Research · Large Cars

2018 Ford Cmax HybridRecalls, problems, MPG & safety

NHTSA lists 0 safety recalls and 10 owner complaints for the 2018 Ford Cmax Hybrid. Most complaints involve air bags (2) and steering (2). The EPA rates it 40 mpg combined, and NHTSA gives it 4 stars overall.

Combined MPG
40mpg
EPA · 1 version
NHTSA overall
4of 5 stars
NCAP crash tests
Safety recalls
0campaigns
NHTSA
Owner complaints
10
Top: air bags
Fuel cost / yr
$1,550est.
EPA estimate, best version
01 —Recalls

Safety recalls

NHTSA campaigns for this model year
0 recalls found in NHTSA data for the 2018 Ford Cmax Hybrid as of Nov 11, 2026.
Data from NHTSA Recalls API · synced Nov 11, 2026NHTSA vehicle page
02 —Complaints

Owner complaints by component

10 complaints filed with NHTSA · Oct 2018 – Nov 2023
  1. Air bags2
  2. Steering2
  3. Electrical system2
  4. Power train1
  5. Fuel/propulsion system1
  6. Seat belts1
  7. Visibility/wiper1
  8. Suspension1
  9. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

By model year

Complaints for each Cmax Hybrid model year we’ve synced.

View as table
Model yearNHTSA complaints
2013298
2014106
201545
201614
201722
201810
Crashes reported
2
Fires reported
0
Injuries reported
1
Deaths reported
0
Data from NHTSA Complaints API · synced Nov 11, 2026 · Full problem breakdownNHTSA vehicle page
03 —Common problems

What owners report most

Verbatim excerpts from NHTSA complaints, by component

Air bags

2 reports2 crashes
“I recently rear ended a car and the front of the vechical was damaged. The air bag censor was destroyed, however the airbags did not come out. This was on a 2018 Ford c-max. Many people pointed out this malfunction and how my life was put at risk.”
Owner complaint to NHTSAFiled Nov 6, 2023Air bagsCrash reportedODI 11553864

Steering

2 reports
“Steering locks to the point that it can't turn. Happened while driving. Unknown cause. Warning light came on for driver to park. Issue unresolved and can no longer drive car.”
Owner complaint to NHTSAFiled Mar 6, 2023Steering, Electrical systemODI 11510405

Electrical system

2 reports
“ELECTRICAL GREMLINS SINCE THE FIRST DAY. TOUCHSCREEN WENT ON AND OFF, PHONE DIDN'T CHARGE, DOOR HANDLES DON'T WORK, GARAGE DOOR OPENER FORGOT SETTINGS, PRESETS ON DASH WOULD BLINK OUT OF MEMORY. ULTIMATELY THE CAR DIDN'T EVEN START. BUT FOR ALL OF THESE PROBLEMS, SOMETIMES THEY WOULD WORK, SOMETIMES THEY WOULDN'T. ULTIMATELY GOT THE YELLOW WRENCH OF DEATH. BROUGHT IT IN REPEATEDLY AND THEY COULD NEVER REPRODUCE THE PROBLEM, UNTIL THE DAY IT WOULDN'T START AT ALL AND THE WRENCH WAS ON THE DASH. FINALLY DIAGNOSED OPEN SEAMS ON THE BACK HINGES TO THE HATCH. SEAMSEAL WAS MISSING ON BOTH HINGES. WATER WAS COMING INTO THE JUNCTION BOX WHICH WAS SOAKED. THE BATTERY WAS SITTING IN A POOL OF WATER. THESE PROBLEMS HAPPENED WHETHER IT WAS PARKED OR RUNNING.”
Owner complaint to NHTSAFiled Feb 15, 2020Electrical system, Unknown or otherODI 11309434
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026
04 —Key specs

Engines, transmissions & drive

1 version rated by the EPA
EPA class
Large Cars
Engines
2.0L 4-cyl hybrid
Transmissions
Automatic (variable gear ratios)
Drive
Front-Wheel Drive
Fuel
Regular Gasoline

Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.

Data from EPA fueleconomy.gov · synced Nov 11, 2026EPA listing
05 —Fuel economy

EPA fuel economy by version

City / highway / combined, annual fuel cost and CO₂
EPA
VersionCityHwyComb.Fuel / yrCO₂ g/mi
C-MAX Hybrid FWD
Auto (variable gear ratios), 4 cyl, 2.0 L · Front-Wheel Drive
423840$1,550222
  • C-MAX Hybrid FWD
    Auto (variable gear ratios), 4 cyl, 2.0 L
    42 city · 38 hwy · $1,550/yr
    40
    mpg comb.
Data from EPA fueleconomy.gov · synced Nov 11, 2026 · Fuel cost is EPA’s annual estimate (15,000 mi, 55% city)
06 —Safety

NHTSA 5-Star Safety Ratings

1 tested variant
Overall rating
4/ 5
4 of 5
Ford CMAX Hybrid 5 HB FWD
Frontal crash
4 of 5
Side crash
5 of 5
Side pole
5 of 5
Rollover
4 of 5
Rollover risk
14.3%
Data from NHTSA NCAP Safety Ratings API · synced Nov 11, 2026Vehicle 12102
07 —Maintenance

Maintenance basics

General guidance, not the OEM schedule. Check your owner’s manual.
General guidance
ItemMilesTimeNote
Engine oil & filter5,000–10,000 mi6–12 monthsFollow the oil-life monitor if fitted
Tire rotation5,000–7,500 miEvery oil changeCheck pressure monthly
Engine air filter15,000–30,000 mi1–2 yearsSooner in dusty areas
Cabin air filter15,000–25,000 mi1–2 years
Brake fluid—2–3 yearsAbsorbs moisture over time
Coolant60,000–100,000 mi5–10 yearsLong-life coolants last longer
Spark plugs60,000–100,000 mi—Iridium/platinum plugs at the long end
12V battery—3–5 yearsHeat shortens battery life
  • Engine oil & filter5,000–10,000 mi
    6–12 months
  • Tire rotation5,000–7,500 mi
    Every oil change
  • Engine air filter15,000–30,000 mi
    1–2 years
  • Cabin air filter15,000–25,000 mi
    1–2 years
  • Brake fluid—
    2–3 years
  • Coolant60,000–100,000 mi
    5–10 years
  • Spark plugs60,000–100,000 mi
    —
  • 12V battery—
    3–5 years
Typical intervals for modern cars. Severe service (towing, short trips, extreme heat or cold) shortens them.
09 —FAQ

2018 Cmax Hybrid questions

How many recalls does the 2018 Ford Cmax Hybrid have?

0 recalls found in NHTSA data as of Nov 11, 2026.

What are the most common 2018 Ford Cmax Hybrid problems?

Owners filed 10 complaints with NHTSA. The most-cited components are air bags (2), steering (2), electrical system (2). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.

What MPG does the 2018 Ford Cmax Hybrid get?

The EPA rates the 2018 Ford Cmax Hybrid at 40 mpg combined, depending on engine and drivetrain (1 version rated).

How safe is the 2018 Ford Cmax Hybrid?

NHTSA's New Car Assessment Program gives the 2018 Ford Cmax Hybrid 4 out of 5 stars overall.

Data from NHTSA & EPA · synced Nov 11, 2026