Research · Large Cars

2017 Ford Cmax HybridRecalls, problems, MPG & safety

NHTSA lists 0 safety recalls and 22 owner complaints for the 2017 Ford Cmax Hybrid. Most complaints involve vehicle speed control (4) and power train (3). The EPA rates it 40 mpg combined, and NHTSA gives it 4 stars overall.

Combined MPG
40mpg
EPA · 1 version
NHTSA overall
4of 5 stars
NCAP crash tests
Safety recalls
0campaigns
NHTSA
Owner complaints
22
Top: vehicle speed control
Fuel cost / yr
$1,550est.
EPA estimate, best version
01 —Recalls

Safety recalls

NHTSA campaigns for this model year
0 recalls found in NHTSA data for the 2017 Ford Cmax Hybrid as of Nov 11, 2026.
Data from NHTSA Recalls API · synced Nov 11, 2026NHTSA vehicle page
02 —Complaints

Owner complaints by component

22 complaints filed with NHTSA · Aug 2017 – Jul 2025
  1. Vehicle speed control4
  2. Power train3
  3. Steering3
  4. Wheels3
  5. Electrical system3
  6. Fuel/propulsion system2
  7. Tires1
  8. Engine1
  9. Visibility/wiper1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

By model year

Complaints for each Cmax Hybrid model year we’ve synced.

View as table
Model yearNHTSA complaints
2013298
2014106
201545
201614
201722
201810
Crashes reported
2
Fires reported
1
Injuries reported
0
Deaths reported
0
Data from NHTSA Complaints API · synced Nov 11, 2026 · Full problem breakdownNHTSA vehicle page
03 —Common problems

What owners report most

Verbatim excerpts from NHTSA complaints, by component

Vehicle speed control

4 reports
“Car accelerated by itself in Drive. I'd to either apply brake or put the car in Neutral to stop it. When shifted back to D, it auto accelerated. After I got home, shut it off and after 10 min. it started working normally.”
Owner complaint to NHTSAFiled Apr 25, 2024Vehicle speed control, EngineODI 11585231

Power train

3 reports
“The contact owns a 2017 Ford C-MAX Hybrid. The contact stated that the vehicle failed to shift as intended and made an abnormal humming sound while driving. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission was replaced; however, the failure recurred. The contact stated while while driving at various speeds, and while coming to a complete stop, the vehicle made an abnormal humming sound. The vehicle was taken back to the dealer, where it was diagnosed that the transmission needed to be replaced; however, the vehicle was out of warranty. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.”
Owner complaint to NHTSAFiled Jul 26, 2024Power trainODI 11604691

Steering

3 reports
“Steering wheel became loose. Within a week I took it into a Ford dealer who confirmed this was a serious safety concern. They worked on the problem a day later. Steering wheel bolt was damaged and would not retain torque. The steering wheel bolt was replaced by dealer.”
Owner complaint to NHTSAFiled Jul 24, 2024SteeringODI 11604390
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026
04 —Key specs

Engines, transmissions & drive

1 version rated by the EPA
EPA class
Large Cars
Engines
2.0L 4-cyl hybrid
Transmissions
Automatic (variable gear ratios)
Drive
Front-Wheel Drive
Fuel
Regular Gasoline

Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.

Data from EPA fueleconomy.gov · synced Nov 11, 2026EPA listing
05 —Fuel economy

EPA fuel economy by version

City / highway / combined, annual fuel cost and CO₂
EPA
VersionCityHwyComb.Fuel / yrCO₂ g/mi
C-MAX Hybrid FWD
Auto (variable gear ratios), 4 cyl, 2.0 L · Front-Wheel Drive
423840$1,550222
  • C-MAX Hybrid FWD
    Auto (variable gear ratios), 4 cyl, 2.0 L
    42 city · 38 hwy · $1,550/yr
    40
    mpg comb.
Data from EPA fueleconomy.gov · synced Nov 11, 2026 · Fuel cost is EPA’s annual estimate (15,000 mi, 55% city)
06 —Safety

NHTSA 5-Star Safety Ratings

1 tested variant
Overall rating
4/ 5
4 of 5
Ford CMAX Hybrid 5 HB FWD
Frontal crash
4 of 5
Side crash
5 of 5
Side pole
5 of 5
Rollover
4 of 5
Rollover risk
14.3%
Data from NHTSA NCAP Safety Ratings API · synced Nov 11, 2026Vehicle 11204
07 —Maintenance

Maintenance basics

General guidance, not the OEM schedule. Check your owner’s manual.
General guidance
ItemMilesTimeNote
Engine oil & filter5,000–10,000 mi6–12 monthsFollow the oil-life monitor if fitted
Tire rotation5,000–7,500 miEvery oil changeCheck pressure monthly
Engine air filter15,000–30,000 mi1–2 yearsSooner in dusty areas
Cabin air filter15,000–25,000 mi1–2 years
Brake fluid—2–3 yearsAbsorbs moisture over time
Coolant60,000–100,000 mi5–10 yearsLong-life coolants last longer
Spark plugs60,000–100,000 mi—Iridium/platinum plugs at the long end
12V battery—3–5 yearsHeat shortens battery life
  • Engine oil & filter5,000–10,000 mi
    6–12 months
  • Tire rotation5,000–7,500 mi
    Every oil change
  • Engine air filter15,000–30,000 mi
    1–2 years
  • Cabin air filter15,000–25,000 mi
    1–2 years
  • Brake fluid—
    2–3 years
  • Coolant60,000–100,000 mi
    5–10 years
  • Spark plugs60,000–100,000 mi
    —
  • 12V battery—
    3–5 years
Typical intervals for modern cars. Severe service (towing, short trips, extreme heat or cold) shortens them.
09 —FAQ

2017 Cmax Hybrid questions

How many recalls does the 2017 Ford Cmax Hybrid have?

0 recalls found in NHTSA data as of Nov 11, 2026.

What are the most common 2017 Ford Cmax Hybrid problems?

Owners filed 22 complaints with NHTSA. The most-cited components are vehicle speed control (4), power train (3), steering (3). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.

What MPG does the 2017 Ford Cmax Hybrid get?

The EPA rates the 2017 Ford Cmax Hybrid at 40 mpg combined, depending on engine and drivetrain (1 version rated).

How safe is the 2017 Ford Cmax Hybrid?

NHTSA's New Car Assessment Program gives the 2017 Ford Cmax Hybrid 4 out of 5 stars overall.

Data from NHTSA & EPA · synced Nov 11, 2026