Problems · NHTSA complaints

2014 Dodge Journey problems

Owners filed 416 complaints about the 2014 Dodge Journey with NHTSA between Mar 2014 and Sep 2026. The most-cited component is electrical system (106).

Complaints
416
Filed with NHTSA
Crashes
26
Reported by owners
Fires
9
Reported by owners
Injuries
38
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system106
  2. Engine98
  3. Service brakes80
  4. Air bags46
  5. Seats43
  6. Electronic stability control (esc)41
  7. Power train36
  8. Steering28
  9. Vehicle speed control22
  10. Structure13
  11. Fuel/propulsion system9
  12. Wheels9
  13. Seat belts8
  14. Visibility/wiper6

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201420
201574
201653
201728
201838
201952
202047
202121
202218
202320
202418
202514
202613

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

106 reports4 crashes6 fires1 related recall
“The contact owns a 2014 Dodge Journey. The contact stated that while pulling into the workplace at 3 MPH, smoke was coming from the middle of the hood. The vehicle was parked and the smoke intensified until the front of the vehicle was completely consumed by fire. The fire was extinguished by the fire department. The contact stated that based on the damages, the vehicle was a total loss. The failure mileage was approximately 250,000.”
Owner complaint to NHTSAFiled Sep 25, 2026Electrical systemFire reportedODI 11766919

Engine

98 reports2 crashes3 fires
“Won't start sometimes. This is because the BRAND NEW battery is slowly draining. Yet nothing has been left on, no lights, doors all securely shut. Nothing is left on that's visible anyway. Left me stranded and had to get towed or jumped. The battery is brand new as I mentioned. Afraid it's going to stall out on me and even not start up when I turn it off to run into the store! Even though I have been charging the battery until someone can figure this out, I don't trust it.”
Owner complaint to NHTSAFiled Sep 10, 2026Electrical system, Unknown or other, EngineODI 11763331

Service brakes

80 reports9 crashes
“The Electronic Brake Control Module: Anti-Lock Brakes. This has caused the cruise control to stop working, the wheel sensors on the front to stop working. The speedometer (digital and gauge) to stop working and the Engine light to stay on. This has been witness by an Independent service center. The dash sensors would go on and off randomly. Many other repairs have been performed throughout the pass 3 years.Unsure when the first sensor started. Today 6/12/2026 replaced the wheel senors but they do not register on the dash, senors lights remain on.”
Owner complaint to NHTSAFiled Jun 12, 2026Service brakes, Forward collision avoidanceODI 11743828

Air bags

46 reports16 crashes1 related recall
“None of the airbags in the car deployed when I was in a high-impact front-end collision traveling at 45 mph. I was wearing my seatbelt, but the airbags did not deploy. I did not have the added protection of the airbags, so my injuries were much more severe than they would have been if the airbags had deployed. I have 2, possibly 3 fractures in my neck and spine, 2 fractures to the ribs near the sternum, organ damage, necrosis and nerve damage to the right leg, severe whiplash and many more injuries. The insurance company inspected the car after the car accident, Pioneer Insurance Company. There were no warning lights on that would indicate a problem with the airbags. I had been driving that car for years and never had a problem with the airbags. To my knowledge, no one has ever been in an accident in this car that would require the use of the airbags. I expected the airbags to work if I ever needed them and they did not, without warning.”
Owner complaint to NHTSAFiled Nov 11, 2025Air bagsCrash reportedODI 11698788

Seats

43 reports
“On Saturday September 19, 2026, while driving my 2014, Dodge journey without any warning. My driver's seat headset deployed. There was no impact or collision at the time of the incident. Upon deployment of headrest hit my head”
Owner complaint to NHTSAFiled Sep 20, 2026SeatsODI 11765730

Electronic stability control (esc)

41 reports3 crashes1 related recall
“The contact owns a 2014 Dodge Journey. The contact stated upon starting the vehicle, the brake pedal was depressed but failed to move downward and remained seized. The contact stated that the ABS warning light was illuminated. The contact was unable to restart the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.”
Owner complaint to NHTSAFiled Jul 12, 2022Service brakes, air, Electronic stability control (esc)ODI 11473510
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.