Problems · NHTSA complaints

1997 Ford Crown Victoria problems

Owners filed 304 complaints about the 1997 Ford Crown Victoria with NHTSA between Feb 1996 and Apr 2023. The most-cited component is engine and engine cooling (88).

Complaints
304
Filed with NHTSA
Crashes
9
Reported by owners
Fires
17
Reported by owners
Injuries
20
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine and engine cooling88
  2. Service brakes, hydraulic53
  3. Suspension47
  4. Fuel system, gasoline28
  5. Vehicle speed control23
  6. Electrical system15
  7. Steering12
  8. Visibility12
  9. Exterior lighting9
  10. Structure9
  11. Power train9
  12. Tires5
  13. Latches/locks/linkages3
  14. Parking brake3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
19961
199711
199828
199934
200024
200131
200229
200335
200430
200517
200618
200711
200816
20092
20106
20110
20120
20131
20142
20153
20162
20172
20180
20190
20200
20210
20220
20231

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine and engine cooling

88 reports5 fires
“WHILE DRIVING IN NJ, THE MANIFOLD BLEW AND MADE THE VEHICLE INOPERATIVE. LUCKILY, MY MECHANIC CAME AND TOWED THE CAR TO HIS GARAGE. THE MECHANIC PERFORMED A PRESSURE TEST AND DETERMINED THAT THE 'PLASTIC MANIFOLD' HAD BLOWN. THE ORIGIN OF THE FLUID LEAK WAS BEHIND THE ALTERNATOR. THEN WE DID SOME RESEARCH AND FOUND OUT THAT THIS WAS A PROBLEM BACK IN 2004-5. I NEVER KNEW, NOR WAS I NOTIFIED ABOUT THIS PROBLEM. I AM THE ORIGINAL OWNER OF THE CAR. THE CAR WAS JUST INTO THE FORD DEALERSHIP TO DIAGNOSE A "CHECK ENGINE" LIGHT ON, NO DISCUSSION WAS MADE ABOUT THIS MANIFOLD PROBLEM ... THEY EVEN CHECKED FOR ANY PREVIOUS TECHNICAL BULLETINS. SO, NOW WHAT HAPPENS?”
Owner complaint to NHTSAFiled Nov 29, 2010Engine and engine coolingODI 10368849

Service brakes, hydraulic

53 reports2 crashes1 fire2 related recalls
“TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA THAT IS EQUIPPED WITH A POLICE INTERCEPTOR. WHILE DRIVING APPROXIMATELY 2-3 MPH THE BRAKES FAILED. SHE APPLIED PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE BUT IT DID NOT STOP. WHEN THE VEHICLE DID STOP IN THE MIDDLE OF THE STREET IT HAD TO BE PUSHED ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED HER OF RECALL 98I001000, SERVICE BRAKES, HYDRAULIC FOUNDATION, HOSES, LINES/PIPING, AND FITTINGS. SHE CALLED THE MANUFACTURER AND THE DEALER WHO ADVISED HER THAT HER VEHICLE WAS NOT PART OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT DRIVABLE. THE PRE-OWNED VEHICLE WAS PURCHASED IN JANUARY 2005. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 167,000.”
Owner complaint to NHTSAFiled Nov 16, 2010Service brakes, hydraulicODI 10366425

Suspension

47 reports1 crash1 fire1 related recall
“The contact owns a 1997 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the steering wheel jerked, and the vehicle became difficult to maneuver. Additionally, the contact stated that the seat belt warning light was illuminated, and other unknown warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the lower ball joints failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.”
Owner complaint to NHTSAFiled Apr 7, 2023SuspensionODI 11516043

Fuel system, gasoline

28 reports2 fires1 related recall
“I EXPERIENCED THE FAILURE OF BOTH FRONT HYDRAULIC BRAKE SYSTEM AND REAR HYDRAULIC BRAKE SYSTEM DUE TO CORRODED(RUSTED) BRAKE LINE (PIPING) WITHIN ONE YEAR. I ALSO EXPERIENCED FUEL TANK FAILURE DUE TO RUST AT TANK SEAM AT APPROXIMATELY THE SAME TIME. TANK FAILED 11/30/03, FRONT BRAKE SYSTEM FAILURE 03/16/04, REAR BRAKE SYSTEM FAILURE 12/04, BOTH DUE TO PIPING RUST OUT. *JB”
Owner complaint to NHTSAFiled Jul 11, 2006Service brakes, hydraulic, Fuel system, gasolineODI 10162169

Vehicle speed control

23 reports3 crashes4 fires2 related recalls
“1997 FORD CROWN VICTORIA CRUISE CONTROL PROBLEM *CW THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH. HE WENT TO THE DEALER TO HAVE THE REPLACEMENT PART INSTALLED WHICH ONLY TOOK A FEW MINUTES. WHILE DRIVING, THE CONSUMER DECIDED TO TEST THE CRUISE CONTROL AND SOON DISCOVERED THE CRUISE CONTROL DID NOT WORK. THE CRUISE ON LIGHT NEVER CAME ON. AFTER THE PART WAS INSTALLED, THE MECHANIC DID NOT TAKE THE VEHICLE FOR A TEST DRIVE. THE CONSUMER IMMEDIATELY TURNED AROUND AND DROVE BACK TO THE DEALER. THE CONSUMER WAS INFORMED HE WOULD HAVE TO PAY $87.00 FOR THE DIAGNOSTIC BECAUSE THE TROUBLE SHOOTING/DIAGNOSTIC WAS NOT AUTHORIZED/COVERED BY THE RECALL. THE CONSUMER STATED THE CRUISE CONTROL WAS WORKING PERFECTLY BEFORE THE REPLACEMENT PART WAS INSTALLED. *JB”
Owner complaint to NHTSAFiled Feb 23, 2010Vehicle speed controlODI 10313159

Electrical system

15 reports6 fires
“TL* THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHEN THE HEADLIGHTS WERE ACTIVATED, THE INSTRUMENT PANEL, CLOCK, AND RADIO LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.”
Owner complaint to NHTSAFiled Feb 16, 2016Electrical system, Interior lightingODI 10836445
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.