Problems · by component

2021 Ford Escape Hybrid electrical system problems

36 owner complaints to NHTSA about the 2021 Ford Escape Hybrid cite electrical system, 10% of all 363 complaints for this model year.

Complaints
36
10% of all complaints
Crashes
2
Reported by owners
Fires
2
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“within the first minute of engine start there is a high-voltage buzzing sound following with a minor smoke smell coming either from the engine bay or back of the car. You could hear this sound from outside, especially my neighbors witnessed the sound from the sidewalk. when it happens it suddenly loses power and control of the vehicle. I reported this issue to Ford helpdesk but they mentioned there was no recall for my VIN. It almost feels like it would electrocute someone.”
Owner complaint to NHTSAFiled Oct 6, 2026Power train, Electrical system, Fuel/propulsion systemODI 11769384
“Windows sometimes don't roll up or down, driver side doors do not lock, vehicle doesn't properly accelerate/very slow to go like gas isn't reaching where it needs to go, the transmission area makes a clunking noise, and the back sensor seems to have fallen out and it constantly beeps as if I am going to hit something, the side mirrors sometimes tell me there is something next to me when nothing is around, dash warning lights go off randomly sometimes.”
Owner complaint to NHTSAFiled Sep 15, 2026Power train, Electrical system, Fuel/propulsion systemODI 11764550
“The contact owns a 2021 Ford Escape. The contact stated that the vehicle was taken to a dealer, where it was serviced under Customer Satisfaction Program 23B-56; however, the replacement welding caused the front driver's side door to fail. Additionally, the contact stated that while attempting to enter the vehicle, the vehicle failed to start, and multiple warning lights illuminated. The vehicle required a jump-start to start. The vehicle was taken to an independent mechanic, where it was diagnosed that the battery had failed and needed to be replaced. The battery was replaced, and the contact was informed that the previously installed battery was incorrect for the vehicle. The contact was referred to a second dealer for further assistance. The vehicle was towed to the second dealer, where it was diagnosed that a water leak at the C-105 connector on the front driver's side door had caused an electrical system failure. The dealer determined that the wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 76,000.”
Owner complaint to NHTSAFiled Aug 28, 2026Electrical system, StructureODI 11760376
“When I lock my car, whether from my phone, keys, or lock button inside car, the car will lock except the passenger side door which remains unlocked. So when the car is supposed to be locked and secured, anyone who wants can gain access in my car whenever they want. The car alarm will go off. But the door still opens. I believe this is a safety concern for my family and I while being in the vehicle and also a threat to valuables in my car. I haven’t had it looked at yet. But I want to report it.”
Owner complaint to NHTSAFiled Aug 26, 2026Electrical system, Structure, Unknown or otherODI 11759872
“The fuel door actuator malfunctioned, rendering the emergency release ineffective. This necessitated a replacement at 30,000 miles or four years from the manufacturing date. We believe that an inoperable fuel door presents a significant safety concern.”
Owner complaint to NHTSAFiled Aug 15, 2026Electrical systemODI 11757082
“My car was at only 55,000 miles, there was a weird shuddering and my RPMs were very jumpy. It almost felt like my car was going to stall out. I took it in to the ford dealership and I had to get my Torque Converter replaced. I had no dash lights on or any other problems. I got it replaced, but my car still feels shaky while at low speeds. Apparently it’s a very common problem in this car.”
Owner complaint to NHTSAFiled Jul 13, 2026Electrical system, EngineODI 11750142

Showing 6 of 36 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.