Problems · NHTSA complaints

2019 Dodge Journey problems

Owners filed 102 complaints about the 2019 Dodge Journey with NHTSA between Aug 2019 and Oct 2026. The most-cited component is electrical system (23).

Complaints
102
Filed with NHTSA
Crashes
7
Reported by owners
Fires
0
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system23
  2. Back over prevention19
  3. Air bags9
  4. Engine9
  5. Exterior lighting8
  6. Power train7
  7. Seat belts5
  8. Service brakes5
  9. Visibility/wiper4
  10. Seats4
  11. Fuel/propulsion system3
  12. Structure3
  13. Steering2
  14. Forward collision avoidance1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20192
202010
20213
20224
202312
202418
202522
202631

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

23 reports1 crash
“My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up. It’s just terrifying because you can’t see all that the rear view camera shows and since it’s not working I don’t get the noise alerts when getting close to something”
Owner complaint to NHTSAFiled Aug 16, 2026Electrical systemODI 11757289

Back over prevention

19 reports1 crash1 related recall
“The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with a failure of the rear-view camera. The contact was informed that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact was informed that parts were ordered to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.”
Owner complaint to NHTSAFiled Aug 3, 2026Back over preventionODI 11754474

Air bags

9 reports4 crashes
“Passenger seatbelt sensor stopped working then while later the cover broke off of the frame with no cause. Not allowing the seatbelt or airbags to work properly. According to Mopar it was not covered under warranty. I have seen multiple Dodge Journeys with this same issue. It’s obviously a safety defect that needs addressed. They won’t address it until someone is seriously hurt or killed because of their manufacturing error. That’s wild!”
Owner complaint to NHTSAFiled May 7, 2026Air bags, Seat beltsODI 11736336

Engine

9 reports
“The engine coil packs and spark plus were faulty. After we paid the dealership 700 to fix WHICH WAS NEVER FIXED then we fixed on our own paid a family friend to look at and fixed and then to another dealer to fix NEVER WERE fixed which cause faulty engine and engine collapsed. When told the dealer ship the problem they told us they couldn’t look at it until 2 weeks from that day and then we had to pay for it.”
Owner complaint to NHTSAFiled Apr 23, 2025Electrical system, Engine, Fuel/propulsion systemODI 11656424

Exterior lighting

8 reports
“Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit working.”
Owner complaint to NHTSAFiled May 30, 2026Electrical system, Exterior lighting, Visibility/wiperODI 11741059

Power train

7 reports
“The contact owns a 2019 Dodge Journey. The contact stated that while accelerating from a stop, the vehicle lost automotive power. The vehicle was restarted and then towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was repaired. The failure mileage was 78,598.”
Owner complaint to NHTSAFiled Sep 29, 2026Power trainODI 11767845
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.