2021 Ford Escape Hybrid engine problems

“Car is experiencing internal engine component deterioration under Recall 23S27. Auffenberg Ford in O'Fallon, IL cleared the critical P1061 safety code on October 6 using my code reader, saying they didn’t have time to hook it up to their system and sent me home with an appointment to bring it back in, without fixing the vehicle. Ford Corporate is now utilizing that unauthorized deletion to deny my engine replacement under Customer Satisfaction Program 23N06, forcing me to drive a vehicle with a documented catastrophic engine failure and fire risk until it either throws the code again or catches fire, possibly killing one of my children, or throws a rod.”

“Description of Defect & Safety Risk: Complete structural failure and collapse of the entire 3-part powertrain mounting system (right engine mount, left automatic transmission mount and rear lower engine torque strut mount). The severe defect was discovered at a mere 27,000 original miles by a certified independent technician fount the broken motor mounts during inspection, and I confirmed experiencing excessive, violent vibrations inside the vehicle cabin radiating heavily through the chassis. Total failure of these primary structural supports creates an immediate under-hood hazard. Severe engine shifting or total powertrain displacement while in motion can pinch fuel lines, sever electrical wiring harnesses, or snap CV axles. This poses an imminent risk of sudden highway propulsion loss or loss of vehicle steering control. Consumer notes that Ford TSB 20-2215 identifies an identical 3-part powertrain mount failure on this exact vehicle platform.”

“On Saturday at approximately 8:25 p.m., my 2021 Ford Escape Hybrid SEL abruptly entered limp mode while traveling on a major highway. The vehicle's speed rapidly dropped from approximately 60-65mph to 20 mph in heavy, high-speed (many driving over 70mph)traffic. I immediately activated my hazard lights and exited the highway at the first opportunity, narrowly avoiding a serious fatal collision. Today, Crossroads Ford in Apex, North Carolina, informed me that the issue was caused by a faulty engine sensor. Given the severe safety hazard this created and the existing recalls associated with this vehicle model, I am requesting that this matter be fully addressed. I am currently being told that I will be required to pay for these repairs out of pocket, which I do not believe is appropriate for a critical safety failure. Thank you for your prompt attention to this urgent matter. I look forward to your response regarding how this issue will be resolved.”

“My escape would not change gears and the escape would not reverse it was also pulling back and accelerating in speed to the point I could not control it in traffic. My safety and the safety of my mother were greatly affected as the escape was malfunctioning in traffic and I could not control the gears. The alert on the escape came up and it stated: The powertrain control system has detected one of the transmission clutches did not apply within the expected time as expected. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear. Additional alerts that may provide additional information may accompany this alert. I took it to dealership and they told me it would need a transmission over haul. Once repairs were completed I brought it back home and had to take the escape back to the dealership because it started to pull back again and for the second time the dealership told me the escape would need a second transmission overhaul”

“Complaint to the National Highway Traffic Safety Administration (NHTSA) I am filing this complaint regarding an unresolved safety recall on my vehicle. This recall has remained open for more than one year, yet no remedy has been made available. Despite the manufacturer acknowledging the safety defect, I continue to operate a vehicle that presents significant safety concerns because the defect has not been corrected. The recall has caused my vehicle to experience severe drivability issues, including engine failure, excessive rough idling, and violent shaking while the vehicle is operating. These conditions create an increased risk of the vehicle stalling unexpectedly, reducing my ability to safely operate the vehicle and placing myself, my passengers, and other motorists at risk. Additionally, because of the unresolved recall condition, my vehicle is unable to pass the required state safety inspection. This has left me with a vehicle that I cannot fully utilize or register while I continue waiting for the manufacturer to provide a repair. It is unreasonable for consumers to wait more than a year for a safety recall remedy while continuing to experience hazardous…”

“My car was at only 55,000 miles, there was a weird shuddering and my RPMs were very jumpy. It almost felt like my car was going to stall out. I took it in to the ford dealership and I had to get my Torque Converter replaced. I had no dash lights on or any other problems. I got it replaced, but my car still feels shaky while at low speeds. Apparently it’s a very common problem in this car.”