repairs on a new practically new truck I purchased brand new.…”
Owner complaint to NHTSAFiled May 1, 2025Engine, Fuel/propulsion systemODI 11658291
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.