Problems · NHTSA complaints

1998 Ford Crown Victoria problems

Owners filed 134 complaints about the 1998 Ford Crown Victoria with NHTSA between Jan 1997 and Mar 2020. The most-cited component is engine and engine cooling (30).

Complaints
134
Filed with NHTSA
Crashes
4
Reported by owners
Fires
12
Reported by owners
Injuries
12
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine and engine cooling30
  2. Suspension18
  3. Fuel system, gasoline15
  4. Exterior lighting13
  5. Electrical system10
  6. Power train9
  7. Structure8
  8. Steering7
  9. Tires6
  10. Vehicle speed control5
  11. Visibility5
  12. Service brakes, hydraulic4
  13. Air bags3
  14. Electronic stability control (esc)2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19971
199819
199928
200019
20015
20029
20038
20049
20058
20064
20074
20082
20092
20102
20111
20122
20131
20141
20151
20163
20171
20182
20191
20201

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine and engine cooling

30 reports1 crash4 fires
“TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE OVERHEATED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 04/05/17*LJ THE CONSUMER STATED CAR OVERHEATING DUE TO INTAKE MANIFOLD, HAD TO REPLACE INTAKE MANIFOLD. VIN FAILURE UPDATED 7/3/18*JB *TR”
Owner complaint to NHTSAFiled Nov 3, 2016Engine and engine coolingODI 10924141

Suspension

18 reports1 fire1 related recall
“HAD MY CAR SINCE 2014 I WORKED HARD TO BUY IT. IT DROVE PRETTY DECIDE UNTILL ELECTRIC PROBLEMS STARTED TO OCCUR. THEN MY PASSANGER SIDE WHEEL FOLDED IN WHILE OPERATING WITH MY KIDS LIFE OR DEATH SITUATION IM JUST A HARD WORKING FATHER TRYING TO PROVIDE A SAFE TRANSPORTATION FOR MY FAMILY”
Owner complaint to NHTSAFiled Aug 29, 2019Suspension, Electrical system, Electronic stability control (esc)Fire reportedODI 11252146

Fuel system, gasoline

15 reports2 related recalls
“DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON NORMAL ROAD CONDITIONS, THERE WAS A CLICKING SOUND COMING FROM THE REAR END OF THE VEHICLE COUPLED WITH A SMELL GAS THEN THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE WAS TOWED TO DEALER WHO DETERMINED THE ENGINE COMPUTER NEEDED TO BE REPLACED. THERE WAS AN ACTION # PE02071 CONCERNING THE FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY THAT THE CONTACT BELIEVES RELATES TO THE PROBLEMS WITH THE VEHICLE.*AK”
Owner complaint to NHTSAFiled Nov 9, 2006Fuel system, gasolineODI 10173043

Exterior lighting

13 reports
“WE BOUGHT OUR 1998 CROWN VICTORIA USED IN 2001. AT THE TIME OF THE SALE I WAS ASKED IF THERE WAS ANY PROBLEM WITH THE CAR, AND AT THAT TIME I SHOWED THEM THAT THE HEADLIGHTS HAD A HEAVY FILM THAT CAUSED VERY LITTLE LIGHT TO COME THROUGH. I ASKED THEM ABOUT REPLACING THE HEADLIGHTS AND THE DEALER WENT INTO THE OFFICE AND CAME BACK WITH "NO"...BUT THEY WOULD CLEAN THE OUTSIDE OF THE GLASS FOR ME. I DON'T KNOW WHAT PRODUCT THEY USED BUT IT LOOKED OKAY FOR RIGHT THEN. IT DIDN'T LAST AND I BROUGHT THE CAR BACK IN AND THEY STILL REFUSED TO FIX THE PROBLEM. I FEEL THAT THE LENS ON THE HEADLIGHTS HAVE A LEAK IN THE SEALS, SO THE CALCIUM BUILDS UP, OVER A SHORT PERIOD OF TIME,ON THE INSIDE OF THE HEADLIGHT GLASS. IT CAUSES US TO TRAVEL AT NIGHT WITH VERY DIM LOOKING HEADLIGHTS. SINCE WE'VE HAD THIS PROBLEM, I HAVE BEEN NOTICING THE DIFFERENT VEHICLES THAT HAD THE SAME THING WITH THEIR HEADLIGHTS....AND GUESS WHAT----THEY WERE ALL FORD CARS ; AND I DON'T PARTICULARLY KNOW THE 100'S OF DIFFERENT CARS AND MODELS THAT TRAVEL THE ROADS THESE DAYS...SO I HAVE TO ACTUALLY READ "FORD" ON THE CAR IN ORDER TO KNOW IT IS ONE. AS TIME WENT ON AND I TRAVELED UP AND DOWN THE STATE OF…”
Owner complaint to NHTSAFiled Dec 6, 2007Exterior lightingODI 10210978

Electrical system

10 reports4 fires
“TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, SMOKE EMITTED FROM THE VEHICLE. THE CONTACT STATED THAT THE FUSE WHICH CONTROLS THE IGNITION COILS AND THE POWERTRAIN CONTROL MODULE UNDER THE DASHBOARD BLEW. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN ELECTRICAL SHORT TO THE GROUND WIRE FOR THE ELECTRICAL SYSTEM THE VEHICLE WAS NOT REPAIRED. BILL BROWN FORD LOCATED AT (32222 PLYMOUTH RD, LIVONIA, MI 48150 (734) 399-4244) WAS CONTACTED HOWEVER, AN APPOINTMENT WAS NOT AVAILABLE TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 237,000.”
Owner complaint to NHTSAFiled Mar 19, 2020Electrical systemFire reportedODI 11318675

Power train

9 reports
“I HAVE NOTICED ON SEVERAL OCCASIONS THAT WHEN STARTING FROM A COMPLETE START, EITHER FORWARD OR REVERSE, THERE IS A POPPING NOISE IN THE DRIVESHAFT AREA. THE VEHICLE WAS TAKEN IN FOR SERVICE, RECALL WORK FOR BALL JOINTS WAS DONE, BUT THE PROBLEM STILL EXISTS.”
Owner complaint to NHTSAFiled Feb 7, 1999Suspension, Power trainODI 703010
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.