Problems · NHTSA complaints
2018 Dodge Journey problems
Owners filed 237 complaints about the 2018 Dodge Journey with NHTSA between Jun 2018 and Oct 2026. The most-cited component is electrical system (72).
Complaints
237
Filed with NHTSA
Crashes
7
Reported by owners
Fires
2
Reported by owners
Injuries
7
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system72
- Engine31
- Exterior lighting27
- Back over prevention25
- Vehicle speed control21
- Service brakes20
- Power train18
- Seats14
- Air bags12
- Steering11
- Visibility/wiper8
- Fuel/propulsion system8
- Suspension8
- Seat belts7
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
12
37
25
15
11
34
30
42
31
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2018 | 12 |
| 2019 | 37 |
| 2020 | 25 |
| 2021 | 15 |
| 2022 | 11 |
| 2023 | 34 |
| 2024 | 30 |
| 2025 | 42 |
| 2026 | 31 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
72 reports1 fire2 related recalls
“Sitting at red light and with out warning car turns off I place it in park and try to start car again as soon as I push the ignition to crank the car a huge explosion from under the hood blew the hood backwards striking the a-piler to the driver's door trapping me inside the car as flames were observed coming through the dashboard had to forcefully kick driver side window out of frame to dive out of the car because the door being jammed shut”
Engine
31 reports1 fire
“The contact owns a 2018 Dodge Journey. The contact stated that while driving at an undisclosed speed, the engine shut off without warning, causing an immediate loss of power steering and power brake functionality. The contact maintained control and guided the vehicle to a stop safely. After several attempts, the vehicle restarted. The manufacturer was notified of the failure. The failure mileage was 100,000.”
Exterior lighting
27 reports1 crash1 related recall
“First Complain is that I was driving my 2018 Dodge Journey SE 2.4L across the interstate in [XXX]. My friend was sitting in the Passenger's seat when all of a sudden a loud popping noise happened and the airbag in the headrest popped out and almost hit my friend in the head. The second issue is that the headlight assemblies that was replaced under a recall in 2022-2023 due to a reflective issue. Well the the recall assemblies are now collecting moisture bad and are blowing my headlight bulbs.”
Back over prevention
25 reports1 related recall
“I own a 2018 Dodge Journey Crossroad V6. I am submitting this complaint because I have experienced multiple serious and recurring problems with the vehicle. The vehicle has had multiple transmission repairs/replacements. I have spent a significant amount of money addressing transmission problems, yet I continue to have major mechanical issues with the vehicle. The vehicle is also experiencing catalytic-converter/emissions-system problems. The check-engine light is on and the vehicle has produced diagnostic trouble codes P0420 and P0430, indicating catalyst-system efficiency problems affecting both banks. I am concerned about the reliability and safety of continuing to operate the vehicle with these issues, particularly given the repeated mechanical problems I have already experienced. Another significant safety concern is the factory backup camera. The camera intermittently glitches and the image can suddenly appear upside down. This makes the rear-view display unreliable and potentially prevents the driver from accurately seeing people, vehicles, or objects behind the vehicle while backing up. The problem is intermittent, which makes it especially concerning…”
Vehicle speed control
21 reports2 crashes
“The contact owns a 2018 Dodge Journey. The contact stated that while operating the vehicle with the cruise control activated, the cruise control failed to immediately deactivate, and the vehicle failed to decelerate while depressing the brake pedal. Additionally, while operating the vehicle, the rear-view mirror and back-over prevention camera failed and displayed a black screen, creating a visibility hazard for the driver. The cause of the failure has not yet been determined. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted regarding the failure. The failure mileage was 190,000.”
Service brakes
20 reports1 crash
“The brake calipers and brake rotators in the front are a safety concern. In other recalls the rear calipers and rotors have been flagged for recall. The front also has the same issue. Unrelated the visibility of the front windshield is extremely obstructed by the plastic body that surrounds the windshield. It is over 6 in wide and very unsafe when trying to exit Ally's or before turning at traffic lights.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.